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InterContinental Dallas

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InterContinental Dallas
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745 Reviews from our TripAdvisor Community

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Showing 722: English reviews
San Diego, California
Reviewed 7 January 2015

When you drive up to this hotel you think to yourself, what did I get myself into. The hotel looks worn out from the outside. Everything about the outside from stucco, parking lot, landscaping, etc. screams WOW this is not what I expected. DONT WORRY, the lobby of this hotel is impressive. The gruest rooms are great, comfortable and has...

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Helpful?
1Thank Dan S
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Dan S, Thank you for taking the time to provide us with such a detailed overview of your recent visit. I am very happy to hear that you found our lobby to be impressive and accommodations great but would like to sincerely apologize for the issues you experienced at the bar. There is no excuse for you having to...

Metro Minneapolis-Saint Paul, Minnesota
Reviewed 5 January 2015

As our road trip through America's heartland, including Texas, we stayed at the IC Dallas. We checked in Saturday, January 3rd in the evening. I forgot the name of the gentleman that checked us in as I was tired from the drive. He was warm, professional, and welcoming. He recognized my Ambassador status and upgraded our room to a spacious...

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Helpful?
Thank ThuanMTran9
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear micahtran, Thank you so much for choosing to stay at the InterContinental® Dallas during your road trip and for taking the time to provide us with such wonderful feedback. I actually do read every single online review from all sites and am extremely happy to hear about the service you received and we will most certainly look at the...

NYC
Reviewed 18 December 2014

Great business hotel: beautiful lobby; comfortable room; great room service and restaurant. (Menu didn't have a lot of choices, but all were excellent.) What colored my stay negatively was the absolutely horrendous shuttle service, which was supposed to ferry guests in a 3 mile radius. It was non-reservable, which was fine, but it operated at complete will, or should I...

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Helpful?
1Thank NellaDawn
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear NellaDawn, I appreciate you taking the time to provide us with such a detailed overview of your recent visit and for expressing your concerns with the shuttle service. I am happy to hear that you enjoyed our accommodations and culinary offerings but would like to sincerely apologize for the shuttle issues you had to endure during your stay. Please...

London
Reviewed 15 December 2014

We stayed at this property a few years ago and I must say it looks much nicer now than it did before. The lobby/ reception area has a welcoming feel, especially now with all the christmas decorations. Our room was on the 11th floor with a beautiful view; the room hasn't changed much over the years, I found it very...

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Helpful?
3Thank mandulka
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear mandulka, Thank you for taking the time to provide us with such a detailed overview of your recent visit and I am very glad to hear that you liked our renovation, found our room to be beautiful and staff helpful and friendly, I will definitely relay your kind words to my team. As you had mentioned, we unfortunately have...

Jacksonville, Florida
Reviewed 12 December 2014

although the lodging at this hotel is ho hum their meeting space is awesome due to the catering. if you have meeting and need food with it this is a really good place to have it. the meeting rooms are kind of odd (the room we were in had two bathrooms right in it). but the food here is some...

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Helpful?
Thank defazeo f
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear defazeo f, I appreciate you taking the time to share your recent experience with us and I am extremely happy to hear how much you enjoyed our culinary offerings. I will most certainly relay your kind words to our food and beverage team. If your travels bring you back to Dallas, we hope you give us another opportunity to...

Boston, Massachusetts
Reviewed 9 December 2014

I stayed at a king room for one night last Saturday for my boyfriend's firm party. The location is perfect, 9 minutes from where I needed to be. The front desk staff was very professional and knowledgeable. He put us on high floor as I requested, granted late check out for members. The hotel common areas such as lobby, bar,...

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Helpful?
2Thank vesper89622
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear vesper89622, Thank you so much for taking the time to provide us with such a detailed overview of your recent visit. I am happy to know that you enjoyed our location and found our front desk team to be professional and knowledgeable, I will be sure to relay your kind words to my team. As far as the noise...

