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Hotel is nice and clean. Staff was friendly and helpful. The hotel is close to the highway. At night the traffic dies down and it is quite. Early in the morning around 5:30 or 6:00 the traffic picks up. If you are a light sleeper...More
Response from HIE-Carthage, Front Office Manager at Holiday Inn Express & Suites CarthageResponded 3 November 2017
Thank you so much for the great review. Unfortunately, the highway can be a little noisy, but we're glad to hear that it didn't interrupt your stay too much. Please let us know when you're in town again and we'll be proud to have...More
During out stay Carthage experienced severe storms with high winds (tornado alarms in and around Carthage). Hotel windows were heaving in and out, water was blown under doors....it was very scary. Hotel staff did everything possible to keep us safe and as comfortable as possible....More
Response from Debra H, Guest Relations Manager at Holiday Inn Express & Suites CarthageResponded 7 May 2017
Thank you so much for the five star review, we realize that you were in a very uncomfortable situation with the severe storms. We do hope that you can come visit us again, without the storms.
Hotel over all is clean stayed here several times when I'm working in the area, front desk staff very friendly and helpful. My issue is that I got a room for two nights when I returned to the hotel the next day I had an...More
2 Thank A TripAdvisor Member
Response from HIE-Carthage, Front Office Manager at Holiday Inn Express & Suites CarthageResponded 10 October 2017
Thank you for reviewing our hotel. We are very sorry that we were unable to retrieve your missing item. Our housekeepers follow a strict policy of bringing any items found to the front desk for processing. Unfortunately, nothing was found. We are proud to know...More
Booked 2 rooms for our family due to a funeral. We ended up getting upgraded to suites which were very spacious and helped with everyone getting dressed. Breakfast being included is always nice too. I will stay here anytime I need to stay in this...More
Thank David D
Response from HIE-Carthage, Front Office Manager at Holiday Inn Express & Suites CarthageResponded 9 September 2017
We are proud to hear that you enjoyed your stay with us and we hope to see you again!
Yes I believe so; I have seen guests in the hotel walking their dogs outside. There may be weight/breed restrictions--sorry not sure about that. The staff is super hospitable and go out of their way to help if you need... More
Yes I believe so; I have seen guests in the hotel walking their dogs outside. There may be weight/breed restrictions--sorry not sure about that. The staff is super hospitable and go out of their way to help if you need anything esp. Mr. Patel. I appreciate them so much I don't see myself staying anywhere else when I am in town. BTW, I feel there is significant upcharge at convenience stores nearby so do yourself a favor and make the trip to Wal-Mart or the grocery store.
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"Ask for a room above the first floor towards the back of the hotel away from the highway."