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SpringHill Suites Houston Baytown

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SpringHill Suites Houston Baytown
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178 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Houston Baytown
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Showing 177: English reviews
Reviewed 12 March 2016 via mobile

Stayed here for 5 nights on a business trip, suites were well kept up and comfortable. Staff were extremely helpful with all requests such as restaurant suggestions and extracurricular activities. I used the gym frequently, 2 treadmills and an elliptical machine that were always available. Not very big, but it did the trick.

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Helpful?
Thank Adam S
Reviewed 1 March 2016

We went to Baytown for a one night mini-staycation. We arrived at 12:30 and were placed in the room we requested. The room smelled clean and fresh (no funk), the bathroom was clean and well maintained, and the bed was exceptionally comfortable. The hotel comes equipped with gym and pool, but we did not use either. In the morning the...

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Thank Jessica H
Huintsville ,al
Reviewed 19 February 2016 via mobile

I just spent a week at the Springhill Suites in Baytown ! MyMother who lives near Baytown had fallen and had hip surgery ! I flew in to be with her and stayed at the hotel ! I am platinum Elite Marriott Member although I did not use my points ( my choice ) !so I expect high quality from...

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Thank Tatiannam
Reviewed 11 February 2016 via mobile

I seem to be the pied piper of business trip mishaps, and this stay was no exception! First off I'm a Marriott member so yay, points! This is a "suite" style hotel (duh). To SpringHill that means having separate bathrooms for the toilet and shower, a desk dividing the room, and a couch. So, my interesting experiences: 1) the desk...

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Helpful?
Thank Megan S
Yvette S, General Manager at SpringHill Suites Houston Baytown, responded to this review

Megan S, Thank you for your continued loyalty to Marriott and your willingness to provide detailed feedback on your recent stay. Our staff strives to consistently provide exceptional service and cleanliness and exceed all of our guest's expectations. In your case, unfortunately, that does not appear to have been the case. I agree, you did have quite a 'quirky' stay....

DFW
Reviewed 9 February 2016

The room we stayed in was very nice. The temperature was controlled by a thermostat rather than a dial on the hearer/AC and it worked very well. There were separate rooms for the "water closet" and shower. Each had a sink (although a very small one in the toilette room). The breakfast was nice although a little lower quality than...

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1Thank TXMike
Reviewed 3 February 2016 via mobile

Springhill Suites is a beautiful place to stay. The room was spacious for our family of 6. It was very clean. The beds were very comfortable. Unfortunately I didn't get to eat breakfast so I can not comment on it.

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Thank Dawn S
Reviewed 26 January 2016

We have the unfortunate pleasure of staying at this hotel about 16 days out of the month thanks to my husbands work. The breakfast is terrible! It is usually cold and there is not much to choose from. The room is only half way clean. The corners of the shower have mold, the curtains, bedskirt, floor,and couch are covered in...

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Thank Jade L
Yvette S, General Manager at SpringHill Suites Houston Baytown, responded to this review

Jade L, Thank you for providing feedback on your most recent stay with our property. I apologize that you were disappointed in the service and accommodations provided. Our goal is to always exceed our guests expectations and it doesn't appear in this instance that occurred. Our hotel takes the safety and security of our guests and staff to heart; and...

Lafayette, Louisiana
Reviewed 26 December 2015 via mobile

The property itself looks very nice and clean as did our room; however, there were a few issues that need to be addressed. 1. We quickly realized our wall mounted thermostat wasn't working. We called the front desk and a maintenance worker was sent promptly. He tried to replace it, but wasn't able to get it working so he opened...

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Thank lil_koala
Yvette S, General Manager at SpringHill Suites Houston Baytown, responded to this review

Dear Lil_Koala, Thank you for taking the time for writing a response. I apologize for any problems that you encountered. It is never our intention to keep someone in a room that we were aware had problems that could not be solved. Please know that the issues have been addressed with the proper departments. Again, thank you for taking the...

Carlsbad, New Mexico
Reviewed 19 December 2015 via mobile

It's not as fancy as some hotels, but for the price, this was definitely high end at a great value. The suites were very nice. Beds were comfortable. Rooms modern. My kids said the pool temp was just right. Breakfast was a good offering. Cookies and suckers are a very nice touch. Best of all, service was great. Highly recommended!

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Thank TravelFoodBoozeKids
New Orleans, Louisiana
Reviewed 12 December 2015

This facility is outside of Houston proper but the property is very nice. The front desk staff were friendly and helpful. The rooms were modern and updated. The overall layout was stylish and sleek. It was an excellent stay.

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Thank SDWms

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The SpringHill Suites. A hotel with style and color. Airy spaces. All-Suite expansiveness. Complimentary hot breakfast every morning. Fresh amenities and little luxuries. Spacious king-bed or two queen bed suites with pull out sofa bed and separate living and sleeping areas. Non-smoking and ADA accessible rooms.Refrigerator, microwave, coffee maker and wet bar. Large, well-lit work desk with ergonomic chair. Data port, voice mail and personal message system. Complimentary high-speed internet access. Remote controlled TV with cable and premium movie channels. 4,500 square feet of meeting space with state of the art audio visual equipment accommodation up to 400 people. A2Z Lounge-A full bar located in the lobby.Room service offered Monday-Thursday. Daily housekeeping. Complimentary USA Today. Fitness Room. Indoor Pool and Hot Tub. 24 hour Business Center. ... more   less 

Additional Information about SpringHill Suites Houston Baytown

Address: 5169 I-10 East, Baytown, TX 77521
Region: United States > Texas > Texas Gulf Coast > Baytown
Price Range: $134 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Houston Baytown 3*
Number of rooms: 101
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Houston Baytown staff and other travellers.
2 questions
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Huintsville ,al
over a year ago
Irving, Texas

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Questions? Get answers from SpringHill Suites Houston Baytown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms a plus”
 of 5 bubbles LevelTravels, 8 Oct 2016 | Read review
“Odd numbered rooms are on freeway side. Room 15 is halfway point of floor and closest to elevator. Rooms 1/2 and 29/30 are at each end”
 of 5 bubbles JasonInKaty, 29 Aug 2016 | Read review
“Rooms are wheelchair accessible.”
 of 5 bubbles 710darrellw, 28 Aug 2016 | Read review
“top floor is always best for noise.”
 of 5 bubbles TinaLouise_13, 16 Aug 2016 | Read review
“Request room for people with physical disability if you need a tub. This room has a doorbell, sounds like a very, loud, fire alarm.”
 of 5 bubbles jrichardson2013, 16 Jun 2016 | Read review
5 of 5