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Hilton Garden Inn Nashville/Smyrna

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#2 of 12 Hotels in Smyrna
Certificate of Excellence
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Hilton Garden Inn Nashville\/Smyrna
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453 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Nashville/Smyrna
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Showing 449: English reviews
Reviewed 21 September 2016 via mobile

Hotel is located right off of the interstate. Took us about 20 minutes to get to downtown nashville. Very affordable compared to the hotels in nashville. The hotel is conveniently located across the street from a shopping plaza as well. room was clean and quiet. No complaints. Very nice experience.

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Helpful?
Thank Tmangione
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

We are glad you enjoyed our hotel the Hilton Garden Inn Nashville/Smyrna and that you had time to enjoy our area. Thank you for your good review and please return again soon.

Knoxville, Tennessee
Reviewed 21 September 2016

Broken glass from a CFL and only 2 bath towels on our arrival. Front desk never delivered promised towels. Loud water pipe noise woke me up. The electric vehicle charger space was taken up by non EV. Staff were unapologetic.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank elizabethsZ7847LJ
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Thank you for your review of your recent experience at our hotel. I am sorry that there were some issues that you were not completely satisfied with. I thank you for your feedback as it is one of the most important tools that allow us to improve the quality of our products and services. We will certainly use your comments...

Smyrna, United States
Reviewed 21 September 2016

My husband and I booked the Hilton Garden Inn for a weekend visit in the Nashville area. The room was comfortable and clean. The staff was friendly and helpful. We would stay here again! The pool and hot tub area was very busy on Saturday night due to a class reunion so we waited until Sunday to use the facility.

Review collected in partnership with Hilton Garden Inn
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Thank Janet P
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

We are glad you two enjoyed staying here at the Hilton Garden Inn Nashville/Smyrna. Thank you for your good review and please come back again soon.

Kevil, Kentucky
Reviewed 20 September 2016

Great hotel, close enough to downtown to do anything you want down there, and then be out of the crowds. Lots of restaurants and shopping close by, Hotel is clean, staff is great! I try and stay at the HGI whenever I am in town for business.

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Helpful?
Thank Matt W
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Thank you for staying here with us. We appreciate your business. Your good review is appreciated and we look forward to seeing you again.

Cleveland, Ohio
Reviewed 15 September 2016

Very professional and friendly staff. Check-in and checkout very easy. Breakfast was made to order at a good price. Located near food and shopping a plus. Sat on patio until 3am talking with family. Nice.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 877marciew
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

We are glad you and your family enjoyed your stay here and that you found our staff friendly and professional. Thank you for your good review and please come back again soon.

Waldorf, Maryland
Reviewed 14 September 2016

I haven't met such a group of professional nice people...when I come back to Smyrna I will definitely stay here again. Great staff and excellent location..the rooms are decent sized too..I slept very well.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 709malindad
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

We will be sure to let the staff know of your good review and that you enjoyed staying here at the Hilton Garden Inn Nashville/Smyrna. Thank you and please return.

Indianapolis, United States
Reviewed 11 September 2016

First time I had stayed in a Hilton and it was nice. Didn't seem much different than other less costly hotels but it was nice. Didn't like the $8.95 charge for breakfast in the lobby or the $3 Kreuig coffees....living high for no reason.

Review collected in partnership with Hilton Garden Inn
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Thank Sherlyn C B
Guernsey, United Kingdom
Reviewed 8 September 2016

Dingy room and difficult to get to with luggage and breakfast was not at all enjoyable internet area not at all personal Eating tables basic no items to eat with on the tables and not cleaned enough other Hotel locally

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Colin O
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to meet and exceed our guests' expectations. We have shared your comments with our team and assure you appropriate steps have been made to correct the issues you...

Huntsville, Alabama
Reviewed 8 September 2016

Highly recommend staying at this hotel. Everything was clean and service over a holiday weekend was excellent. Food made to order was hot and delivered to the table. Pool was clean and refreshing. Used the exercise room as well that had clean towels and water available.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Dan B
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

We are glad you got to enjoy your stay here at the Hilton Garden Inn Nashville/Smyrna and would like to invite you back again. Thank you for your good review.

Greenfield, Wisconsin
Reviewed 5 September 2016 via mobile

We recently spent the weekend at this hotel. We were pleased with every aspect of our visit. Our room was very clean and temperature was manageable. The bed was comfortable. Surroundings were quiet. We will return.

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Helpful?
Thank Diane1960_13
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Thank you for such a good review of our hotel the Hilton Garden Inn Nashville/Smyrna.Knowing you enjoyed your stay means a lot to all of us here. We look forward to seeing you again.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Hilton Garden Inn Nashville/Smyrna

Address: 2631 Highwood Blvd, Smyrna, TN 37167-9303
Region: United States > Tennessee > Smyrna
Price Range: $173 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Nashville/Smyrna 3*
Number of rooms: 20
Reservation Options:
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Also Known As:
Hilton Garden Inn Nashville/Smyrna Hotel Smyrna
Hilton Garden Inn Smyrna
Hilton Smyrna
Smyrna Hilton
Hotel Style:
#2 Business Hotel in Smyrna
#4 Romantic Hotel in Smyrna
#4 Family Hotel in Smyrna
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Nashville/Smyrna staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Nashville/Smyrna staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get room away from freeway side.”
 of 5 bubbles nmata, 20 Nov 2016 | Read review
“They only have five floors recommend something on that level.”
 of 5 bubbles JEFFH263, 14 Nov 2016 | Read review
“Quiet environment.”
 of 5 bubbles GerryPhilippe, 18 Aug 2016 | Read review
“If you don't need 2 beds, get a king room b/c you will have more space inside the room.”
 of 5 bubbles JRees67, 25 Jul 2016 | Read review
“Be sure to note that Smyrna is on Central Time, since you've most likely been in the Eastern time zone on your trip there.”
 of 5 bubbles Sunshinier, 16 May 2016 | Read review
5 of 5