Fl
Reviewed 8 December 2014

It's an older hotel but it's comfortable and as always the Interconti staff is what makes this hotel special ...From Ali who just finished Hotel school in Zurich to all the great staff at the front desk everyone is eager and happy to make your stay a special one. I had a double story suite and was able to switch...

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Helpful?
Thank uli1
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear uli1, I appreciate you taking the time to provide us with some great feedback regarding your recent visit and I am very happy to hear that it's our staff that makes our hotel so special. Thank you also for your kind words about me. We look forward to serving you again in the near future. Sincerely, Stefan Huber General...

Garland, Texas
Reviewed 6 December 2014

We had our Wedding party in one of the Presidential Suites. While very roomy the place looked and felt old. The breakfast buffet was adequate but nothing special. The pool area was very crowded but had lots of seating and nice grounds. Staff was helpful but nothing special there neither.

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1Thank Catman3404
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Catman3404, I appreciate you taking the time to share your recent experience with us and I'm sorry to hear that we didn't fully meet your expectations. I am a bit surprised to hear that you found the suite you stayed in to be old since they were renovated just two years ago. As far as our breakfast buffet is...

Reviewed 3 December 2014

Great location and hospitable staff. The rooms are large and comfortable. Walking distance from most attractions from shopping and dining. Beautiful atmosphere. Hotel restaurant and bar available. Has a Starbucks too.

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Helpful?
Thank ObedF
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear ObedF, Thank you so much for choosing to stay at the InterContinental® Dallas and for taking the time to provide us with such wonderful feedback. I am very happy to hear that you enjoyed our location, accommodations, atmosphere and staff. I will be sure to relay your kind words to my team. We hope to have the opportunity to...

El Paso, Texas
Reviewed 3 December 2014

My girlfriend and I were in Dallas for a business seminar for her work. Her company put us up for the night at this hotel, so we got the corporate rate, which was not all that outragous. As we walked in we thought, Wow. It is indeed lavish. Our room was nice enough, but nothing all that special. It was...

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Helpful?
Thank kyle p
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear kyle p, I appreciate you taking the time to share your concerns with us. We are indeed a luxury hotel and do not fall within the same category as a limited service or midscale hotel. We do quarterly pricing comparisons with neighboring restaurants and hotels and consider our pricing to be fair and in line with this assortment of...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
InterContinental Dallas is in Addison, a northern suburb between central and thriving Frisco and Plano. The Galleria Dallas and Addison s restaurant district are a few minutes away, and the Dallas North Tollway will have you in the city centre in half an hour or less. Must-see stops are the Nasher Sculpture Center and The Sixth Floor Museum at Dealey Plaza. ... more   less 

Additional Information about InterContinental Dallas

Address: 15201 Dallas Parkway, Dallas, TX 75001
Region: United States > Texas > Dallas
Price Range: $174 - $405 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Dallas 4*
Number of rooms: 529
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Also Known As:
Intercontinental Dallas Hotel Dallas
Dallas Intercontinental
Hotel Style:
#13 Spa Hotel in Dallas
#30 Luxury Hotel in Dallas
#69 Business Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Dallas staff and other travellers.
3 questions
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Questions? Get answers from InterContinental Dallas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“check priceline day of stay and sometimes you can find the rooms at half price!”
 of 5 bubbles MichelleEdmonson, 9 Mar 2017 | Read review
“I had a room on the south side, 12th floor, quiet and sunny.”
 of 5 bubbles Oko341, 1 Mar 2017 | Read review
“The hotel is a good one but needs some personnel management.”
 of 5 bubbles athomas4, 25 Feb 2017 | Read review
“Higher floors offer great views of lights and city.”
 of 5 bubbles cahnera, 10 Feb 2017 | Read review
“You will want to ask to face North and/or West.”
 of 5 bubbles PlatinumAtMultiple, 25 Jan 2017 | Read review
5 of 5