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BEST WESTERN Inn & Suites

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122 Reviews from our TripAdvisor Community

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Showing 122: English reviews
Flint, Texas
Reviewed 4 days ago NEW

I stayed at this hotel several months ago and only rated it good but could be improved. Last week i stayed two nights and overall my stay was excellent. The smell of smoke in the entrance and hallways was gone and the rooms were excellent. Breakfast was only average for a hotel with breakfast but satisfactory. I would recommend anyone...

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Helpful?
Thank Jack G
COVE_BESTWESTERN, Front Office Manager at BEST WESTERN Inn & Suites, responded to this review

Hello Jack, Thank you so much for taking the time to complete a review for us. I am very glad to hear that you enjoyed your stay so much! We have made many improvements since going under new ownership in March of this year and it's wonderful to hear how much our guests enjoy them. We will continue to strive...

College Station, United States
Reviewed 24 October 2016

Room had a musty smell. Crickets in bathroom. Hotel is in bad need of updates. Exterior looks better than interior. No elevator to second floor. Breakfast was average. Small lobby. Did not use workout room so I cannot comment on this. Key cards did not work properly.

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Helpful?
Thank Kenneth H
COVE_BESTWESTERN, Front Office Manager at BEST WESTERN Inn & Suites, responded to this review

Dear Mr. Howell, Thank you for taking the time to complete a review for us. On behalf of our entire team, I would like to apologize for not exceeding your expectations during your stay. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience...

Reviewed 20 October 2016

This hotel is close to Fort Hood and has very friendly staff. Breakfast is fair and the exercise room needs some updating. Bed are very comfortable and the rooms are large. All rooms have refrigerator and microwave and Wal mart is very close and convenient.

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Helpful?
1Thank Cheryl B
COVE_BESTWESTERN, Front Office Manager at BEST WESTERN Inn & Suites, responded to this review

Good Afternoon Cheryl, Thank you for taking the time to complete a review for us! I will definitely pass along your suggestion to update our fitness room to my owner. I am very glad that you enjoyed your stay with us, and I hope you will consider using us again for any future accommodation needs! Have a wonderful day, Ripley...

Wichita Falls, Texas
Reviewed 11 October 2016

I was impressed from the front door on. Very clean and open rooms beautifully decorated. When we came to our room it was huge and very well kept. It was very clean and beautifully decorated. the manager called our room to see if we were satisfied I told her absolutely. I would gladly recamend this Best Western to anyone,

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Helpful?
Thank Deon W
COVE_BESTWESTERN, Front Office Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you very much for taking the time to put in your review Deon! I use your feedback along with all my other guests to try and make your stay with us the best it can be! We enjoyed having you stay with us and we're looking forward to showing you excellent service again in the future! Have a wonderful...

Texas City, Texas, United States
Reviewed 7 August 2016 via mobile

We got a second floor room and then discovered there was no elevator. They had carts for luggage but seeing as they won't climb stairs, they were kinda pointless. It's OK if you are traveling light but lugging luggage to the second floor was rather inconvenient. Other than that it was a good clean motel on average with the Best...

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Helpful?
Thank Jonathan H
COVE_BESTWESTERN, Front Office Manager at BEST WESTERN Inn & Suites, responded to this review

Good Afternoon! We greatly appreciate you completing this review regarding your stay, and will be using that feedback in order to make any necessary changes to our business in order to keep our guests happy. We went under new ownership in the recent months and plan on making many wonderful improvements to our hotel to improve convenience. Here at Best...

Kountze, United States
Reviewed 31 July 2016

I am so thankful for the friendly and helpful staff at this hotel. I was very impressed as to cleanliness too . I had read some reviews and was trying to choose us a good place of value ...I will stay again when in this area .I know Jackie and Stephanie care for the folks that visit and take care...

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Helpful?
Thank Randy W
Flint, Texas
Reviewed 30 July 2016 via mobile

Small hotel with very nice rooms. The hotel has an odor that hits you when you walk in the front door. Even the hallway has an odor. Smoking odor maybe but it's offensive. The rooms are very nice and have ceiling fans and do not have an odor. Breakfast was very good considering what the rate for the room is....

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Thank Jack G
Alexandria, VA, USA
Reviewed 23 July 2016

The quality of the Copperas Cove Best Western has been declining in recent years. I've stayed a couple of times per year when in the that area for business for about three decades. This Best Western has a very good location for Fort Hood, and for many years this hotel was my favorite. The facility appearance is getting dingy, staff...

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Helpful?
Thank fredkmccoy
Providence, Rhode Island
Reviewed 19 July 2016

When we first arrived I was told the room was not ready and then told it was and when we entered it had not been cleaned out so we informed hotel staff and they accommodated us immediately in another room. the free buffet breakfast isn't too tasty so I suggest you prepare your own food or eat out while you...

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Thank brendapacheco147
Mount Pleasant, Texas
Reviewed 27 June 2016 via mobile

We had two rooms. The mattresses in one was obviously newer than the other. Big difference in comfort. Room 117 needs new mattresses! Room 105 was great. Other than breakfast ending at 9am on Sunday, it was a decent stay for the price. I would stay again if traveling through. Everything else was good. The staff was friendly and helpful.

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Helpful?
1Thank AnthonyLaneRawlings
COVE_BESTWESTERN, Front Office Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you for completing this review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN Inn & Suites

Address: 321 Constitution Dr, Copperas Cove, TX 76522-2580
Region: United States > Texas > Copperas Cove
Price Range: $83 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Inn & Suites 2.5*
Number of rooms: 60
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Also Known As:
Best Western Copperas Cove
Copperas Cove Best Western
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Questions & Answers

Questions? Get answers from BEST WESTERN Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“118 is very accesible to the carpark.”
 of 5 bubbles 885jackg, 4 Dec 2016 | Read review
“Rooms are quiet large for single queen beds for couples.”
 of 5 bubbles brendapacheco147, 19 Jul 2016 | Read review
“Rooms on the ground floor are easier.”
 of 5 bubbles risingwolf1, 25 Apr 2016 | Read review
“There is no elevator, so if you have a problem with stairs ask for a 1st floor room.”
 of 5 bubbles RoadRashTX, 24 Oct 2014 | Read review
“I liked the room close to the side entry.”
 of 5 bubbles joej419, 19 Sep 2014 | Read review
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