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BEST WESTERN PLUS Burleson Inn & Suites

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BEST WESTERN PLUS Burleson Inn & Suites
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226 Reviews from our TripAdvisor Community

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Showing 224: English reviews
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Fort Worth, Texas
Reviewed yesterday NEW

Horrible experience a waste money went to swim and hot tub neither worked after I was told they did. When I voiced my opinion about it i was ignored. I would not recommend this hotel to anyone. Unprofessional.

Review collected in partnership with Best Western
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Helpful?
Thank Latonya H
United States
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

All of the staff are fantastic and helpful. This property is very updated and nicely decorated. The breakfast is super. Nicely located off I-35 and near gas stations and restaurants. Do not hesitate to stay here!!!

Review collected in partnership with Best Western
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Thank Leonard S
About Hotel's Favourite Review
Oklahoma City, Oklahoma
Reviewed 1 week ago

We were on our way to San Antonio & just staying the night on our way. Checked in @ 9pm. Nice clean hotel with 3 floors. We stayed on the 3rd floor. Got in the hot tub for a little while. Nice indoor pool. Would stay here again. Great value & amenities.

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Thank K9SONTHELOOSE
Burleson, Texas
Reviewed 3 weeks ago

Last year I wrote a review indicating that the property needed a good cleaning, that there seemed to be a lack of will on Management to make sure things were clean. Prime example was the elevator wall, It was filthy with some kind of substance on it. This year we decided to give it another chance, and were pleasantly surprised....

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Thank quartzster2016
Oklahoma City, United States
Reviewed 3 weeks ago

I loved everything during my stay , except the lady's attitude in the breakfast area, was very rude when ask for help with plates or anything being asked in the breakfast area, other than that I would really recommend this hotel really nice area and close to main stores.

Review collected in partnership with Best Western
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Thank B2665BAmariar
Best Western H, Manager at BEST WESTERN PLUS Burleson Inn & Suites, responded to this review

Dear Guest, I'd like to thank you for taking the time out to let us know about your recent experience at our hotel. By doing that you are helping us deliver superior experience for you and other guests in the future. I'd like to apologize on behalf of our breakfast attendant for being rude while serving you. We take are...

Austin
Reviewed 4 weeks ago

Weird to get to. No security- felt a little unsafe. Terrible breakfast. When majority of guests were trying to eat they take it away. No one at front desk. Must wait 3-5 minutes for service. Staff is not warm and welcoming.

Review collected in partnership with Best Western
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Helpful?
Thank Kelly M F
Best Western H, Manager at BEST WESTERN PLUS Burleson Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future....

Reviewed 4 February 2017

Everything clean, awesome suites but showers hasn't hot water, just warm. Probably cold weather affect the water heater. Breakfast was good. In general, pretty good for the price. The only bad thing is no late check out service available.

Review collected in partnership with Best Western
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Helpful?
Thank CreamyWheat
Best Western H, Manager at BEST WESTERN PLUS Burleson Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Corpus Christi, Texas
Reviewed 19 January 2017

There was no cable, internet or phone. Room reeked with cigarette smoke. Staff said it wasn't there fault. I asked to be compensated but was told the manager wouldnt give any discount. I would not stay here again.

Review collected in partnership with Best Western
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Helpful?
Thank Veronica C
Best Western H, Manager at BEST WESTERN PLUS Burleson Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future....

Reviewed 5 January 2017 via mobile

My husband, 2toddlers, and I stayed here during Christmas. Awesome staff was able to get us checked in a little early for naps. Large breakfast selection, all day coffee in breakfast area, and very clean rooms are just a few reasons why we will stay here again.

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1Thank 99kaliko
Best Western H, Manager at BEST WESTERN PLUS Burleson Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Crawford, Texas
Reviewed 8 December 2016

I stayed here recently with my crew and we were all happy with the place. It was clean and comfortable and the workers all were nice and helpful. We will choose this hotel to stay in again if we work up in that area again.

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Helpful?
Thank dbculp
Best Western H, Manager at BEST WESTERN PLUS Burleson Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Multilingual Staff
  • Conference Facilities

Additional Information about BEST WESTERN PLUS Burleson Inn & Suites

Address: 516 Memorial Plaza, Burleson, TX 76028-4910
Region: United States > Texas > Burleson
Price Range: $92 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Burleson Inn & Suites 2.5*
Number of rooms: 71
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Also Known As:
Burleson Best Western
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Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Burleson Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the top floor”
 of 5 bubbles stuartm787, 28 Oct 2016 | Read review
“Extremely busy during summer season. Lots of wet children everywhere!”
 of 5 bubbles RWinLA, 25 Jun 2016 | Read review
“Loved the Miranda's Mexican in walking distance, also plentiful vending available at this hotel.”
 of 5 bubbles ChicRoadTripper, 22 Jun 2016 | Read review
“Call early if you need a handicapped room.”
 of 5 bubbles 163MaryM163, 25 May 2015 | Read review
“Dont book this hotel..”
 of 5 bubbles simplychicm, 19 May 2015 | Read review
5 of 5