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InterContinental Dallas

854 reviews
#72 of 212 Hotels in Dallas
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Traveller (246)
Room & Suite (91)
Dining (13)
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Overview
  • Excellent25%
  • Very good36%
  • Average21%
  • Poor11%
  • Terrible7%
Travellers talk about
“lobby bar”(20 reviews)
“room service”(33 reviews)
“the club lounge”(11 reviews)
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Fitness centre
4.0 Star Hotel
All hotel details
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (854)Write a Review
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All reviewslobby barroom servicethe club loungepublic areasconference hotelrooms are nicebusiness meetingshower headwater pressuregalleria mallwithin milesguest roomsfree shuttleself parkingshuttle serviceballardtollway
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321 - 325 of 827 reviews
Reviewed 10 May 2015 via mobile

I have stayed here on business twice within the last three months. The bar and entrance area are nice. The front desk is very helpful. You get the feeling that this was once a very nice hotel. Now the bad part. TV did not work...More

Thank FromthebootPA
Response from ICDALLAS1, General Manager at InterContinental DallasResponded 12 May 2015

Dear FromthebootPA, I appreciate you taking the time to express your concerns regarding your recent visits. It is our responsibility to make your stay an enjoyable one and I regret that we failed to do so. I would appreciate it if you could contact me...More

Reviewed 8 May 2015

You can see that once this hotel was a gem. Now, not so much. It needs to be updated and refreshed. It could be a great property. Cons: no hair conditioner; only 2 tissues in the tissues box; ants around the windows in the dining...More

Thank pingos04
Response from ICDALLAS1, General Manager at InterContinental DallasResponded 13 May 2015

Dear pingos04, I appreciate you taking the time to express your concerns regarding your recent visit and I am terribly sorry to hear that so many details were missed during your stay. It is our responsibility to make your experience an enjoyable one and I...More

Reviewed 6 May 2015

I booked my hotel here since this is where my convention was held. I had never stayed at the InterContinental before so I was concerned as to whether or not I would be comfortable there. I am happy to say it was much better than...More

Thank MadameD677
Response from ICDALLAS1, General Manager at InterContinental DallasResponded 7 May 2015

Dear MadameD677, Thank you for taking the time to provide us with such a detailed overview of your recent stay. I am happy to hear that your overall stay was comfortable and terribly regret that we were unable to accommodate your king room request. Please...More

Reviewed 1 May 2015

The lobby and bar area are very nice but the rooms are a different story. Upon arrival I tried to unpack yet could not slide open the doors on the closet - rusty and off the rails. Next, tried to take a shower, but the...More

Thank BR58
Response from ICDALLAS1, General Manager at InterContinental DallasResponded 5 May 2015

Dear BR58, I appreciate you taking the time to provide us with such a detailed overview of your recent visit and I am terribly sorry to hear of the issues you experienced. It is our responsibility to make your stay an enjoyable one and I...More

Reviewed 1 May 2015 via mobile

I have been coming to this hotel for seven years… My company makes me stay here on business… The gym equipment is old worn and frequently broken… there are not individual TVs on the Aerobic equipment like other hotels nearby there is inadequate air conditioning....More

Thank love2skicorbets
Response from ICDALLAS1, General Manager at InterContinental DallasResponded 5 May 2015

Dear love2skicorbets, I appreciate you taking the time to express your concerns and terribly regret that our fitness center is not meeting your needs. Most of the equipment is over three years old now and we have a capital plan in place to start replacing...More

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About
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Restaurant
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Spa
Hot Tub
Outdoor pool
Details
Price range
USD 116 - USD 287 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Dallas
#31 Luxury Hotel in Dallas
#69 Business Hotel in Dallas
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 116 - USD 287 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Dallas
#31 Luxury Hotel in Dallas
#69 Business Hotel in Dallas
Room types
Suites, Non-Smoking Rooms
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Traveller (246)
Room & Suite (91)
Dining (13)
Pool & Beach (8)
Business Centre & Event Rooms (8)
Questions & Answers
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PatrickErvin
11 August 2016|
Answer
Response from BrianD37849 | Reviewed this property |
I do not know that answer
0
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5254winnie
2 May 2016|
AnswerShow all 3 answers
Response from medfordcouple | Reviewed this property |
Am not sure...I was there on business. Suggest you do some additional searching as there may be better choices.
0
Votes
healthphysic
29 September 2015|
AnswerShow all 4 answers
Response from jgibbs78 | Reviewed this property |
I used super shuttle and set it up ahead of time which worked out great!
1
Vote
Room Tips
"Away from the elevators"
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"All the rooms were good. I had a 14th floor city view."
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"Club Floor Rooms"
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"15th floor"
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