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Tremont Lodge and Resort

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Tremont Lodge and Resort
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170 Reviews from our TripAdvisor Community

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Showing 169: English reviews
Maryville, Tennessee
Reviewed 3 April 2016

I stayed here several times since 1990's but I was shocked to see how far it has fallen when I visited there recently. The manager on duty had alcohol on his breath at 3:00 in the afternoon. The standard rooms are simply dumpy and need serious renovation. Complimentary breakfast is gone also. The outdoor landscaping, which formerly won awards for...

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Helpful?
Thank Vol4Life44
Amy V, General Manager at Tremont Lodge and Resort, responded to this review

Thank you so much for taking the time to write your review to give us your feedback. I just started here as GM in mid-February, and I wholeheartedly agree with the need for landscaping improvements...we have a variety of contractors working to give us quotes (which takes a while given the size of the 17 acre property), and we plan...

Mountain Home, Arkansas
Reviewed 1 April 2016

This hotel had very comfy beds! And, we had several family members staying in the area. They all supposedly had free wifi, but our hotel actually had one that worked! Building 3 had a nice view and rocking chairs on the porch

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Helpful?
Thank Lynn M
Amy V, General Manager at Tremont Lodge and Resort, responded to this review

Thank you so much for taking the time to review our property. I'm pleased to report that the wi-fi issues we experienced at the time of your stay have been completely resolved, and I apologize for any inconvenience that it may have caused you during your stay. I'm glad that you enjoyed the rest of your stay, and we look...

Reviewed 31 March 2016

We could not find a hotel anywhere so we decided to try Townsend since it was a quiet area and away from the traffic. When we arrived the property itself was really pretty and quiet, they also had a nice indoor pool. The room was very clean and big, we have teenagers so we needed the room. The beds were...

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Helpful?
Thank laney6swim
Amy V, General Manager at Tremont Lodge and Resort, responded to this review

Thanks so much for taking the time to write your review of our property, and we're so glad you enjoyed your stay! I'm surprised that there was much sound carry though...due to the block construction of most of our buildings we very rarely experience noise issues. If you'd like to e-mail me at amy@tremontlodge.com with your room number, I'd love...

Brighton, Michigan, United States
Reviewed 29 March 2016

Tremont was a nice place, but Hot Tube was not hot and one of our beds had grass in it. Strange It was to late to have the maid change them so we had to sleep on top the first night. After asking the next morning our sheets were changed. We were happy enough but weren't overly pleased we the...

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Helpful?
Thank Misty B
Amy V, General Manager at Tremont Lodge and Resort, responded to this review

Thank you so much for taking the time to write your review to give us your feedback. I just started here as GM in mid-February, and I wholeheartedly agree with the need for landscaping improvements...we have a variety of contractors working to give us quotes (which takes a while given the size of the 17 acre property), and we plan...

Reviewed 21 March 2016 via mobile

We stayed here one night for our anniversary. The room was located beside the indoor pool and had a fireplace as well as a whirlpool jacuzzi. The room was very, very clean as well as the bathroom! It seemed recently renovated and we will definitely be staying again soon! Also, Townsend is a wonderful and quiet place to stay.

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Helpful?
Thank toriedwards
Amy V, General Manager at Tremont Lodge and Resort, responded to this review

Thank you so much for your review, and for choosing us for such a special occasion! I'm so glad you enjoyed your stay, and we look forward to having you as our guess again soon!

Chattanooga, Tennessee
Reviewed 18 March 2016 via mobile

This was my first stay since being sold to new owners. It's a large property, but being off-season, it was peaceful. The room was clean and looked like it had been updated recently. My only complaint was that when I went into the bathroom, the toilet seat was up and there appeared to be dried urine on the bowl rim....

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Helpful?
Thank Welliegirl12
Lorain, Ohio
Reviewed 8 March 2016 via mobile

There's holes in the walls of the rooms where they ripped the phones out. This means you can hear every word said in the room next to you. The lobby looks nothing like the pictures. This is an old roadside motel they slapped a coat of pain on and are trying to call it a lodge. The front desk keeps...

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4Thank levin420
A TripAdvisor Member
1 review
Reviewed 22 February 2016 via mobile

This is the place to stay! Our room was great, fireplace was a pleasnt surprise. Housekeeping was outstanding. Close to Cades Cove and to other parts of the park. Many amenities. ..indoor and outdoor pool, quiet walkway, gazebo and more. Price was great. We will definitely stay here on our next visit.

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Thank A TripAdvisor Member
Sparta, Tennessee
Reviewed 22 February 2016

This is the first time using trip advisor and I must say I was a little hesitate. But we had a great experience. The rooms were very clean and the beds very comfortable. The two guys working the office when we checked in were very pleasant and helpful. The inside pool was also very clean. We would definitely stay here...

