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Holiday Inn & Suites Waco Northwest

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Holiday Inn & Suites Waco Northwest
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179 Reviews from our TripAdvisor Community

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Showing 177: English reviews
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Reviewed 3 days ago NEWvia mobile

Staff was friendly and helpful. I stayed in the 4th floor room 440 and I couldn't hear the noise from the road. The room had a refrigerator and microwave. The bathrooms are small and the restaurant isn"t that good but it was nice to be able to get room service. The wifi was over loaded and quite slow. They have...

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Helpful?
Thank Conniemama
Harlingen, Texas
Reviewed 1 week ago

Over the phone, staff member was very unhelpful. The place was full when I was there, and that may have been the reason the front desk staff looked harried and failed to greet me. Room was clean, but several maintenance issues existed that never got fixed - even though I reported them on the first day of a three-day stay....

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Thank Deborah G
Tyler, Texas
Reviewed 17 February 2017

The guest service at this hotel is amazing! My school district brought 4 teachers and 62 students for a Skills USA competition! Nicholi went out of his way to accommodate us in our needs! I saw other managers walking the hallways at night, which helped us keep a better eye on so many students! The breakfast is amazing, and the...

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Thank traveler09092017
Dallas, Texas
Reviewed 27 January 2017

A nice hotel right off of I-35. But the area it is in is not the best part of Waco... Not much to do in that area besides get fast food. But Heightmillers (the original one by this hotel) has GREAT food and it is right under the bridge from the hotel. There are always people walking around this area...

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Thank ej254542
Mineral Wells, Texas
Reviewed 8 January 2017

Nice Hotel, Nice Staff. This Hotel is not CLC friendly have to have a contract never heard of that before. The same Holiday Inn's elsewhere give breakfast coupons this one give discount coupons. The bar is great always have a nice time in there.

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Thank Michael L
Newnan, Georgia, USA
Reviewed 5 January 2017

The hotel is convenient to the interstate and easy to get to. Beautiful facility -- the desk staff was friendly and welcoming and our room was clean and comfortable. We arrived late, so I really appreciated how well-lit the grounds are (traveling just with my mother). Especially enjoyed having the Keurig in the room for fresh morning coffee. I had...

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Thank Darlene H
Reviewed 11 December 2016 via mobile

Tina the bar tender was awesome! Great stay, good food! The room was quiet and clean. The bedding was soft and I got a decent nights sleep. Hotel staff was accommodating and I was able to check in 2 hours earlier than the scheduled check in time.

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Helpful?
Thank Jeanne C
Rashmi P, Front Office Manager at Holiday Inn & Suites Waco Northwest, responded to this review

Howdy Jeanne C, Thank you taking to time to share your 5 star review of your experience with our hotel. We are extremely pleased to hear that one of our team members made a impression on you. We hope to see you again soon. Once again we thank you for your review and business. Sincerely, Alexandria Guest Experience Champion

Nacogdoches, Texas
Reviewed 29 November 2016

Hotel was great! Breakfast at hotel restaurant was a terrible. First, the milk was sour and the carton showed the date to be expired. Next, the server never refilled the coffee. The meal took way to long and was brought out cold. Upon checking out we told them about the problem, they promised to add bonus points (which never happened).

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Thank PastorBC
Rashmi P, Front Office Manager at Holiday Inn & Suites Waco Northwest, responded to this review

Good morning PastorBC, Thank you for your feedback regarding your stay at Holiday Inn Waco and for being an IHG Rewards Club member. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your high rating in room cleanliness. However, we’re sorry we fell below your expectation regarding food and beverage service...

Reviewed 12 November 2016 via mobile

Great location and staff. Megan at front desk is a real sweetheart. Very polite and professional. Good selection of area restaurants. Walmart nearby if you have last minute needs. About 5 minutes from Baylor.

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Thank CHTEX
Rashmi P, Front Office Manager at Holiday Inn & Suites Waco Northwest, responded to this review

Thank you sharing your experience with our hotel. We are pleased to hear that one of our agents made an lasting impact on your stay. We sure hope to see you again in the near future. Sincerely, Alexandria Guest Experience Champion

Reviewed 26 October 2016 via mobile

We a large group come in for the weekend. The staff was very friendly and we were able to get through the check in process fairly quickly. The rooms were up to date and very clean. The mattress and pillows were comfortable, but my husband thought the mattresses were too short. I heard others say the same. We went to...

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Helpful?
Thank Kla2422
Rashmi P, Front Office Manager at Holiday Inn & Suites Waco Northwest, responded to this review

Thank you for taking the time to share your review of your experience with our hotel. We enjoyed your group. We look forward to future endeavors. Sincerely, Alexandria Guest Experience Champion

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The only full-service hotel Waco offers that was built in the last 30 years, the new Holiday Inn Waco Northwest offers you the very best in hospitality. Located just four miles from the center of downtown and eight miles from Waco Regional Airport -ACT, the Holiday Inn Waco Northwest is the perfect place to base your next trip to central Texas. ... more   less 

Additional Information about Holiday Inn & Suites Waco Northwest

Address: 1801 Development Blvd, Bellmead, TX 76705
Region: United States > Texas > Bellmead
Price Range: $159 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn & Suites Waco Northwest 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Holiday Inn And Suites Waco Northwest
Holiday Inn & Suites Waco Northwest Hotel Waco
Holiday Inn Bellmead
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn & Suites Waco Northwest staff and other travellers.
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Questions? Get answers from Holiday Inn & Suites Waco Northwest staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the higher the floor the less noise above you”
 of 5 bubbles ej254542, 27 Jan 2017 | Read review
“Plenty of Parking for Campers and Trucks”
 of 5 bubbles michaellL5519HM, 8 Jan 2017 | Read review
“don't eat here, it is expensive and the service poor”
 of 5 bubbles PastorBC, 28 Nov 2016 | Read review
“The family suites are laid out so the bedroom is private from the rest of suite.”
 of 5 bubbles EastTexasTraveler903, 3 Sep 2016 | Read review
“Rooms on the west are hotter on sunny days.”
 of 5 bubbles Ilikailover, 26 May 2016 | Read review
5 of 5