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Holiday Inn Express Brownwood

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Holiday Inn Express Brownwood
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102 Reviews from our TripAdvisor Community

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Showing 102: English reviews
New York City, New York
Reviewed 19 December 2016 via mobile

Dec 17 2016, my husband and i came put to texas for a memorial service of a dear driend of our who had passed. We stayed at this holiday inn, in Brownwood. Not expecting much at all. However the bed was superbly comfortable, and the sheets were real fine quality! We had our own kitchenette, and a very clean bathroom....

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Helpful?
Thank marcandmarcela
Brownwood-HIE-Staff, General Manager at Holiday Inn Express Brownwood, responded to this review

We are honored that you took the time to write a review. Thank you for being our guest, we are glad you enjoyed the bed, which meant you had a good night's rest. Thank you for your compliments and we hope to see you again soon. Shannon F. General Manager

Cedar Park, United States
Reviewed 26 November 2016 via mobile

We were just passing through for the Thanksgiving holiday. But the room was clean and comfortable, the staff was polite and helpful, and the coffee and breakfast was hot and delightful. Also, it's located within walking distance to Underwood's Cafeteria. Bonus!! I'd stay here again in a heartbeat.

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Helpful?
Thank Paula J
Brownwood-HIE-Staff, General Manager at Holiday Inn Express Brownwood, responded to this review

We are so glad you chose to stay with us for the Thanksgiving Holiday, and very pleased you enjoyed your stay. Thank you for being our guest, thank you for taking the time to write a review. We hope to see you again soon. Safe travels, Shannon F. General Manager

Reviewed 19 November 2016 via mobile

Visited family that stayed here when this hotel first opened so we thought we'd try it. Front desk was extremely friendly and seems to address each guests individual needs. Beds weren't as comfy as most Holiday Inn that I slept in. Perhaps mattresses need to be flipped. I kept feeling like I was getting bit by something(fleas maybe??). Woke up...

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Helpful?
1Thank willylove2travel
Brownwood-HIE-Staff, General Manager at Holiday Inn Express Brownwood, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Shannon F. General Manager

kerrville
Reviewed 4 November 2016

Stayed here on road trip home. It was clean, quiet and friendly staff. Top floor toward back is most quiet. The breakfast was typical of free breakfasts at hotels, and the coffee was not as strong as I prefer, but that was the only complaint.

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Helpful?
Thank lilela
Brownwood-HIE-Staff, General Manager at Holiday Inn Express Brownwood, responded to this review

Thank you very much for taking the time to write a review regarding your recent stay. I am so glad that you enjoyed your stay, and hope that you will come and stay with us again. Safe travels, Shannon F. General Manager

Katy, Texas
Reviewed 9 October 2016 via mobile

Quick check in, even with room change from 1 king to 2 beds. Comfortable bed. Quiet room and area. Keurig in room! Good size room. Breakfast is basic and okay. But the lady in charge made me scrambled eggs when I noticed a sign for them. I'd stay here again.

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Helpful?
Thank jaschul1
Brownwood-HIE-Staff, General Manager at Holiday Inn Express Brownwood, responded to this review

Thank you so much for taking the time to write a review. I am so glad the breakfast host was able to get some scrambled eggs for you. We are glad you chose us to be your home away from home, and hope to see you again soon. Sage Travels, Shannon F. General Manager

California City, California
Reviewed 23 July 2016 via mobile

Everything good about this place. Had microwave, fridge. Shower was nice, towels. Bed was comfortable, pillows great & covers nice. Breakfast was good. I can't say anything negative about this place. I will stay again when my travels take me n/ that area.

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Helpful?
Thank ElizabethCCC
Brownwood-HIE-Staff, General Manager at Holiday Inn Express Brownwood, responded to this review

Thank you for taking the time to write a review, but most importantly, thank you for being our guest! We are pleased to hear you enjoyed your stay, and look forward to your return. Safe Travels, Shannon F.

