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BEST WESTERN Cityplace Inn

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#63 of 201 Hotels in Dallas
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN Cityplace Inn
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311 Reviews from our TripAdvisor Community

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Showing 287: English reviews
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United States
Reviewed 2 days ago NEW

The hotel is a bit tired and old-school but OK. Walkways to rooms are outside, and that is where the guests tend to smoke. It was a decent location for visiting SMU or the George W. Bush Library and Museum.

Review collected in partnership with Best Western
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Helpful?
Thank T7822WEharrys
Oakdale, Minnesota
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Very nice accommodations near the Bush Library, our main focus in Dallas. Nice restaurant next door. Also fast food across the street. Nice variety for breakfast. Comfortable room. Helpful with directions to the Library and our exit back to Interstate.

Review collected in partnership with Best Western
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Helpful?
Thank LaRee O
About Hotel's Favourite Review
San Francisco, United States
Reviewed 6 days ago NEW

Really close to the office. But do not expect a WOW experience. The pool was closed the entire time, no detergent dispenser in the laundry area, making it kinda useless. They do not offer bottled water in the room.

Review collected in partnership with Best Western
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Thank H7607XPbenjaminp
Reviewed 1 week ago

I did not get a upgrade although I am a platinum member when I asked the girl who checked me in she said she did not have the authorization to do that. she did not know how to use my point. the couple we were traveling with got their car hit and another car was broken into. the breakfast was...

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Helpful?
Thank Xochitl E
Management response:

Hi Xochitl, Thank you for taking the time to review our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future....

Lake Charles, United States
Reviewed 3 weeks ago

The images that were on hotels.com, where I booked the hotel, were of a completely different hotel. This nest western looked completely different. Very run down. It was like they purchased the sketchiest hotel possible and just through the best western sign on the building. The breakfast area was about the size of a small living room. We had to...

Review collected in partnership with Best Western
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Helpful?
Thank 152tiffanyf
Management response:

Thank you for taking the time to review our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope...

Woodward, United States
Reviewed 4 weeks ago

I recently attended a business meeting in Dallas and stayed at this hotel. It did not disappoint me. The room was clean. The staff was accommodating, and the breakfast was delicious. Overall it was a great stay.

Review collected in partnership with Best Western
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Helpful?
Thank bobbiw417
Geneva, Switzerland
Reviewed 6 March 2017

The staff are what makes this Best Western great! They are all courteous and professional, especially their manager Elizabeth. The location is also a plus. It is located just off North Central Expressway, close to downtown Dallas, the Uptown district, and Knox-Henderson. Additionally, they have free wifi, a complimentary breakfast, free parking and a swimming pool.

Review collected in partnership with Best Western
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Helpful?
Thank KTSwitzerland
Rescue, California
Reviewed 2 March 2017

First of all, the staff was very friendly. But... The room was clean but a bit worn. The bed was much too soft for me. The pool was closed and there was no hot tub anyways. And the breakfast was terrible, one of the worst I have had at a Best Western. The immediate neighborhood had nothing to speak of...

Review collected in partnership with Best Western
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Thank RescueScott
Philadelphia, United States
Reviewed 2 March 2017

Centrally located dated hotel with friendly staff. Breakfast was very good. Neighborhood is a little sketchy at night. Easy in and out off the Central Expressway. Rate was easily the lowest in the area. Rooms need updating.

Review collected in partnership with Best Western
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Thank A4741QCjosephw
Madison, Wisconsin
Reviewed 27 February 2017 via mobile

Very hard to believe that I paid $170 for one night at this Best Western. Can't remember the last time I stayed in a room with an outside entrance. The expressway is right outside the hotel, so the result was a very noisy night. The room also had one of those old style HVAC systems where most of the air...

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Helpful?
Thank Steve H
Management response:

Hi Steve, Thank you for taking the time to review our hotel. I would like to apologize on behalf of my entire team for failing to meet your expectations. Please know that we are continuously working to improve the service as well as the quality of our guest's stay. Again, thank you for your time and valuable feedback.  We sincerely...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether you're here for a convention or for an event at Dallas Love Field, you'll have the vacation of a lifetime when staying at our Dallas hotel. Enjoy being near downtown with a restaurant on site, so you never have to go far for a great meal. You can explore Dallas on foot, or kick back and relax while taking advantage of the great customer service. As an economy brand closer to downtown, both value and location come together; which is a recipe for a fantastic vacation. Visit Woodall Rogers Park or the American Airlines Center. There's something for everyone to enjoy in this part of Texas. The Southern Methodist University is also near our Dallas hotel, and we welcome guests in town for a game, graduation, homecoming or those here to teach for a term. Enjoy Dallas downtown, but still be only minutes from the campus. We're happy to accommodate groups as well as extended stays. We'll work with you to design a stay that perfectly matches your needs. Dallas conventions bring many guests to our property, and we understand that business travelers have unique needs. The Oak Lawn/Cedar Springs corporate area is a big draw, and the Dallas Market Center is another hot spot that's conveniently near our Dallas hotel. Our central location and close proximity to Baylor hospitals make us a prime choice for everyone here for work. With a 24-hour restaurant and coffee shop on site, a hot meal and cup of morning coffee is never far away. Stay close to the Dart Rail, and there's a bus station within walking distance. Uptown and Downtown are only three miles away. Where you stay is just as important as what you do on vacation. At our Dallas hotel, we make making the most of your trip easy. Book a room at BEST WESTERN Cityplace Inn today and save on your trip! Management reserves the right to refuse to provide accommodation to persons less than 21 years of age unless accompanied by a parent. Identification is required at check-in. ... more   less 

Additional Information about BEST WESTERN Cityplace Inn

Address: 4150 N Central Expy, Dallas, TX 75204-2131 (Formerly Days Inn Central)
Region: United States > Texas > Dallas
Price Range: $117 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Cityplace Inn 2.5*
Number of rooms: 77
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Priceline, Hotwire, Best Western, Travelocity, TripOnline SA, getaroom.com and Evoline ltd so you can book your BEST WESTERN Cityplace Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Cityplace Hotel Dallas
Best Western Dallas
Dallas Best Western
Hotel Style:
#9 Best Value Hotel in Dallas
#19 Romantic Hotel in Dallas
#41 Family Hotel in Dallas
#61 Business Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Cityplace Inn staff and other travellers.
6 questions
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Yukon, Oklahoma
Garland, Texas
2 months ago
Houston, TX 77005
over a year ago

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Questions? Get answers from BEST WESTERN Cityplace Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor is quieter. Be careful driving into the entrance. It is narrow and steep.”
Master_of_All-24, 27 Nov 2016 | Read review
“From what I saw, all rooms were good”
chrisrY4626MW, 12 Sep 2016 | Read review
“Any room was a good location. The washer and dryer came in handy as well. Overall excellent choice we made.”
mikekaikina, 11 Jul 2016 | Read review
“It's a motel, so the upstairs rooms away from the parked cars are nicer.”
middleagedandgrumpy, 23 May 2016 | Read review
“Try to get one downstairs”
tulsakannan, 16 May 2016 | Read review
5 of 5