We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Candlewood Suites Dallas-By the Galleria

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Candlewood Suites Dallas-By the Galleria
View Map
{"widget":{"name":"ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

67 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 64: English reviews
Melbourne, Australia
Reviewed 1 October 2016

Stayed 9 nights, didn't know what to expect - as this was our first time at the chain. The location is excellent with close by freeways to everywhere in Dallas - downtown about 15 minutes with light traffic. The Staff is more than helpful, and took care of an a/c problem quickly. The room we have is the upgraded one,...

 Report
Helpful?
Thank USAFoodsGuy
Claremore, Oklahoma
Reviewed 31 August 2016 via mobile

My daughter and I stayed a few nights with my sister here so I could watch her son a few days during her job training . I was very surprised at the quality of this location when I arrived. As someone who has stayed in quite a few hotels over the last year; this particular one stands out. This hotel...

 Report
Helpful?
Thank D8400JAheatherh
San Diego, California
Reviewed 8 June 2016 via mobile

Just stayed 2 nights at Candlewood Suits for a weekend getaway. Everything about this hotel was great. Kris at the front desk was very friendly and helpful as soon as we arrived. He went out of his way to make us feel welcome. Check in was easy and parking no problem at any time. Our room had everything we needed...

 Report
Helpful?
Thank shazk71
Dondi S, General Manager at Candlewood Suites Dallas-By the Galleria, responded to this review

Hello shazk71, Thank you for taking the time to tell us about your stay. I am glad to hear that your stay has been pleasant and the staff has been so helpful! We strive to provide our guests a comfy and inviting space to make you feel at home. We appreciate your recommendation and look forward to welcoming you again...

Reviewed 25 May 2016

The Candlewood in Dallas TX by the Galleria is so nice. The rooms are nice, the corporate rate is cheap and they have the best staff. I stay all over the country and this is the only place i have found that has an honor system for snacks and food plus the laundry is free, yes i said free. The...

 Report
Helpful?
Thank John E
Dondi S, General Manager at Candlewood Suites Dallas-By the Galleria, responded to this review

Hello John E, Thank you for telling us about your stay. I am happy to hear you were very pleased with our accommodations and amenities. We take pride in making sure our hotel is in the best shape for our guests and we strive to provide the best service possible. We hope to welcome you again soon! Warm regards,

Alexandria, VA
Reviewed 15 April 2016

I was in town for Wrestlemania and this hotel was a last minute switch. The check in process was easy since I had already prepaid for my stay. The suite was excellent; spacious bathroom and living/dining area along with a kitchnette. Everything was provided for but we didn't use the kitchenette that often except to make coffee. The hotel has...

 Report
Helpful?
Thank cindel25
Dondi S, General Manager at Candlewood Suites Dallas-By the Galleria, responded to this review

Hello cindel25, Thank you for taking time to review the hotel and its amenities. We value any and all feedback. We hope to see again on a future visit. Sincerely,

Sydney, Australia
Reviewed 3 April 2016

We arrived in to Dallas after long flight from Sydney. We were a bit skeptical initially that we had booked Candlewood over extended stay places ( we had never stayed before) and had 15 nights to bunk down family of 4. The experience was as rated. Tony goes above and beyond and is very personable that's reason I moved it...

 Report
Helpful?
Thank keepwalking w
Dondi S, General Manager at Candlewood Suites Dallas-By the Galleria, responded to this review

Hello keepwalking w, Thank you for telling us about your stay! I am happy to hear you had a wonderful experience and our staff made you feel at home. We are very proud of our staff and their commitment to our guests. Thanks again for staying with us! Warmest regards,

Barcelona, Spain
Reviewed 25 March 2016 via mobile

Booked in advance for 12 nights at a great price. On arrival we were greeted by Tony - very nice & helpful man, he got us checked in easily, quickly & gave us all the information we needed (which is also in your room). We had a room on the 3rd floor - very spacious, clean & inviting. Decor was...

 Report
Helpful?
Thank Hannah W
Dondi S, General Manager at Candlewood Suites Dallas-By the Galleria, responded to this review

Hello Hannah W, Thank you for taking the time to tell us about your stay. I am happy to hear you were very pleased with your accommodations and amenities offered by the hotel. We strive to provide our guests a comfy and inviting space to make you feel at home. We appreciate your recommendation and look forward to welcoming you...

Macomb
Reviewed 15 March 2016

I had signed up to stay in the hotel for 32 days though after 13 nights I decided that I had enough of the smell of stale cigarettes in the hallway. I had emailed a staff member of the hotel expressing my concerns and it appears they knew about the issue on the 3rd floor, and said they sprayed freshener...