Amarillo, Texas
Reviewed 26 June 2016

I have stayed in many Holiday Inn facilities. This was by far the best, nicest, cleanest, with the most friendly helpful employees I have ever been in. Management should be proud. Nice small town feel. Hotel very clean. Room very spacious,very clean, king bed. Nice sitting area. Breakfast fine, very friendly lady overseeing it. Good coffee. Couldn't ask for a...

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Helpful?
Thank Jawbreaker5
Alexandria, Virginia
Reviewed 21 June 2016

My room was clean and somewhat spacious. The bed was very comfortable, with a choice of soft or firm pillows. The motel was easy to find--on a main road-- and within walking distance to several restaurants. There is plentiful parking. I recommend that visitors book in advance to lock in an acceptable (good?) price as last minute bookings can be...

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Helpful?
Thank ricschwartz
Brownwood-HIE-Staff, General Manager at Holiday Inn Express Brownwood, responded to this review

Thank you for your review. We appreciate having you as our guest, and hope to see you again. Safe Travels, Shannon,F.

Reviewed 10 April 2016 via mobile

This holiday inn at Brownwood, TX was about an average hotel. When driving up to the hotel front parking lot, the area was clean. Check in process speed was ok. Front desk representative had a problem finding my reservation because she was searching through what looked like a rolodex. After the check in process, I went to my room. I...

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Helpful?
Thank Steveh1993
Brownwood-HIE-Staff, Director of Sales at Holiday Inn Express Brownwood, responded to this review

Wow! What a review! Thank you so much for taking the time to give such thorough feedback on the Brownwood Holiday Inn Express! We are happy to hear that you enjoyed your stay overall. We do apologize for the few issues you encountered and we hope you will give us another chance. Thank you for being our guest and we...

Mansfield, Texas
Reviewed 7 April 2016

My wife and I had stood by her mothers bedside and watched her take her last breath that evening. We needed to stay in town in order to finalize paperwork with the funeral home the following morning. We stopped by to book a room at 0230 AM and were told that they has already given their allotted quota of bereavement...

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Helpful?
1Thank Jim M
Brownwood-HIE-Staff, Director of Sales at Holiday Inn Express Brownwood, responded to this review

We are so, so sorry for your loss. We can only imagine how difficult that must have been for you both. We also want to apologize for the rate issue that you encountered upon arrival. Unfortunately, when we do meet our limit for discount rates, there isn't much that we can do. We are terribly sorry for this inconvenience and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites - Brownwood Proudly introduces our newly renovated Hotel. Renovations include new carpeting throughout all public areas and guest rooms, new mattresses and furniture as well as a refreshed breakfast area and fitness center improvements. We provide all the amenities and technology of a full service hotel at a 'Stay Smart' price. We are conveniently located in the heart of Texas. The hotel includes a Business Center (24 hours free internet service) and Conference room. Our luxurious guest rooms are equipped with free high speed internet access. Guests will enjoy a deluxe, 'Stay Smart' complimentary breakfast bar, and free parking. All of our rooms have interior entrances, well lit work areas, Micro-Fridge, in-room coffee service and 27' TVs with over 120 digital cable channels including movie channels. In addition, we have a fully equipped fitness center and an outdoor swimming pool. ... more   less 

Additional Information about Holiday Inn Express Brownwood

Address: 504 West Commerce St., Brownwood, TX 76801
Region: United States > Texas > Brownwood
Price Range: $128 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Brownwood 2.5*
Number of rooms: 58
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Also Known As:
Holiday Inn Express Brownwood Hotel Brownwood
Holiday Inn Brownwood
Brownwood Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Brownwood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor at back”
 of 5 bubbles lilela, 3 Nov 2016 | Read review
“Room 308 in middle of bldg. Overlooks parking lot. Extremely quiet.”
 of 5 bubbles Jawbreaker5, 25 Jun 2016 | Read review
“Ask for a room at the back of the hotel.”
 of 5 bubbles singingaccordionist, 4 Apr 2016 | Read review
“Choose a room not on the street side. Traffic noise is very loud.”
 of 5 bubbles Rrhinds, 21 Dec 2015 | Read review
“Again, always check your room before unloading luggage.”
 of 5 bubbles 124percym, 9 Aug 2015 | Read review
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