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InterContinental Dallas

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756 Reviews from our TripAdvisor Community

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Showing 733: English reviews
El Paso, Texas
Reviewed 3 December 2014

My girlfriend and I were in Dallas for a business seminar for her work. Her company put us up for the night at this hotel, so we got the corporate rate, which was not all that outragous. As we walked in we thought, Wow. It is indeed lavish. Our room was nice enough, but nothing all that special. It was...

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Helpful?
Thank kyle p
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear kyle p, I appreciate you taking the time to share your concerns with us. We are indeed a luxury hotel and do not fall within the same category as a limited service or midscale hotel. We do quarterly pricing comparisons with neighboring restaurants and hotels and consider our pricing to be fair and in line with this assortment of...

Delray Beach, Florida
Reviewed 3 December 2014

I have stayed here so many times in the last year and half. Always for a couple days and never had a problem. The rooms are nice and comfortable, plus offer plenty of room. It's in a great spot of town!

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Helpful?
Thank Brooke C
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Booke C, Thank you so much for being such a loyal guest of the InterContinental® Dallas and for taking the time to provide us with such great feedback. I am happy to hear that you enjoy our accommodations and location and we look forward to serving you again in the near future. Sincerely, Stefan Huber General Manger

Indianapolis, Indiana
Reviewed 1 December 2014

Recently here for an academic conference. Was a bit disappointed in how far this property is from downtown. It's kinda like staying up in suburban office park complex. There are numerous restaurants - yet walking to them can be somewhat dangerous as you cross 8 lanes of traffic. That said, the hotel property itself is nice - updated rooms, clean,...

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Helpful?
Thank IndyMatt
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear IndyMatt, Thank you for taking the time to share your recent experience with us and I am sorry to hear that you were disappointed with our location but you are correct, we are not a downtown hotel nor do we advertise ourselves as such. I am happy to hear that you found our property to be nice and would...

San Antonio, Texas
Reviewed 26 November 2014

Our company chose the Intercontinental Dallas for our annual Sales meeting. Patricia and Adam from the sales department were outstanding, they knew what I needed before I did! Dionne was a dream to work with in servicing our group and the meeting services staff was always on point. The concierge helped us make arrangements for dinner and even coordinated transportation...

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Helpful?
Thank jalong71
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear jalong71, Thank you so much for choosing the InterContinental® Dallas for your annual sales meeting and for taking the time to provide us with such wonderful feedback. I am extremely happy to hear that you found our staff to be outstanding and that you had such a great experience. I will be sure to relay your kind words to...

Raleigh, North Carolina
Reviewed 18 November 2014

The Great: Not much to say here. Room furnishings are nice as well as the bathroom amenities. Rooms are a bit larger than comparable hotels. The Good: One good, timely service experience when I needed to have my room swapped because the shower backed up while I was out on business. A big thank you to the front desk for...

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Helpful?
1Thank ehamsho
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear ehamsho, I appreciate you taking the time to express your concerns with us and I'm so sorry to hear that you experienced several issues during your stay. It is our responsibility to make your visit an enjoyable one and I regret that we failed to do so. I sincerely apologize for the interaction you mentioned relative to my team...

Normal, Illinois
Reviewed 12 November 2014

I stayed here about 10 weeks from May to Sep for business and pleasure. Hotel has at least 30 places to eat within very short distance, many within walking distance.. from steak house, hooters, Buffalo Wild Wings, mexican, outback, new TGIF just a few I ate at. Go to NW short distance to Addison Circle for italian, pizza, pubs, and...

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1Thank 1Steelers1
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear 1Steelers1, Thank you so much for making us your home away from home for 10 weeks and for taking the time to provide us with such a detailed overview of your stay. I am happy to hear that you enjoyed our location, culinary offerings, amenities and and that you found our staff to be exceptionally friendly, we truly appreciate...

Des Moines, Iowa
Reviewed 10 November 2014

Every employee I met was extremely helpful. Our conference was located at the hotel, so it was very convenient for us. Thanks to the many staff, we felt very comfortable there. We liked the many places to visit quietly in between sessions.

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Thank Stacie S
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear SLSteveson, Thank you so much for taking the time to share your recent experience with us. I am happy to hear that you felt comfortable at our hotel and that you found our employees to be extremely helpful, I will most certainly relay the kind words to my team. We hope to have another opportunity to serve you. Kind...

San Antonio, Texas
Reviewed 7 November 2014

Stayed at this InterContinental as part of a business trip to our office in Plano. Everything in the Plano area was sold out so while not ideal, access to the Tollway helped to make it easier. Nice hotel although starting to show a bit of age. Staff was nice although not the morning crew. I have had much better engagement...

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1Thank es_in_tx
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear es_in-tx, I appreciate you taking the time to provide us with such a detailed overview of your recent experience and I am extremely sorry to hear that we did not fully meet your expectations and that you experienced some issues with the morning staff. Please know that I will be speaking with my team regarding this review to ensure...

Dallas, Texas
Reviewed 7 November 2014

Today, my husband and I checked into this hotel, which is hosting a national conference that I am attending. Our room seemed fine until we turned on the hot water in the bathroom. The water, after running for 15+ minutes, was still not hot (a little hotter than lukewarm, but not hot enough to wash hands or faces adequately). We...

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Helpful?
Thank Cynthia R
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Cynthia R, I appreciate you taking the time to share your concerns with us. The water temperature, when it comes out of the faucets in the guestrooms, is set at approximately 110°. We measure this at the return point in our engineering department, where the temperature is supposed to be 108°, after it has traveled through several hundred feet...

Tulsa, Oklahoma
Reviewed 7 November 2014 via mobile

I stayed here for a conference and I was really impressed. The main ballroom was lovely and the technology provided for the presentations was excellent. My room was clean, spacious and quiet. It is difficult to walk places due to the busy streets and highways, but the hotel has a free, friendly and speedy shuttle service. I also appreciated the...

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Helpful?
Thank Lindsay B
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Lindsay B, Thank you so much for choosing to stay at the InterContinental® Dallas during your conference and for taking the time to provide us with such a wonderful review. I am extremely happy to hear that the conference went excellent and that you enjoyed our accommodations, free shuttle service, Starbucks and found our staff to be courteous and...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
InterContinental Dallas is in Addison, a northern suburb between central and thriving Frisco and Plano. The Galleria Dallas and Addison s restaurant district are a few minutes away, and the Dallas North Tollway will have you in the city centre in half an hour or less. Must-see stops are the Nasher Sculpture Center and The Sixth Floor Museum at Dealey Plaza. ... more   less 

Additional Information about InterContinental Dallas

Address: 15201 Dallas Parkway, Dallas, TX 75001
Region: United States > Texas > Dallas
Price Range: $156 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Dallas 4*
Number of rooms: 529
Reservation Options:
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Also Known As:
Intercontinental Dallas Hotel Dallas
Dallas Intercontinental
Hotel Style:
#13 Spa Hotel in Dallas
#30 Luxury Hotel in Dallas
#69 Business Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Dallas staff and other travellers.
3 questions
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Questions? Get answers from InterContinental Dallas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to a different hotel!”
Sumbuca360sux, 15 Apr 2017 | Read review
“Recomend higher floor rooms to avoid traffic noise.”
lewellynV, 9 Apr 2017 | Read review
“The Concierge Level (small fee) rooms are high floor rooms with a better view.”
940tonyr, 3 Apr 2017 | Read review
“I had not issue with the location”
BrendaM1969, 3 Apr 2017 | Read review
“check priceline day of stay and sometimes you can find the rooms at half price!”
MichelleEdmonson, 9 Mar 2017 | Read review
5 of 5