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Helpful?
Thank Janice W
Amy V, General Manager at Tremont Lodge and Resort, responded to this review

Thanks so much for taking the time to write a review, and we're so glad you enjoyed your stay! I completely agree that we need more signage by the road, but unfortunately the strip of land between our buildings and the road is owned by the state (they took it for a road-widening project a while back and still own...

North Carolina
Reviewed 19 February 2016

This resort is very close to the entrance to the Great Smoky National Park. My room was very comfortable, the mattress itself was a dream to sleep on. Full fireplace, great internet and TV, speaking of TV my room had a large flat screen TV. Room was spacious, plenty of parking. I honestly could not begin to think of anything...

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Helpful?
Thank Safariman6262
Amy V, General Manager at Tremont Lodge and Resort, responded to this review

Thanks so much for your review! We work very hard to make sure every guest has a wonderful stay, and it's great to hear when our guests have the kind of stay you did. We look forward to having you as our guest again here in the near future!

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Cades Cove Suite with Two King Beds and a Queen Sleep Sofa (30)
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Deluxe Two Queen Room (12)
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King Fireplace Suite with Sleep Sofa (23)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
A new resort experience awakens on the peaceful side of the Smokies named Tremont Lodge & Resort. Open and accepting reservations, we are focused on providing each guest with a finely appointed room and the utmost care and service. Tremont Lodge & Resort is a unique 16 acre property with 132 hotel rooms, comprised of standard rooms as well as one and two bedroom suites. A total transformation has occurred with attention to every detail to make our guests welcome and comfortable. Each room and suite boasts new furnishings, carpeting, fixtures, flat screen televisions, a Keurig coffeemaker, fine linens, bedding and much more! Book your Group - as small as 10 for a Family Reunion or as large as 900 for a Convention or Wedding! This multi-property resort encompasses a Grand Lodge, featuring the original bar from the 1892 Chicago World's Fair, 132 Hotel Rooms & Suites, 30 Cabins and 92 RV sites, with the largest number of Waterfront RV sites in the area. Our Meeting Facilities are equipped with state of the art audio/visual capability, as well as the highest speed wireless internet connectivity available in our area, throughout the property. Tremont Lodge & Resort is the first in Townsend to earn the Tennessee Green Hospitality certification; this distinction is both stringent and audited. What does this mean to our guest? The Resort must actively conserve water, energy and sustain itself with as little impact to the environment as possible. Eco-friendly lodging is now available at the entrance to the Great Smoky Mountains! Enjoy our Concierge Service, allowing guests the convenience and care of booking outings with us. Fly fishing and trail guides with knowledge and history of the area are just some of the services that await you. Guests can experience a quiet and refreshing journey tubing down the Little River, with resort shuttle service to and from, or an afternoon in nearby Cades Cove, observing nature and history at it's best. Festivals abound in the Smokies affording you the opportunity to observe, photograph and enjoy the spring wildflowers, bluegrass music, fireflies lighting up the sky, fall foliage and so much more! To further pamper our guests, a full range of spa services will be added to The Resort in 2015, including body treatments, hot stone massages and holistic programs. Tremont Lodge & Resort looks forward to providing our guests with fine lodging and a variety of amenities & activities that will give you the backdrop to many fond memories to share with family and friends for a lifetime. ... more   less 

Additional Information about Tremont Lodge and Resort

Address: 7726 E Lamar Alexander Pkwy, Townsend, TN 37882-4039 (Formerly Valley View Lodge)
Region: United States > Tennessee > Townsend
Price Range: $111 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tremont Lodge and Resort 3*
Number of rooms: 132
Reservation Options:
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Also Known As:
Valley View Hotel Townsend
Hotel Style:
#2 Green Hotel in Townsend
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Questions & Answers

Here's what travellers have asked, with answers from Tremont Lodge and Resort staff and other travellers.
9 questions
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Tampa, Florida
over a year ago
Gray
1 month ago

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Questions? Get answers from Tremont Lodge and Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“look elsewhere”
 of 5 bubbles fosgate3, 29 Nov 2016 | Read review
“try to get one close to the pools, its a large property”
 of 5 bubbles casabuenainvestments, 25 Nov 2016 | Read review
“Can't speak for the hotel, but this cabin is wonderful.”
 of 5 bubbles HenryHHenry, 4 Nov 2016 | Read review
“do not stay in building 5”
 of 5 bubbles P2829ZXmarkh, 30 Oct 2016 | Read review
“Don't bother- go elsewhere”
 of 5 bubbles ChuckAtlanta, 25 Oct 2016 | Read review
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