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BEST WESTERN Caprock Inn

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99 Reviews from our TripAdvisor Community

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Showing 98: English reviews
Houston, Texas
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

I stayed here recently while passing through Texas. It was clean and the front desk staff was very friendly and accommodating. I was traveling alone and asked for a room near the front, not that it looked unsafe or anything, but I think they had some rooms that are separate from the main office and located far in the back.... More 

Helpful?
Thank Nicole H
Nisha P, Manager at BEST WESTERN Caprock Inn, responded to this review

Thank you so much for your kind words, it truly means a lot to us. We will be so happy for your next visit and your stay with us on your trips through our town. Our hotel is a wonderful little country place and we truly work hard to make sure our guests are comfortable and that their fur babies... More 

Colorado
Level Contributor
3 reviews
3 hotel reviews
Reviewed 1 week ago NEW

We stayed at the Best Western Brownfield during our vacation travels through Texas. This was a nice place, very clean and pet friendly "For a small fee" We asked for an accessible room for my wife. Room was ground level and had walk in shower. Would stay here again.

Review collected in partnership with Best Western

Helpful?
Thank darrellkatie
Nisha P, Manager at BEST WESTERN Caprock Inn, responded to this review

Thank you for your kind words, it truly means a lot to us. Our hotel does the very best to accommodate all our guests needs and we love all fur babies. Hoping you choose us again on your travels through this area. Sincerely, Melba Smith More 

El Paso, Spain
1 review
Reviewed 1 week ago

Excellent good service I would love to stay again good breakfast everything's clean you a stand for Stuff I give it to you right away I give you an answer right away you need help with restaurant stuff like that you ask them they will help you thank you very much especially the girls downstairs the bear help

Review collected in partnership with Best Western

Helpful?
Thank rafaelgL1304CF
Nisha P, Front Office Manager at BEST WESTERN Caprock Inn, responded to this review

It was our pleasure looking after you and we look forward to seeing you again. More 

Georgetown, TX, United States
1 review
Reviewed 3 weeks ago

Rooms were very clean, staff is friendly and very accommodating should problems occur, lighting was poor as I could have used at least one overhead light but I do enjoy lamplight; lighting poor over the table which would substitute for a desk; furniture was standard but worked, but price was alright.

Review collected in partnership with Best Western

Helpful?
Thank Mario M
Nisha P, Manager at BEST WESTERN Caprock Inn, responded to this review

Thank you for responding to your stay. We truly apprecitate your feedback as this will help us to use this to this to try and fix any thing that wasn't liked. We hope that you will visit and stay with us again on your travels. Sincerely, Nisha Patel More 

Lebanon, Tennessee
1 review
Reviewed 4 weeks ago

The hotel staff was friendly. The room was plain but clean. The breakfast was good. My only gripe was no hot water in the shower. The decision to stay here was based upon a place to stay which accepted our pets. The area that the hotel is located is not the best. Food options available nearby. Next to a Pizza... More 

Review collected in partnership with Best Western

Helpful?
Thank wworsham
Nisha P, Manager at BEST WESTERN Caprock Inn, responded to this review

We sincerely apologize for this inconvenience. The hot water heater had gone out and this created the situation. We extend our deepest apologies to you, our guest for having this problem with your stay here. Thank You Nisha Patel More 

A TripAdvisor Member
Reviewed 4 weeks ago via mobile

Rooms were clean and well equipped. This room had everything we need for a great night's stay, including a large refrigerator and microwave. We woke up late but was able to get a fabulous grab and go breakfast. We would stay again and highly recommend to others.

Helpful?
Thank A TripAdvisor Member
Nisha P, Front desk at BEST WESTERN Caprock Inn, responded to this review

Thank you for choosing us as your place of stay. It was our pleasure looking after you and hope to see you again soon. More 

Gaffney, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 weeks ago

The beds were comfortable but you couldn't surf on the TV, you could only change the channels by numbers. The breakfast was good but there were only 4 tables in the breakfast area so if you get there with many other people be ready to stand or take your breakfast back to your room. Taking it back to the room... More 

Review collected in partnership with Best Western

Helpful?
Thank mathis139
Nisha P, General Manager at BEST WESTERN Caprock Inn, responded to this review

We are sorry to hear that we did not meet your expectations. Your feed back is very important to us. We will continue to improve our property so that we meet your expectations in the future. Hope to see you again. More 

Alamogordo, NM, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 October 2016

All employees were efficient, friendly, cheerful, and helpful. The breakfast was excellent! Internet availability and connectivity was quick and easy. "West Texas friendly" and "West Texas hospitality" describe this hotel/stay very well.

Review collected in partnership with Best Western

Helpful?
Thank David O
Nisha P, General Manager at BEST WESTERN Caprock Inn, responded to this review

Thank you for all your kind words. We are very glade to here that you enjoyed your stay here. Our guest satisfaction is very important to us. We hope to see you soon! More 

Pleasanton, Texas
1 review
Reviewed 19 October 2016

It is a very nice motel. It is in a small town. We had a very nice stay and right where we needed to be. It wasn't too busy. I felt very safe there. It is close to a big town so you can come and go to things you need. I grew up in this town and I looked... More 

Review collected in partnership with Best Western

Helpful?
Thank traveler9105
Nisha P, Front Office Manager at BEST WESTERN Caprock Inn, responded to this review

We appreciate your business and wish to thank you choosing us . Look forward to seeing you again. More 

Level Contributor
4 reviews
4 hotel reviews
Reviewed 18 October 2016

This hotel is friendly and clean and comfortable and very nice for the price. I would recommend this to anyone that was in the area to stay here. The Wi-Fi works great and we searched about the cities around us and learned some history. the staff is very friendly and very helpful.

Review collected in partnership with Best Western

Helpful?
Thank 111sharrong
Nisha P, Front Office Manager at BEST WESTERN Caprock Inn, responded to this review

Thank you staying with us it was our pleasure looking after you and the family. Hope to see you again soon. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Free Parking

Additional Information about BEST WESTERN Caprock Inn

Address: 321 Lubbock Road, Brownfield, TX 79316-3651
Region: United States > Texas > Brownfield
Price Range: $109 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Caprock Inn 2.5*
Number of rooms: 50
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Also Known As:
Best Western Brownfield
Brownfield Best Western
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Questions & Answers

Questions? Get answers from BEST WESTERN Caprock Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“See review”
 of 5 bubbles 19rexm, 22 Jul 2016 | Read review
“Request a room in the main building”
 of 5 bubbles gypsyann, 1 Dec 2015 | Read review
“I prefer a downstairs room, which I was able to obtain.”
 of 5 bubbles BobShelton, 12 Jul 2015 | Read review
“Extremely unpleasant owner.”
 of 5 bubbles 85barbaral, 6 Feb 2015 | Read review
“Keep driving”
 of 5 bubbles 493bakergirl, 22 Sep 2014 | Read review
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