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502 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Cades Cove Inn
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Showing 498: English reviews
Rock Hill, South Carolina
Reviewed 30 December 2016

I was pleasantly surprised with this hotel. I do not normally like accommodations where you walk up to your room door from the outside, rather than interior corridors, but this area seemed safe and the room was clean and comfortable.

Thank blackyceqwerty
Reviewed 15 December 2016 via mobile

We enjoyed our stay. The beds are very comfortable! Breakfast is usually pretty good, however one morning the biscuits were not fresh. The coffee is always good! The room was clean but we needed more tissue. We love Townsend!

Thank Janet S
Granite Falls, North Carolina
Reviewed 13 December 2016

My husband chose this motel based on location. We wanted to visit Cades Cove, Knife Works, and shopping. The hotel was clean and we'll decorated. The staff as GREAT! And the breakfast was fresh and delicious with juice and coffee, eggs, biscuits, sausage,gravy and more. I would recommend this hotel to anyone it is a great value. I can't remember...

Review collected in partnership with Best Western
Thank Rachel E
Tacoma, Washington
Reviewed 8 December 2016

This is an average Best Western with older rooms. (Perhaps our room had not been remodeled.) It's nice to see a little variety in breakfast offerings. We enjoyed the stay before going into the Smoky Mountains.

Thank Judy S
Sevierville, Tennessee
Reviewed 30 November 2016

I live in the Smoky Mountains and we had one serious fire and our area needed to evacuate our homes. The employees at Best Western were helpful, super nice and couldn't do enough for all of us. I always liked Best Western and I will tell friends who need a place to stay, to use this or the one in...

Review collected in partnership with Best Western
1Thank sandrahX9612IY
BWcadescove, Guest Relations Manager at BEST WESTERN Cades Cove Inn, responded to this review

Hey Sandrah, We are so glad that you and your family is safe. We are still housing families that have been displaced by the fires. If you know anyone that needs a place to stay or food or anything, please let us know and we will provide everything for free. Yours sincerely, Sam Smith 43178 Property Guest Relations Manager BEST...

Gladstone, Michigan
Reviewed 25 November 2016

My wife and I along with our grandchildren wanted to spend a few days in the Smoky Mountains during our trip back home to Michigan. We chose the Best Western Cades Cove Inn as our "base-camp" for our day trips into the Smokys. We chose this area as we wanted to be away from all of the tourists and attractions...

Thank Jeffmx64
Gallatin, Tennessee
Reviewed 24 November 2016

Recently remodeled. A very nice destination. Located across the street from a good restaurant. The remodeling job was very comprehensive. All the new fixtures were high quality. The fit and finish is good.

Thank BillTidwell
Brewton, Alabama
Reviewed 24 November 2016

The motel was very nice, but I wasn't expecting to have to pay what I paid for the room for one night. Since I got home it has been advertised for $40.00 per night less than I paid. The breakfast was very good and the room was very clean.

Thank acouch14
Athens, Georgia
Reviewed 18 November 2016 via mobile

This was lovely little hotel just outside of the National Park. Very convenient access to the park. Room was very clean and employees were very friendly. The breakfast in the morning was delicious. We will be back!!

Thank gegulley
Chelsea, Alabama
Reviewed 18 November 2016

We stayed here after a long day of work the driving. The room was clean but the bed was very bad. There was no hot water it was just warm. We had to cheek in late and the man was very nice. We did not eat the breakfast.

Thank Skennedy1964

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Select this great Best Western hotel in Townsend, Tennessee and enjoy a host of convenient amenities at a great value while traveling.The BEST WESTERN Cades Cove Inn in Towsend is ideally located approximately 20 miles from Pigeon Forge and Gatlinburg, on the "peaceful side" of the Smoky Mountains. This Townsend, Tennessee hotel is convenient to Maryville College, the University of Tennessee and Neyland Stadium. Visit the area's most popular attractions, such as Dollywood theme park, Cades Cove, Tuckaleechee Caverns and beautiful Great Smoky Mountains National Park.Each well-appointed room features free high-speed Internet access, free long distance access, toiletries, iron/ironing board, microfridge, coffee/tea maker and hairdryer. King size beds and other upgraded amenities such as Jacuzzi® tub and fireplace are available in select rooms. Enjoy our Hot Unbeatable FREE Breakfast Buffet.Our friendly staff is ready to ensure a comfortable and memorable stay. Make an online reservation today and save at this Townsend, Tennessee hotel! ... more   less 

Additional Information about BEST WESTERN Cades Cove Inn

Address: 7824 E Lamar Alexander Pkwy, Townsend, TN 37882-4027
Region: United States > Tennessee > Townsend
Price Range: $82 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Cades Cove Inn 2.5*
Number of rooms: 54
Reservation Options:
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Also Known As:
Econo Lodge Parkside
Econo Lodge Townsend
Townsend Econo Lodge
Hotel Style:
#3 Family Hotel in Townsend
#4 Romantic Hotel in Townsend
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Cades Cove Inn staff and other travellers.
9 questions
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Sweetwater, Tennessee
8 months ago
4 months ago
5 months ago
Elizabethtown, Kentucky

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Questions? Get answers from BEST WESTERN Cades Cove Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on the first floor so we could back the car up to the door to load and unload.”
 of 5 bubbles nrfb, 17 Feb 2017 | Read review
“This is an old style where you park at the room. Downstairs is definitely an advantage”
 of 5 bubbles johnhB8864HO, 6 Feb 2017 | Read review
“Close to Cade's Cove”
 of 5 bubbles 296janez, 4 Jan 2017 | Read review
“Don't stay here if you want to sleep”
 of 5 bubbles Skennedy1964, 17 Nov 2016 | Read review
“Call front desk only for best info .”
 of 5 bubbles 200larryf, 19 Oct 2016 | Read review
5 of 5