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Brownwood Express Inn & Suites

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Traveller (9)
Room & Suite (21)
Dining (2)
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Overview
  • Excellent45%
  • Very good30%
  • Average9%
  • Poor10%
  • Terrible6%
Travellers talk about
“front desk”(19 reviews)
“yogurt”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Reviews (113)
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48
35
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7
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48
35
11
12
7
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All reviewsfront deskbiscuits and gravyyogurthi expressfridge and microwavenice hoteltop floornice staffseveral yearsbooked this hotelcustomer service ischecking inwe've stayedpillowscafeteriakeurigroomy
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11 - 15 of 113 reviews
Reviewed 21 February 2017

I've stayed at this Holiday Inn Express multiple times to visit my son at Howard Payne University. The staff is always friendly and accommodating. I've asked for extra blankets, extra pillows a replacement light bulb for the bathroom, a toothbrush and have never had a...More

Thank tmoyers
Response from Brownwood-HIE-Staff, General Manager at Brownwood Express Inn & SuitesResponded 23 February 2017

Thank you very much for such a wonderful review! I am happy to hear that we have been consistently able to make your stay a good one! Looking forward to seeing you again, Kelly H GM

Reviewed 19 December 2016 via mobile

Dec 17 2016, my husband and i came put to texas for a memorial service of a dear driend of our who had passed. We stayed at this holiday inn, in Brownwood. Not expecting much at all. However the bed was superbly comfortable, and the...More

Thank marcandmarcela
Response from Brownwood-HIE-Staff, General Manager at Brownwood Express Inn & SuitesResponded 20 December 2016

We are honored that you took the time to write a review. Thank you for being our guest, we are glad you enjoyed the bed, which meant you had a good night's rest. Thank you for your compliments and we hope to see you again...More

Reviewed 26 November 2016 via mobile

We were just passing through for the Thanksgiving holiday. But the room was clean and comfortable, the staff was polite and helpful, and the coffee and breakfast was hot and delightful. Also, it's located within walking distance to Underwood's Cafeteria. Bonus!! I'd stay here again...More

Thank Paula J
Response from Brownwood-HIE-Staff, General Manager at Brownwood Express Inn & SuitesResponded 29 November 2016

We are so glad you chose to stay with us for the Thanksgiving Holiday, and very pleased you enjoyed your stay. Thank you for being our guest, thank you for taking the time to write a review. We hope to see you again soon. Safe...More

Reviewed 19 November 2016 via mobile

Visited family that stayed here when this hotel first opened so we thought we'd try it. Front desk was extremely friendly and seems to address each guests individual needs. Beds weren't as comfy as most Holiday Inn that I slept in. Perhaps mattresses need to...More

1  Thank willylove2travel
Response from Brownwood-HIE-Staff, General Manager at Brownwood Express Inn & SuitesResponded 21 November 2016

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments...More

Reviewed 4 November 2016

Stayed here on road trip home. It was clean, quiet and friendly staff. Top floor toward back is most quiet. The breakfast was typical of free breakfasts at hotels, and the coffee was not as strong as I prefer, but that was the only complaint.

Thank lilela
Response from Brownwood-HIE-Staff, General Manager at Brownwood Express Inn & SuitesResponded 4 November 2016

Thank you very much for taking the time to write a review regarding your recent stay. I am so glad that you enjoyed your stay, and hope that you will come and stay with us again. Safe travels, Shannon F. General Manager

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Concierge
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
USD 107 - USD 140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 107 - USD 140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (9)
Room & Suite (21)
Dining (2)
Pool & Beach (2)
Questions & Answers
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Room Tips
"make sure you room does not have a door to the adjacent room"
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"Top floor at the back of the hotel"
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"3rd floor would be quieter!"
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"Top floor at back"
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