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InterContinental Dallas

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InterContinental Dallas
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756 Reviews from our TripAdvisor Community

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Showing 733: English reviews
Miami, Florida
Reviewed 8 March 2017 via mobile

Beautiful hotel,great place to stay, staff was very nice ,location was great , had a great breakfast and also has a Starbucks in the hotel,parking was free, love you was beautiful, I would recommend the stay

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Helpful?
Thank John C
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear John C, Thank you so much for taking the time to provide us with such wonderful feedback. I am extremely happy to hear how much you enjoyed your stay and found our hotel to be beautiful and location great. We appreciate the recommendation and look forward to welcoming you again in the near future. Always at your service, Jorge...

Texas
Reviewed 6 March 2017

I traveled with my husband last week. He was here for business and I was here to get out of town for a break from daily life. We Hotwired north Dallas, 4 stars and got the Intercontinental as our hotel. On first observance this place (during the week anyway) used for large conferences. Anytime I was in the elevator I...

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Helpful?
1Thank dancer45
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear dancer45, Thank you for taking the time to provide us with such a detailed overview of your recent stay. I am happy to hear that you enjoyed our location but would like to apologize for the service you received at the bar. Please know that I will be speaking with our food and beverage team regarding your comments. There...

Reviewed 5 March 2017 via mobile

This is a nice hotel. There's a lot to do in the area and inside the hotel. Overall the rooms are spacious but they lack some things. The toilets are outdated and there is no microwave on the premises. Not even a refrigerator. As much as this hotel cost to stay in you can't keep your food cold or warm...

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Helpful?
Thank Marlan B
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Marlan B, Thank you taking the time to provide us with some feedback regarding your recent visit. I am happy to hear that you found our hotel to be nice but would like to apologize that you felt some things were lacking. For future reference, please know that we do offer mini refrigerators to guests and only ask that...

Chapel Hill, North Carolina
Reviewed 2 March 2017

The staff was very attentive and friendly. There were a few items in the room (arm on the desk chair needed re-gluing, light switch missing from the desk lamp) that needed fixing but maintenance arrived quickly and were very courteous and helpful. Room service was excellent (which has become my habit after a day of traveling). As previous reviewers have...

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Helpful?
Thank Oko341
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Oko341, Thank you for taking the time to provide us with such a detailed overview of your recent visit. I am very happy to hear that you found our staff to very friendly and attentive and that our maintenance team was able to fix the issues in your room in a timely manner. I also appreciate your kind words...

Addison, Illinois
Reviewed 26 February 2017

It was a good stay at intercontinental for a conference. While the amenities were good, it needs some renovation. The room needs regular vaccum cleaning as I could see visible layer of dust in my room. It is a suggestion to inform your housekeeping to speak in low voice when they make the rooms. There were constant loud noise from...

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Helpful?
1Thank athomas4
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear athomas4, Thank you for taking the time to share your recent experience with us and I am terribly sorry to hear that we did not fully meet your expectations. Please know that I will most certainly speak with our housekeeping team regarding your comments and appreciate you bringing this to my attention. If your travels bring you back to...

Omaha, Nebraska
Reviewed 21 February 2017

Room was very nice and clean. Conference rooms were spacious and functional for the size of the group. Staff was friendly and helpful, very attentive to our needs in general. I don't have any complaints at all.

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Helpful?
1Thank nebraskagolfer2017
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear nebraskagolfer2017, Thank you so much for choosing to say at the InterContinental@ Dallas and for taking the time to provide us with such wonderful feedback. I am extremely happy to hear that you enjoyed our accommodations, conference rooms and found our staff to be friendly and helpful. Please know that I will be sure to share your kind words...

Reviewed 15 February 2017 via mobile

Beautiful property and the rooms were very clean. You could see the housekeepers take pride in their job and they were quick each morning to greet us. We stayed for 3 nights and enjoyed the comfort and convenience this property brings. The staff were friendly and offered many suggestions of what to do. Breakfast isn't included but there are places...

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Helpful?
Thank Jessie P
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Jessie P, Thank you for taking the time to provide us with such wonderful feedback regarding your recent visit. I am very happy to hear that you found our property to be beautiful and our staff to be friendly. Please know that I will be sure to share your kind words with my entire team and we hope to...

Springfield, Missouri
Reviewed 14 February 2017 via mobile

This property was clean, updated and they honored our request for a certain floor to be near family. The mattress was surprisingly comfortable for a hotel. The complimentary TV channels offered weren't the best, but I'd still I'd recommend this hotel.

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Helpful?
Thank AngiefromtheUSA
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear AngiefromtheUSA, Thank you for taking the time to share your recent experience with us and I am very happy to hear that you found our property to be clean and that we were able to accommodate your floor request. Please know that we are consistently looking for ways to enhance each and every guest experience and will be sure...

Carmel, New York
Reviewed 14 February 2017 via mobile

The hotel had an impressive modern lobby and well appointed rooms. Meals were excellent. Breakfast buffets included hot and cold choice including fresh fruit and breads. Conference rooms were comfortable and organized. Above all the staff professional and accommodating. Rating a 4.5 because mattress was a bit soft for my taste.

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Helpful?
Thank DIlMart
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear DIIMart, Thank you for taking the time to provide us with such wonderful feedback regarding your recent stay. I am very happy to hear that you found our lobby to be impressive and our culinary offerings excellent. Please know that I will be sure to share your kind words with my entire team and we hope to have the...

Los Lunas, New Mexico
Reviewed 11 February 2017

Hotel is not new, but is very well kept. Everything was clean. Staff is very friendly and accommodating. Every request was met with a smile. Food was good as well. Within walking distance to many things. Complimentary shuttle runs within a 3 mile radius.

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Thank cahner a
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear cahner a, Thank you so much for taking the time to provide us with such wonderful feedback. I am very happy to hear that you found our staff to be very friendly and accommodating and that you also enjoyed our culinary offerings and location. Please know that I will be sure to share your kind words with my entire...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
InterContinental Dallas is in Addison, a northern suburb between central and thriving Frisco and Plano. The Galleria Dallas and Addison s restaurant district are a few minutes away, and the Dallas North Tollway will have you in the city centre in half an hour or less. Must-see stops are the Nasher Sculpture Center and The Sixth Floor Museum at Dealey Plaza. ... more   less 

Additional Information about InterContinental Dallas

Address: 15201 Dallas Parkway, Dallas, TX 75001
Region: United States > Texas > Dallas
Price Range: $155 - $370 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Dallas 4*
Number of rooms: 529
Reservation Options:
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Also Known As:
Intercontinental Dallas Hotel Dallas
Dallas Intercontinental
Hotel Style:
#13 Spa Hotel in Dallas
#30 Luxury Hotel in Dallas
#69 Business Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Dallas staff and other travellers.
3 questions
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Questions? Get answers from InterContinental Dallas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to a different hotel!”
Sumbuca360sux, 15 Apr 2017 | Read review
“Recomend higher floor rooms to avoid traffic noise.”
lewellynV, 9 Apr 2017 | Read review
“The Concierge Level (small fee) rooms are high floor rooms with a better view.”
940tonyr, 3 Apr 2017 | Read review
“I had not issue with the location”
BrendaM1969, 3 Apr 2017 | Read review
“check priceline day of stay and sometimes you can find the rooms at half price!”
MichelleEdmonson, 9 Mar 2017 | Read review
5 of 5