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Service was unacceptable at check in. No one was at the desk. I waited several minutes finally resorting to a phone call to the hotel. We are Priority Club Rewards members; however, the clerk was unable to find any record and gave me trouble at...More
Response from Angie W, Manager at Spring City InnResponded 19 August 2015
Thank you for your candid review. We apologize that your recent stay did not meet your expectations. We appreciate your comments and will share them with our team so that we can continue to improve our services. I see that you have an...More
I stayed here on my return trip home. I've grown accustomed to the cleanliness and friendliness of Holiday Inn Express hotels. This location just didn't meet my expectations. The room looked dirty, not a housekeeping issue though. It was time for new carpeting and linens....More
Thank Jeffrey H
Response from Angie W, Manager at Spring City InnResponded 13 August 2015
Dear Jeffrey H,
My apologies that our hotel did not meet your expectations of the Holiday Inn Express brand. We are presently beginning the process for a long-awaited property improvement plan, and look forward to welcoming you back in an effort to provide the level...More
I traveled to the area for work in April. I woke up in the middle of the night with bites and painful itching. The next day my arm and stomach swelled up was extremely painful. Ended up in Er with allergic reaction to Bed bugs....More
Thank Lainey Z
Response from Angie W, Manager at Spring City InnResponded 7 August 2015
Dear Lainey Z,
I received your email on 08/04/15, and I'm sorry no one has responded to past emails. I assure you that I am in the process of resolving this situation as you read this. Again, I apologize for the unfortunate circumstances of your...More
The Night Shift and Day Shift are great. Asked if I needed anything. But the room was a bit unattended. They need to vacuum the floors in the room I stayed in. The bed was hard as a rock. The room is outdated and the...More
Thank Ann M
Response from Angie W, Manager at Spring City InnResponded 19 July 2015
Dear Ann M,
Thank you for bringing this to your our attention. We apologize for the inconveniences you faced during your stay, as we strive for higher standards. Your feedback is welcomed, and will be shared with all team members to make them aware of...More
After my fiasco with the motel across the street we checked in to this hotel. This is a nice place. Not a single problem. In fact this hotel is so awesome I left my Nikon digital slr with lens in the room. The hotel called...More
There are several restaurants in the nearby area. We have several nice Mexican food places (Carlos, Casa Blanca, and Alberto's), a great steak place (KC Steakhouse), and a little diner that serves absolutely everything... More
There are several restaurants in the nearby area. We have several nice Mexican food places (Carlos, Casa Blanca, and Alberto's), a great steak place (KC Steakhouse), and a little diner that serves absolutely everything (Texas Cajun Restaurant). All restaurants listed are within one mile of the hotel.
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"Rooms on south side were quieter being away from the Interstate. Higher floors gives you a more scenic view..."