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Holiday Inn Express

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21 Reviews from our TripAdvisor Community

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Showing 20: English reviews
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Reviewed 3 September 2016

This hotel is beautiful. Rooms have super high ceilings (at least on the first floor), are well-appointed, and spotless. Bathroom was clean, shower was great, and the king bed was nice. We checked in around midnight; the check-in was quick, easy, and the desk attendant was very friendly. Breakfast was standard HIE fare - not awesome eggs, but decent turkey...

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Helpful?
Thank Dave B
Cotulla G, General Manager at Holiday Inn Express, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Alfredo Gonzalez General Manager

Frisco
Reviewed 29 June 2016 via mobile

only good thing was maintenance guy overly apologetic for everyday screwups. flat tires on the only valet cart, and they know about it but won't fix it. bad bad bad for business. front desk recognized we are platinum but still gave us a small room not the upgrade that. ones with platinum. as weekly users of ihg, not acceptible. no...

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Thank TheCrazy
Cotulla G, General Manager at Holiday Inn Express, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Julian...

Houston, Texas
Reviewed 24 June 2016

I recently stayed here for a few nights and was very pleased. The front desk clerk was friendly, and helpful. The room was extremely clean and housekeeping did a fantastic job each day. The WI-FI was quick with no issues. I will stay here again when I return to Cotulla.

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Thank Jeff C
Cotulla G, General Manager at Holiday Inn Express, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Julian M General Manager

Monterrey
Reviewed 31 March 2016

I traveled from Houston to Monterrey and i found Cotulla's HIE an excellent option! Everything was perfect and my family enjoyed everything thank to Celia and Julian! Very good service, room very nice and clean (my wife loved the bed and the pillows) and my little girls loved breakfast. Hotel staff was always looking for our confort, they even make...

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Thank AlexMolina
Cotulla G, General Manager at Holiday Inn Express, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Julian M General Manager

London, Canada
Reviewed 6 March 2016

The hotel was fine,mbut after travelling 16 hrs from Mexico got up at 5 the next day to have a shower NO hot water. Called and this seems to be a regular problem said the maintenance man couldn't be reached at that time of day, but it happens by the sound of things everyday??. I left a pair of $150.00...

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Thank JandLcanada
Cotulla G, Manager at Holiday Inn Express, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. And Let...

Reviewed 4 December 2015 via mobile

Stayed for 2 nights. No recognition for being a IHG member much less a gold member. The desk clerk switched keys giving me different room than I requested or registered for. Bill came with wrong name. The hotel is being remodeled so it is full of work crews. The hot water is not very hot and the temperature changes during...

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Thank roxiekay
Julian M, General Manager at Holiday Inn Express, responded to this review

Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. As an IHG® Rewards Club Member We...

Decatur, Illinois
Reviewed 18 September 2015

I travel a lot, so it was nice to stay at a hotel that was this clean. This is a newer hotel. The guest room accommodations were great! I felt very relaxed staying at this hotel. Staff was very personable and friendly. Will stay here again!

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Thank Jennifer I
Julian M, General Manager at Holiday Inn Express, responded to this review

Dear Guest, Thank you so much for your Review, Is Very important to us, having your feed back and we really appreciate that. I hope see you soon again in here your Home Away from Home Thank you so much for your stay. Julian M. General Manager

Evergreen, Colorado
Reviewed 9 July 2015

Hotel is newer. Flat screen TV was nice. Ac worked fine. Free beer and burgers @ 5:30 on managers night was nice. Airport recommended and it stands up to all the other Holiday Inn express places I have stayed at. Restaurants in walking distance. It a oil town. Just happy to have a place to stay.

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1Thank SurveyPilot
Julian M, Manager at Holiday Inn Express, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kimberly D. Front Office Manager

Burleson, Texas
Reviewed 11 March 2015

I have stayed here several times on Business. The rooms are very good and they are always very clean. The staff is as friendly as you will find anywhere !! There are lots of hotels now in Cotulla, but for sure I will for sure stay here again.

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Thank TWSEM
Julian M, General Manager at Holiday Inn Express, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Julian M General Manager

Tomball, Texas
Reviewed 7 September 2014

This area has been underserved by hotels and in the past year or so many new hotels like the Holiday Inn Express have been built. This location serves the oil patch workers so it gets heavy use. The hotel was clean and my room was spotless which is a challenge given that many of the guests are tracking in a...

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Thank kwhy
Julian M, General Manager at Holiday Inn Express, responded to this review

Dear Guest, Thank you so much for your Review, Is Very important to us, haveing your feed back and we really appreciate that. I hope see you soon again in here your Home Away from Home Thank you so much for your stay. A. Julian Murillo General Manager

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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Thank you for choosing the Brand New Holiday Inn Express & Suites in Cotulla, Texas. We have easy access to I-35. The hotel is convenient to downtown Cotulla, restaurants and attractions for our guests, including those working on the Eagle-Ford Shale Oil and Gas development. Our hotel offers large suites for our guests needing space for business or leisure needs, as well as beautifully appointed standard rooms with all rooms having microwaves and mini-fridges. All rooms feature the "Simply Smart" bedding package with choice of soft or firm pillows. Make use of our 24-hour business center in the hotel's lobby with two individual work stations. Our 24-hour "Suite Shop" offers a variety of beverages, sweet and salty snacks along with everyday items you may have forgotten. The hotel is strategically located to provide superior lodging for the Eagle- Ford Shale Oil and Gas development companies such as Halliburton, Schlumberger, Boots and Coots, Chesapeake Energy, Weatherford, ConocoPhillips, along with other businesses involved in exploration, drilling, down-hole services and post-production services. Hunters will enjoy our cental location to local hunting areas along with our free "Smart Start" breakfast and complimentary guest barbeque grills. "Stay You" at our new Holiday Inn Express & Suites with the help of our warm, friendly bi-lingual staff and all the amenities you need at your "home away from home" ... more   less 

Additional Information about Holiday Inn Express

Address: 624 Las Palmas, Cotulla, TX 78014
Region: United States > Texas > Cotulla
Price Range: $100 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express 2.5*
Number of rooms: 79
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Questions & Answers

Questions? Get answers from Holiday Inn Express staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the first floor have super high ceilings. Not sure about other floors.”
 of 5 bubbles davebW8339WV, 3 Sep 2016 | Read review
“The standard king is a great room with lots of room to work.”
 of 5 bubbles TWSEM, 10 Mar 2015 | Read review
“I haven't had any bad rooms in multiple stays at this location. You might want to avoid rooms close to the stairways to avoid some noise from doors opening and closing, but this hasn't been a big deal for me even while staying in the room beside the stairs several times.”
 of 5 bubbles ChrisnSherry, 21 Oct 2013 | Read review
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