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I had such a pleasant stay at this hotel. I was there during an extremely busy time but had made my reservation a month prior. I had to unexpectedly stay an extra night and the rooms were completely booked. The manager kept me updated about...More
Great motel just south of Dallas Texas. A newer property pet friendly and close to all Dallas attractions. Nice clean quiet room, The staff was very attentive and friendly, a nice alternative to staying in crowded Dallas. A short 15 drive to downtown Dallas.
Thank Greg G
Response from MSM689, Manager at Holiday Inn Express Hotel & Suites Cedar HillResponded 18 May 2017
Don't You just love us! Our promise is to Create a Great Hotel that Guest Love. It seems that we kept that promise to you. We thank you for giving us the opportunity to be at your service
Check-in was incredibly slow. Later discovered the door to the room didn't lock from the outside. Reported the issue to the hotel manger. Three hours later the problem was still not resolved and the manager and maintenance had left for the day. Night manager moved...More
Thank L R
Response from MSM689, Manager at Holiday Inn Express Hotel & Suites Cedar HillResponded 21 June 2017
We're sorry that you didn't enjoyed your stay with us. In response to your comments I was actually glad that our staff took this situation very seriously and upgraded you to a king suites and you were moved to a new room immediately once the...More
I am a frequent traveler and this was the worst experience I have ever had with any hotel chain. Mark, the general manager should not be a manager in the hospitality industry. I have never been treated so poorly and satisfaction is not a guarantee...More
3 Thank jsmcgold
Response from MSM689, Manager at Holiday Inn Express Hotel & Suites Cedar HillResponded 28 April 2017
Thank you for sharing your experience with us. This is not the norm at our hotel from most of our guests. We take any matter pertaining to our guest very seriously. Your comment is under investigation.
Very nice hotel. Excellent housekeepers, great breakfast, nice furnishings. Very impressed. They want me to say more, so I'll add that our heating/ac stopped working just before we checked out. Reported to manager who jumped right on it. Can't ask for more than that! :)More
Response from MSM689, Manager at Holiday Inn Express Hotel & Suites Cedar HillResponded 10 January 2017
We sincerely appreciate your business and you, taking the time to share your honest feedback regarding your most recent stay with us on TripAdvisor. Thank you for giving us the opportunity to serve you. We were delighted to have you and we look forward seeing...More
USD 95 - USD 171 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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