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Extended Stay America - Dallas - Market Center

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Extended Stay America - Dallas - Market Center
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114 Reviews from our TripAdvisor Community

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Showing 112: English reviews
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Granbury, Texas
Reviewed 5 days ago NEW

I pretty much got what I paid for; a large, comfortable room. There really is no breakfast, just coffee and maybe a muffin(if they haven't run out) In my case there was no coffee, It was empty by 8:30am. The wi-fi kept saying the passcode given to me by the front desk had expired, and could not help me with...

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Helpful?
Thank guestfromGranbury
Dallas, Texas
Reviewed 2 weeks ago via mobile

I wanted to take a few moments to say what I have experienced at this place. The staff is Wonderful and Very hospitable! It's a place where you can stay for any length of time. I gave this a five star review because of the cleanliness and the friendliness provided here. This place is also Hospital Friendly!! They have Heart...

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Helpful?
Thank YNOTME27399
Manager_11525, Manager at Extended Stay America - Dallas - Market Center, responded to this review

The team and I appreciate your remarks. It is great to see you received quality customer service from our staff and that you you valued the cleanliness of our facilities. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Reviewed 2 weeks ago via mobile

My daughter was a patient at childrens medical center and I was going through alot of stress but this place was clean the manager was helpful and always sweet. Rooms were clean and big. I would recommend this place

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Helpful?
Thank Salena P
Manager_11525, Manager at Extended Stay America - Dallas - Market Center, responded to this review

Your feedback is important. Thank you for sharing. I'm so pleased to hear that you would recommend our hotel based on the pleasant experience you had and that your room accommodations were to your liking. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Ontario, California, USA
Reviewed 4 weeks ago

staff was friendly and helpful. The outside of the building is well maintained. The inside is uninviting and dingy. Definitely needs updated. Hallways and rooms are dark and dingy. Never felt unsafe but the facility needs a facelift inside. More inviting decor, in the lobby, hallways and rooms.

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Helpful?
Thank I243RWthomass
Tulsa
Reviewed 5 weeks ago

What a experience. No TV reception, filthy silverware, no coffee available but you get a coffee pot. No paper towels, you should know to bring your own towels. But let's not forget it is extended stay. They last time we stayed here we got a tea towel and paper towels, but this time not provided. There is only one person...

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Helpful?
Thank Mignon G
Manager_11525, Manager at Extended Stay America - Dallas - Market Center, responded to this review

Your review recently caught our attention. In response to your feedback, I will be working with our staff to make sure our hotel is properly maintained. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.

Archer City, Texas
Reviewed 17 January 2017

This hotel is in the perfect location, also has some of the nicest staff we've ever seen anywhere. The rooms are clean and well organized and they include everything we needed. We've stayed in two different rooms and both have been to our liking. We will be back again.

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Helpful?
Thank rev2017
Manager_11525, Manager at Extended Stay America - Dallas - Market Center, responded to this review

We appreciate you taking the time to share your experience. It is satisfying reading your comments on how satisfied you were with our hotel's convenient location, pleasant staff, and your overall. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Reviewed 8 January 2017 via mobile

When I saw the reviews on the motel, I was concerned we are going to be staying here off and on for a while. Could have had a better breakfast, but I assume because you can cook yourself its not necessary. Overall not bad.

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Thank Teresa Y
Reviewed 28 November 2016 via mobile

My nephew had a severe accident and this was the only hotel that had a room available. There were so many conferences that week and all the other hotels were full. It was close to the hospital and it worked out alright. First problem was they were suppose to put us up till Monday but the hotel must have misunderstood;...

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Helpful?
Thank tdrenecker
Management response:

Thank you for your recent review of your stay. I am sorry to hear that you had an issue with your stay. In response to your feedback, I am coaching my staff accordingly. Thank you very much for providing us with your feedback. If you would like to discuss this further, please do not hesitate to contact me at DMC@extendedstay.com....

College Station, Texas
Reviewed 5 November 2016

I was booked into this hotel for business travel. The room was filthy. There was debris on the mirror, the bed was not clean, and the room smelled of mold. I gave the front desk the tax exempt information twice and they even printed the state tax exempt form out, yet I was still charged the tax.

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Helpful?
Thank ljnorwood
Management response:

Thank you for taking the time to write a review of your stay. The issue's you described is unacceptable, and I sincerely apologize for your experience. To make sure this doesn't happen again, I am coaching my staff accordingly. Thank you very much for bringing this to our attention. Please do not hesitate to contact me directly, at DMC@extendedstay.com, should...

Oregonia, Ohio
Reviewed 28 October 2016

Clean hotel close to where i needed to be but service staff was less than helpful. I'm sure it may be different if you don't need to checkout early in the morning for a 6 am flight and their office doesn't open till 7 am. Person on staff at that hour isn't authorized to do anything.

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Helpful?
Thank clarkchada
Management response:

Thank you for your recent review of your stay. I am sorry to hear that you felt like our staff was of no service to you at check out. In response to your feedback, we are coaching our staff accordingly. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Please do not...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
  • Meeting Rooms

Additional Information about Extended Stay America - Dallas - Market Center

Address: 2979 North Stemmons Fwy, Dallas, TX 75247 (Formerly Extended Stay Deluxe - Dallas - Market Center)
Region: United States > Texas > Dallas
Price Range: $104 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Dallas - Market Center 2.5*
Reservation Options:
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Also Known As:
Extended Stay Deluxe Dallas - Market Hotel Dallas
Extended Stay Dallas
Dallas Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Dallas - Market Center staff and other travellers.
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Questions? Get answers from Extended Stay America - Dallas - Market Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on the top floor, that way you don't hear people moving around you upstairs”
 of 5 bubbles guestfromGranbury, 18 Feb 2017 | Read review
“basic room.. serve the purpose, BRING your own coffee pot and breakfast items, advertised but non-existent. Inside dark and dingy”
 of 5 bubbles I243RWthomass, 24 Jan 2017 | Read review
“Never stay anywhere in the USA with a Extended Stay. They are corporate owned with very low expectations.”
 of 5 bubbles MIGNONG_13, 19 Jan 2017 | Read review
“The noise is a little louder on the side that faces the highway.”
 of 5 bubbles rev2017, 16 Jan 2017 | Read review
“First floor was amazing. I did not hear any noise outside of my room.”
 of 5 bubbles hrt2tch, 10 Sep 2016 | Read review
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