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Extended Stay America - Dallas - Frankford Road

45 reviews
#124 of 212 Hotels in Dallas
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Traveller (6)
Room & Suite (19)
Dining (2)
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Overview
  • Excellent44%
  • Very good13%
  • Average11%
  • Poor8%
  • Terrible24%
1 week ago
“Business”
20 Sep 2017
“Extended Stay America Dallas Coit Rd”
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (45)Write a Review
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1 - 5 of 44 reviews
Reviewed 1 week ago

Great price for extended stays. Allows great savings on meals and staff was very courteous. Sleeps 4 to a for a double room at a decent price for under a week. Long term even better rates. I will put people up here when they travel...More

Review collected in partnership with Extended Stay
Thank danhV8075RD
Response from 00esa, Manager at Extended Stay America - Dallas - Frankford RoadResponded 1 week ago

Thank you for taking the time to share your feedback. We are pleased you were satisfied with your stay with us and that you liked the good value we offer. It was a pleasure serving you, and we look forward to hosting you again soon....More

Hotel's Favourite
Reviewed 24 July 2017

Although my stay was not very long, I found the facility to be very convenient just off Dallas Parkway and close to my event center. I will choose Extended Stay America as often as I can. Great place to stay for short or extended period.More

Review collected in partnership with Extended Stay
Thank lindasF3011IZ
Response from 00esa, General Manager at Extended Stay America - Dallas - Frankford RoadResponded 25 July 2017

Thank you for sharing a wonderful review of Extended Stay America - Dallas - Frankford Road. We want every guest to have a comfortable stay, and we are delighted to read we accomplished this while you were here. We look forward to impressing you again...More

Reviewed 1 week ago

They will overbook themselves and give your room away. The hotel is dirty and they allow aggresive dogs to stay there. Door lock was broken! Homeless people were coming and going. They had there dogs, cup and sign and blankets. Hotel smelled of feces.More

Review collected in partnership with Extended Stay
Thank Katie S
Response from 00esa, Manager at Extended Stay America - Dallas - Frankford RoadResponded 1 week ago

Katie, we are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to...More

Reviewed 3 weeks ago

Poor light fixtures and bed bugs and hair on bed. I would like to request a complementary stay due to the inconvenience I experienced at this location. The desk staff was helpful but quality was very poorMore

Review collected in partnership with Extended Stay
Thank Eea010
Response from 00esa, Manager at Extended Stay America - Dallas - Frankford RoadResponded 2 weeks ago

Thank you for being a guest in our hotel. We were extremely sorry to read about your experience. We follow the most rigorous industry standards when it comes to the cleanliness of our rooms. However, we would appreciate additional information to identify the room you...More

Reviewed 3 weeks ago via mobile

Extended Stay had lost me...I was NEVER again going to book with them after mediocre at best visits at a couple locations. But a friend messed up so I had no choice but I am thankful they did! From the moment I walked through the...More

Thank Lela Z
Response from 00esa, Manager at Extended Stay America - Dallas - Frankford RoadResponded 3 weeks ago

Lele, thanks for making Extended Stay America a part of your travel plans. We are thrilled to know all went great during your stay and that you were satisfied with all that we have to offer. It was a pleasure hosting you, and we look...More

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About
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Multilingual Staff
Self-Serve Laundry
Breakfast included
Meeting Rooms
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
USD 76 - USD 92 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 76 - USD 92 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (6)
Room & Suite (19)
Dining (2)
Pool & Beach (1)
Questions & Answers
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Room Tips
"They have bigger rooms"
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"Rooms on the inner side are more quiet to vehicular noise"
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"I don't think you really have a choice here except if you want a suite, or just a regular room."
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"In hot weather avoid the west facing rooms -they have sun on the windows all day and face the tollway so..."
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