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Palace Inn Brenham

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Traveller (6)
Room & Suite (18)
Pool & Beach (3)
Overview
  • Excellent34%
  • Very good31%
  • Average13%
  • Poor12%
  • Terrible10%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2 Star Hotel
All hotel details
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (66)
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11 - 15 of 66 reviews
Reviewed 20 July 2016

The hotel was not kept up to the typical Holiday Inn standards. The breakfast was often only warm, and we never had a hot cup of coffee the entire week. Staff was friendly, but it was not the typical atmosphere you get at a Holiday...More

Thank Michelle B
Response from Alpesh P, General Manager at Palace Inn BrenhamResponded 24 July 2016

Michelle B, Thank you for your feedback. We regret to read that you feel we have fallen short of your expectations. Please accept our sincere apologies. I hope you will allow us the opportunity to serve your future lodging needs, as we would like the...More

Reviewed 27 April 2016 via mobile

I stayed at this hotel for one night for business. I checked in late night and left the following morning for a early meeting. After the meeting, I returned to the hotel around 9am to take a power nap before getting on the road. To...More

1  Thank LuraDee
Response from Alpesh P, General Manager at Palace Inn BrenhamResponded 11 May 2016

Please allow me this opportunity to apologize for the inconveniences you experienced during your stay. You willingness to share your thoughts are appreciated. We are happy you enjoyed our breakfast and we hope you consider staying again as our guest as it is important to...More

Reviewed 9 February 2016

Great hotel for a work related stay. It was slightly different than what I am used to as there were two buildings. I happened to stay in the second building that did not have a reception desk just key cards to enter the property. The...More

Thank Jeff C
Reviewed 1 February 2016

THIS WAS THE WORST HOLIDAY INN EVER. .We had a death in our family and some of us stayed here ,the rooms need to be up graded, phone did not work in my sisters room , rooms are way over priced was told one price...More

Thank bosslinsey
Response from IHGService, Guest Relations Manager at Palace Inn BrenhamResponded 16 February 2016

Dear bosslinsey, Thank you for leaving us a feedback. Everything we do is aimed at providing our guests with excellent service and comfortable accommodations, however, we regret to read that in this case you feel we have fallen short of your expectations. We take comments...More

Reviewed 14 January 2016

The door frame and doors to the room and the bathroom were badly chipped. One of the rollers on the desk chair was off and I nearly fell when I sat down. And, again, the pillows were too large too suit me. I guess I'll...More

Thank KarSan7
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Tennis Court
Details
Price range
USD 86 - USD 140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
USD 86 - USD 140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Add Photo Photos
Traveller (6)
Room & Suite (18)
Pool & Beach (3)
Dining (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Regina P
15 May 2017|
Answer
Response from samfO7021PR |
I stayed here before and had no problems. They allow small dogs with a fee, but I don't know if that has changed or not. No cats I think.
0
Votes
Room Tips
"Choose a different place altogether."
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"Request an interior room up front and NOT in the back part of the building."
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"Ask for interior rooms."
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"I was in #106, first floor end of the inside hallway, near an exit. It was quiet and easy in and out."
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