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Would have been nice to know renovations were taking place. We checked in around 2:30 in second floor room. Loud hamamering and sawing and pounding just above us on third floor. Elevators out of order. Room has been partially renovated. Smelled like pain. Half-assed job...More
Thank Kathy W
Response from IHGService, Guest Relations Manager at Holiday Inn Express ColumbusResponded 3 weeks ago
Hello Kathy W!
Thank you for choosing to stay with us and taking the time to write us a review. It's good to know that our location worked well for your itinerary in the area and you find our beds comfortable. I'm very sorry to...More
IHG Member, so Holiday Inn is our go to hotel and we've stayed here before. When we arrived it was obvious renovations were going on and when the front counter staff finally came out he said as much - "long overdue". We made our reservations...More
Response from JMooreCHA, General Manager at Holiday Inn Express ColumbusResponded 21 June 2017
We sincerely apologize for your inconvenience during your stay at our hotel. As you noted, we are currently going through renovations and it has been a slow process. We look forward to being able to offer our guests a transformed hotel soon. We greatly appreciate...More
Judging from the other reviews I got lucky with my room. My room had recently been remodeled and was clean but did have a slight musty odor which explains why the thermostat was turned down so low. I liked my room but it was very...More
Thank Tim G
Response from JMooreCHA, General Manager at Holiday Inn Express ColumbusResponded 31 March 2017
Dear valued guest,
Thank you for taking the time to tell us about your experience. I'm glad to see that your room was clean and comfortable. The breakfast area is still in transition and will have about double its current seating when complete. Rooms are...More
We are platinum elite members and this has to be the worst HIE we have stayed in. The first room they put us in had a water leak hole above the shower. When we called for maintenance the girl acted surprised it was in that...More
Response from JMooreCHA, General Manager at Holiday Inn Express ColumbusResponded 27 March 2017
Dear valued guest,
Thank you for taking the time to tell us about your experience. Our goal is to make sure that every stay is a great one and I am very sorry to see that we obviously failed here. The renovation process is coming...More
Very convenient right next to the hospital. For $150.00 a night this Holiday Inn was pretty run down and dirty. The breakfast was one of the worst ones we had while traveling and ended up eating elsewhere. The chairs in the dining area were cloth,...More
Response from JMooreCHA, General Manager at Holiday Inn Express ColumbusResponded 21 December 2016
I am very sorry to see that your experience with us was not what you expected. It is our goal to make every stay great and obviously we dropped the ball here. We are in the process of going through a full renovation which includes...More
USD 95 - USD 149 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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