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SpringHill Suites Houston Baytown

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SpringHill Suites Houston Baytown
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178 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Houston Baytown
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Showing 177: English reviews
Lubbock, Texas
Reviewed 28 November 2015 via mobile

Great location on I-10. Front desk staff is very friendly and helpful. Rooms are very spacious and well laid out. Excellent work space and those comfy Marriott beds. The bar is an added bonus. As a Platinum member, this is what you expect from a Marriott property.

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Helpful?
Thank dehill35
Brazoria, Texas
Reviewed 4 October 2015 via mobile

We had a softball tournament in Baytown and 5 of us decided to book rooms at this hotel. Front desk were really good at check in but on the second night we decided to let our kids swim and order pizza. No where in the pool area does it say no food. Pizza was delivered at front desk and it...

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Helpful?
Thank Ami F
Yvette S, General Manager at SpringHill Suites Houston Baytown, responded to this review

Ami F, Thank you for providing feedback on your recent stay. I apologize that your were disappointed with our handling of the pool incident. Our goal is to provide a comfortable, safe and secure environment for all of our guests. After receiving multiple complaints of unattended minors in the pool area, our staff was forced to respond. We unfortunately, cannot...

Fort Worth
Reviewed 27 September 2015

I stay at this location when traveling to Baytown Texas. It's always clean, comfortable and well represented. Staff is always friendly and helpful. It's on my list for return visits and favorite stays in the area. Customer Service is second to none.

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Thank Tag G
San Antonio, Texas
Reviewed 12 September 2015 via mobile

So stopped in late at night to find a nice hotel and a very reasonable price! The only thing negative I notice was a stain on the carpet and a few dust bunnies... This was only because of headstands and push ups they were noticed! I love the separate toilet from the shower great with kids! Hope we can stop...

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Thank Jennifer M
Skiatook, Oklahoma
Reviewed 11 September 2015

We got into town very early after a LONG LONG drive .... We where amazed at the treatment we got! I just called to see when check in was and briefly explained our situation the wonderful young man who answered the phone said to come on to the hotel and he would see what they could do to help! They...

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Thank 1970esther16
Lakeland, Florida
Reviewed 24 August 2015

Yolanda at the front desk took care of getting a different room for us immediately when she recognized the strong chemical smell in our original room. She put us in a new room right away. We enjoyed the indoor pool and the breakfast was very nice. The room is spacious and a good value. We booked ahead and got a...

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Thank Melinda H
Singapore, Singapore
Reviewed 15 August 2015

Third time I've stayed here and very much appreciate the large open design of the rooms, including the separate shower/sink and WC rooms, and the way the desk opens up the bedrooms. Complimentary breakfasts on the entrance level always welcomed. I also appreciate that there is no charge for parking. Small pool and hot tube, along with work out area....

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Thank HawaiianBlues
Reviewed 9 August 2015 via mobile

We stayed at this hotel because it was a halfway point between my daughter's home and the hospital my mom was in. I looked at the reviews on Travel Advisor and because if it's rating chose it. The burn out letters on the sign and a scissor lift at the door should have been my first clue. Or maybe the...

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Helpful?
Thank Linda W
Yvette S, General Manager at SpringHill Suites Houston Baytown, responded to this review

Dear Linda W, Thank you for taking the time to share your recent experience at the SpringHill Suites Houston/Baytown with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately,...

Reviewed 27 July 2015

We were traveling through Teas visiting family and came upon this gem. Our family lives in Crosby, teas but there are no hotels there, so we had to look outside the area. Based on others reviews, we chose to stay here. We couldn't have made a better decision. The staff at the front desk were friendly, helpful and accomodating. We...

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Thank Mark G
Baton Rouge, Louisiana
Reviewed 10 July 2015

Good location, nice facilities but my room never cooled down. I left the room after check in and expected the temp to cool down. Got back to the room late to find that it was still uncomfortable. It was too late for me to hassle with maintenance or changing rooms so I tolerated it. Other than that; nice place.

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Helpful?
Thank James R
Yvette S, General Manager at SpringHill Suites Houston Baytown, responded to this review

James R, It’s great to hear that you enjoyed our hotel and the service you received during your stay. I will share your comments about the air conditioner with our Engineering team to ensure everything is working properly in our guestrooms. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again! Respectfully,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The SpringHill Suites. A hotel with style and color. Airy spaces. All-Suite expansiveness. Complimentary hot breakfast every morning. Fresh amenities and little luxuries. Spacious king-bed or two queen bed suites with pull out sofa bed and separate living and sleeping areas. Non-smoking and ADA accessible rooms.Refrigerator, microwave, coffee maker and wet bar. Large, well-lit work desk with ergonomic chair. Data port, voice mail and personal message system. Complimentary high-speed internet access. Remote controlled TV with cable and premium movie channels. 4,500 square feet of meeting space with state of the art audio visual equipment accommodation up to 400 people. A2Z Lounge-A full bar located in the lobby.Room service offered Monday-Thursday. Daily housekeeping. Complimentary USA Today. Fitness Room. Indoor Pool and Hot Tub. 24 hour Business Center. ... more   less 

Additional Information about SpringHill Suites Houston Baytown

Address: 5169 I-10 East, Baytown, TX 77521
Region: United States > Texas > Texas Gulf Coast > Baytown
Price Range: $134 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Houston Baytown 3*
Number of rooms: 101
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Houston Baytown staff and other travellers.
2 questions
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Huintsville ,al
over a year ago
Irving, Texas

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Questions? Get answers from SpringHill Suites Houston Baytown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms a plus”
 of 5 bubbles LevelTravels, 8 Oct 2016 | Read review
“Odd numbered rooms are on freeway side. Room 15 is halfway point of floor and closest to elevator. Rooms 1/2 and 29/30 are at each end”
 of 5 bubbles JasonInKaty, 29 Aug 2016 | Read review
“Rooms are wheelchair accessible.”
 of 5 bubbles 710darrellw, 28 Aug 2016 | Read review
“top floor is always best for noise.”
 of 5 bubbles TinaLouise_13, 16 Aug 2016 | Read review
“Request room for people with physical disability if you need a tub. This room has a doorbell, sounds like a very, loud, fire alarm.”
 of 5 bubbles jrichardson2013, 16 Jun 2016 | Read review
5 of 5