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Sheraton Dallas Hotel

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Traveller (610)
Room & Suite (336)
Dining (89)
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Overview
  • Excellent41%
  • Very good29%
  • Average16%
  • Poor8%
  • Terrible6%
Travellers talk about
“north tower”(124 reviews)
“sports bar”(175 reviews)
“the club lounge”(115 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Sheraton Dallas Hotel
Special Offer:Breakfast for 2 Included
Hotel deals
Offers from Sheraton Dallas Hotel
Special Offer:Breakfast for 2 Included
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,932)
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2,853 results
Traveller rating
1,144
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11 - 15 of 2,853 reviews
Reviewed 1 week ago via mobile

After a challenging ride from airport we encountered real Texas hospitality at the Sheraton, in particular Traci at reception was welcoming and very helpful, it was a great start to our holiday thanksMore

Thank Pier H
Response from TeamMarriott, Manager at Sheraton Dallas HotelResponded 1 week ago

Dear Pier H, Thank you for taking the time to share the feedback regarding your recent stay at the Sheraton Dallas Hotel. Your compliments were a pleasure to read, and we were delighted to learn that you were thoroughly spoiled by our associates. We will...More

Reviewed 1 week ago via mobile

Good Evening, After a long flight in from LA, it was great to be greeted by Jennifer A. Her enthusiasm and patience were incredible despite my erroneous in not having my trip details in order. She assisted me, recommended a great dinner and provided the...More

Thank Maurice S
Response from TeamMarriott, Manager at Sheraton Dallas HotelResponded 1 week ago

Dear Maurice S, We appreciate your loyalty towards our brand. Thank you for writing such a lovely review about your experience at the Sheraton Dallas Hotel. We were thrilled to read about the great service you received from Jennifer and how her actions exceeded your...More

Reviewed 1 week ago

I had an amazing welcome and impeccable service from Michael in the Club Level. His service is over the top! When you stay at a hotel for several days it is so nice to have someone who is interested kind and personable and second guesses...More

Thank Susan M
Response from TeamMarriott, Manager at Sheraton Dallas HotelResponded 1 week ago

Dear Susan, Your comments about the great service you received from our staff and how they exceeded your expectations. All of our associates are dedicated to going the extra mile in taking care of guests. Thank you for your kind compliments about Michael. Please be...More

Reviewed 1 week ago via mobile

Stayed at the Sheraton for conference and the room was OK! What was disappointing was the staff! Not friendly! I recommend another downtown property if possible. Easy access to train to move around downtownMore

Thank ELFDUDE
Response from TeamMarriott, General Manager at Sheraton Dallas HotelResponded 1 week ago

Dear ELFDUDE, We apologize for the service issues which inconvenienced you during your stay with us. Our team strives to provide impeccable service and timely responses to our guests' needs, and we are sorry for letting you down. We hope you will give us a...More

Reviewed 1 week ago

Why is it that all of the Sheratons I have been in have had clogged drains. If these were a low end hotel, I get that, but for a higher price hotel, really? I tag this in my posts so readers understand, I am a...More

Thank K T
Response from TeamMarriott, General Manager at Sheraton Dallas HotelResponded 1 week ago

Dear K T, Thank you for your recent stay at our hotel and for your comments regarding your stay. Please accept our sincerest apologies for the issues you experienced and know that we are very disappointed that you have ran into the same issues with...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Pool
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Heated pool
Outdoor pool
Details
Price range
USD 162 - USD 308 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Luxury Hotel in Dallas
#33 Business Hotel in Dallas
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 162 - USD 308 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Luxury Hotel in Dallas
#33 Business Hotel in Dallas
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (610)
Room & Suite (336)
Dining (89)
Pool & Beach (39)
Amenities (109)
Business Centre & Event Rooms (14)
Questions & Answers
Ask a question
Missyflowers13
28 July 2017|
AnswerShow all 2 answers
Response from Travler2010 | Reviewed this property |
I've stayed at this hotel twice & it's not a heated pool. We were told it was but it's not. Only draw back of hotel for us since we were there when it was a cooler time of the year.
1
Vote
knor70
6 July 2017|
AnswerShow all 3 answers
Response from Sheraton D | Property representative |
Yes, there is a CVS just 4 blocks away from the hotel off of Main Street. We also carry medicine in our gift shop too.
2
Votes
DavidH18
13 June 2017|
AnswerShow all 5 answers
Response from Lorraine0614 | Reviewed this property |
There is all sorts of transportation available close by but I don't think any is free. I called Uber and it worked great.
0
Votes
Room Tips
"If you are a Sheraton preferred guest - you will get a dedicated floor - high up with a nice view - so sign..."
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"Higher Floor"
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"end of the hallway away from elevator the quietest rooms"
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"Speak to Robin (Front office agent)!!"
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