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Hilton Garden Inn Nashville/Smyrna

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#2 of 10 Hotels in Smyrna
Certificate of Excellence
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Hilton Garden Inn Nashville\/Smyrna
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426 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Nashville/Smyrna
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Showing 422: English reviews
Detroit, Michigan
Reviewed 3 weeks ago

We have been to this property twice, it is very convenient in regards to access to freeways, around the corner literally from a Cracker Barrel restaurant and not far from Nashville. We sleep very sound here, the rooms are top notch, breakfast is made to order if you want, and the staff in my observation works as a team to...

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Helpful?
Thank JEFF H
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

We always enjoy hearing from our return guest here at the Hilton Garden Inn Nashville/Smyrna. Thank you for that. Your good review is appreciated and we look forward to your next visit.

A TripAdvisor Member
Level Contributor
9 reviews
3 hotel reviews
Reviewed 4 weeks ago via mobile

This hotel was excellent! Well when it comes to the comfort of the beds, the darkness of the rooms from the sun, and the quietness was so precious!!! Now the room was huge, we had a double bed room and it was huge. We had a Keurig in our room, but no free breakfast. We did have stains on our...

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Thank A TripAdvisor Member
Atlanta, Georgia
Reviewed 28 October 2016

Hotel is located just near the highway. There are plenty of restaurants in the area and a few are within walking distance (OCharleys & Cracker Barrel) if you choose not to spend additional funds to eat the food on the premises. The lounge/ restaurant is beautifully decorated. There is a refreshment table right in the middle, but I wasn't sure...

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Helpful?
Thank Bwillitrvls
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Thank you for letting us and others know you enjoyed your stay here with us. We hope you will come back again the next time you are in our area.

Nashville, Tennessee
Reviewed 28 October 2016

The hubby and I just wanted some quiet alone time, which we got besides being able to hear the people above us just as I'm sure the people below us could hear us. The beds make too much noise. Overall experience was fine.

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Helpful?
Thank daniellemU9093GN
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

We are glad you chose our hotel for your quiet time. Thank you for your review and we hope you will return again in the future.

Reviewed 27 October 2016

Room (bed) is very comfortable & the bathroom facilities are fine. Coffee maker & fridge are in the room and ice is readily available by the lifts (elevators if you're from the USA!) Bar/Restaurant is not open until 5:00pm and closes by 8:00 or 10:00 pm! which is a bit limiting if you like to have a drink in the...

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Helpful?
Thank davidmT273FQ
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Thank you for letting others know you enjoyed staying here with us. Your good review is appreciated and we hope you will return again.

Tennessee
Reviewed 21 October 2016 via mobile

We stayed here while in the area for a football game. We arrived late at night and checked out fairly early, so we didn't have much time to explore the hotel grounds. I still have pros and cons though. Pros: The room was clean (527 - top floor - end room next to stairs & near elevator), very quiet, never...

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Helpful?
Thank TNharleychick
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Thank you for being a Diamond member and for your review. We greatly appreciate your feedback and we sincerely apologize for the issues that you experienced during your stay. The next time you are in the area we would love to have you come back and experience an improved level of customer service. Thank you once again for your comments.

Germantown, Maryland
Reviewed 17 October 2016

Great hotel, environment, service and breakfast as always! I'll never leave the Hilton! The staff was professional and attentive. After a long day and late checkin, it was nice to have the usual clean and welcoming Hilton room and amenities available! And free parking and wifi is always a plus!

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Thank mimi329
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

We are glad you had a good stay here at the Hilton Garden Inn Nashville/Smyrna after your long day. Thank you for your good review and we look forward to seeing you again in the future.

Smyrna, Tennessee
Reviewed 16 October 2016

I really enjoy my stays each and every time I visit the location in Smyrna Tn. The staff is very friendly and courteous. I rally appreciate the kid friendliness the have with my grandkids, both the front desk n cafe. I would recommend your facility to family and friends!

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Thank angelahI8489LJ
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

We are glad you all enjoy staying here at the Hilton Garden Inn Nashville/Smyrna enough that you return. Thank you for your good review and we will let the staff know of it. Please come back often.

Panama City, Florida
Reviewed 13 October 2016

Overall this was a nice stay. We get together every year with family and friends and this year we stayed at this hotel. The lobby is very nice, and we like to visit in the lobby but it was so cold it was uncomfortable, staff tried to find the key to adjust the thermostat but couldn't find a key so...

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Helpful?
Thank Anne W
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Thank you for your good review and for choosing our hotel for your family and friends visit. I thank you also for taking the time to share your recent experience at our hotel and I do hope that next year you will consider staying with us again.

Oak Grove, Kentucky
Reviewed 2 October 2016

Our Room wasn't ready as promised had to wait for 45 minutes in lobby, the customer service lady didn't seem concerned or say sorry all she said was they were being slow. Dirty bathroom especially bathtub, only 2 towels 2 wash rags when staying 2 nights for 2 people, water not offered for being gold members, AC broke so we...

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Helpful?
Thank Erica F
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to meet and exceed our guests' expectations. We have shared your comments with our team and assure you appropriate steps have been made to correct the issues you...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Hilton Garden Inn Nashville/Smyrna

Address: 2631 Highwood Blvd, Smyrna, TN 37167-9303
Region: United States > Tennessee > Smyrna
Price Range: $154 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Nashville/Smyrna 3*
Number of rooms: 20
Reservation Options:
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Also Known As:
Hilton Garden Inn Nashville/Smyrna Hotel Smyrna
Hilton Garden Inn Smyrna
Hilton Smyrna
Smyrna Hilton
Hotel Style:
#2 Business Hotel in Smyrna
#4 Romantic Hotel in Smyrna
#4 Family Hotel in Smyrna
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Nashville/Smyrna staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Nashville/Smyrna staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get room away from freeway side.”
 of 5 bubbles nmata, 20 Nov 2016 | Read review
“They only have five floors recommend something on that level.”
 of 5 bubbles JEFFH263, 14 Nov 2016 | Read review
“Quiet environment.”
 of 5 bubbles GerryPhilippe, 18 Aug 2016 | Read review
“If you don't need 2 beds, get a king room b/c you will have more space inside the room.”
 of 5 bubbles JRees67, 25 Jul 2016 | Read review
“Be sure to note that Smyrna is on Central Time, since you've most likely been in the Eastern time zone on your trip there.”
 of 5 bubbles Sunshinier, 16 May 2016 | Read review
5 of 5
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