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Sheraton Dallas Hotel

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Traveller (610)
Room & Suite (336)
Dining (89)
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Overview
  • Excellent41%
  • Very good29%
  • Average16%
  • Poor8%
  • Terrible6%
Travellers talk about
“north tower”(124 reviews)
“sports bar”(175 reviews)
“the club lounge”(115 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Sheraton Dallas Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Dallas Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,936)
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2,857 results
Traveller rating
1,147
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469
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1,147
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469
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175
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1 - 5 of 2,857 reviews
Reviewed today

I had a little issue with my reservation so I was very frustrated when I arrived, however, Naomi at the front desk took great care of my family. She provided excellent customer service and made sure all my needs were met. She even called my...More

2  Thank Brandi M
Hotel's Favourite
Reviewed 2 weeks ago

Sheraton upgraded our room to an executive suite while we were in town for the NRA convention. The staff was fabulous and friendly. Oralia, in housekeeping, kept our suite stocked with fresh towels and took great care of us. The concierge helped us find exactly...More

Thank Joni M F
Response from TeamMarriott, Manager at Sheraton Dallas HotelResponded 2 weeks ago

Dear Joni M F Thank you for your fantastic review and for all the wonderful things that you had to say about the Sheraton Dallas Hotel. It's always a pleasure hearing that our thoughtful service, spacious rooms, and prime downtown location helped to make your...More

Reviewed yesterday

My wife and I just spent our 12 year anniversary, and everyone was very kind and helpful, specially Oxana. We liked our room and that is centrally located downtown Dallas. We went to the symphony and went to restaurants close by.More

Thank Daniel M
Response from TeamMarriott, Manager at Sheraton Dallas HotelResponded yesterday

Dear Daniel M, Thank you for your fantastic review and for all the wonderful things that you had to say about the Sheraton Dallas Hotel. It's always a pleasure reading that our thoughtful service, spacious rooms, and prime downtown location helped to make your stay...More

Reviewed yesterday

After a long delay in getting to Dallas (about 8 hours past expected arrival time), the front desk staff at the Sheraton was absolutely awesome. Netholy and Doriak immediately welcomed me with friendly smiles and went above and beyond to make sure everything I needed...More

Thank jeffarnold25
Reviewed yesterday via mobile

Stayed here for a recent conference, check in was efficient and Jennifer was super polite. Rooms a bit dated and when I asked concierge if they had any adaptors for the shaver socket (being from U.K.) he just said no I’d have to buy one!!...More

Thank Huddersfield40
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Most Booked Properties in Dallas
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Pool
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Heated pool
Outdoor pool
Details
Price range
USD 162 - USD 307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Luxury Hotel in Dallas
#33 Business Hotel in Dallas
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 162 - USD 307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Luxury Hotel in Dallas
#33 Business Hotel in Dallas
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (610)
Room & Suite (336)
Dining (89)
Pool & Beach (39)
Amenities (109)
Business Centre & Event Rooms (14)
Questions & Answers
Ask a question
Missyflowers13
28 July 2017|
AnswerShow all 2 answers
Response from Travler2010 | Reviewed this property |
I've stayed at this hotel twice & it's not a heated pool. We were told it was but it's not. Only draw back of hotel for us since we were there when it was a cooler time of the year.
1
Vote
knor70
6 July 2017|
AnswerShow all 3 answers
Response from Sheraton D | Property representative |
Yes, there is a CVS just 4 blocks away from the hotel off of Main Street. We also carry medicine in our gift shop too.
2
Votes
DavidH18
13 June 2017|
AnswerShow all 5 answers
Response from Lorraine0614 | Reviewed this property |
There is all sorts of transportation available close by but I don't think any is free. I called Uber and it worked great.
0
Votes
Room Tips
"Simply ask the front desk agent what type of room you are reserved for and they will be happy to see if there..."
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"If you are a Sheraton preferred guest - you will get a dedicated floor - high up with a nice view - so sign..."
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"Higher Floor"
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"end of the hallway away from elevator the quietest rooms"
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