 Report
Helpful?
Thank stbeck75
IHGService, Guest Relations Manager at Candlewood Suites Dallas-By the Galleria, responded to this review

Dear stbeck75, Thank you for taking the time to leave us with your feedback and for your loyalty as our IHG Reward Club member. I deeply apologize if the unusual smell and the noise levels may have caused you any inconvenience. Rest assured that it is in our continued efforts to maintain and improve our amenities and services in order...

Reviewed 28 February 2016 via mobile

Went to Dallas for shopping. We only went to Candlewood because our usual (and much more expensive) hotel could not accomodate us for the entire time of our trip. Hotel was 1/2 mile from the Galleria, making it a great location. Some people walk to Galleria from Candlewood, but we didn't. (It was raining, and besides, who wants to lug...

 Report
Helpful?
Thank Anthony T
Dondi S, General Manager at Candlewood Suites Dallas-By the Galleria, responded to this review

Hello Anthony T, Thank you for your kind words and your feedback. We know that you have many choices and are thrilled that you chose to try us out. I am happy to hear you enjoyed your stay with us as we are fortunate to be in a great location close to many restaurants and shopping. It sounds like your...

Waco, Texas
Reviewed 16 February 2016

I use my reward point for this stay for the first time and it was so bad. At check in the front desk agent Tony was really was no-responsive to me being a IHG member. After being in to room for a few minute i need to charge my that is when i come to realize the first outlet did...

 Report
Helpful?
1Thank Robert S
IHGService, Guest Relations Manager at Candlewood Suites Dallas-By the Galleria, responded to this review

Dear Robert S, Thank you so much for your patronage as an IHG Rewards Club member and for sharing your experience with our hotel. I would like to apologize for the disappointment you had with the lack of outlets in your room and the service provided by the staff during your stay. I would like to follow up on this...

37 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3)
Viewed
Room/Suite (2)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (34)
Viewed
Room/Suite (11)
Viewed
Bathroom (3)
Viewed
Business Centre/Function Rooms (1)
Viewed
Hotel & Grounds (9)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Dallas hotels
7.4 km away
Candlewood Suites Dallas Park Central
0.3 km away
Hyatt Place Dallas-North
Hyatt Place Dallas-North
#50 of 200 in Dallas
383 reviews
2.0 km away
Holiday Inn Express Hotel & Suites Dallas (Galleria Area)
Show Prices
Show Prices
Show Prices
5.0 km away
BEST WESTERN PLUS Dallas Hotel & Conference Center
1.8 km away
La Quinta Inn & Suites Dallas Addison Galleria
0.1 km away
Embassy Suites by Hilton Dallas Near the Galleria
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
We completed our $1.8 Million Dollar Renovation in 2013! Check in and Check us out! At the Candlewood Suites Dallas by the Galleria, we put the amenities where they really count: in your room. Big, built for comfort or extended stay, it is the ultimate suite for the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator with ice maker. Rates include complimentary High Speed Wireless Internet, Local Phone Calls and FREE Guest Laundry Facility. Relax in the overstuffed recliner while you enjoy a complimentary movie from our lending library on your DVD player. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. This setting is the perfect choice for business or leisure travelers. Pets allowed with a non refundable fee. $15.00 for the 1st night, $10.00 each additional night, not to exceed $150.00. One pet allowed per suite, must weigh less than 50 lbs. Pet agreement must be signed at check in. ... more   less 

Additional Information about Candlewood Suites Dallas-By the Galleria

Address: 13939 Noel Rd, Dallas, TX 75240-7366
Region: United States > Texas > Dallas
Price Range: $118 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Dallas-By the Galleria 2.5*
Number of rooms: 134
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, IHG, Odigeo, Travelocity, Priceline and Booking.com so you can book your Candlewood Suites Dallas-By the Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Candlewood Suites - Dallas By The Galleria Hotel Dallas
Candlewood Dallas
Dallas Candlewood Suites
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Dallas-By the Galleria staff and other travellers.
2 questions
Ask a question

See all questions (2)

Questions? Get answers from Candlewood Suites Dallas-By the Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if your not traveling alone get the better room - 2 t.v's so no fighting with your partner!!”
 of 5 bubbles USAFoodsGuy, 30 Sep 2016 | Read review
“Smoking is available on 3rd floor which is awesome”
 of 5 bubbles johneX5637OI, 24 May 2016 | Read review
“Do not stay here”
 of 5 bubbles robertsG9023SY, 16 Feb 2016 | Read review
“bring a mattress pad”
 of 5 bubbles 137samt, 15 Dec 2015 | Read review
“Property grounds and building are poorly maintained.”
 of 5 bubbles 957benb, 24 Aug 2015 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay