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We didn’t stay at this resort so I can’t review the accommodations but my husband and I had our vow renewal ceremony here site unseen and selected by our coordinator but I have to say it is an amazing location for a wedding. The view...More
Thank Heather T
Management response:Responded 3 October 2017
Dear Heather T,
Congratulations on your vow renewal! We agree, the venue is amazing for wedding parties and renewals. The photos are worth the drive. We hope you will keep us in mind for an anniversary perhaps. Again, many happy felicitations!
Yours in hospitality,
We stayed at the "I Can Only Imagine" cabin for 4 nights. The cabin itself is gorgeous, with an amazing view from the hot tub on the second floor. The promised Wi-Fi didn't work the entire weekend, and the signal isn't that great up there,...More
Management response:Responded 29 September 2017
We appreciate you sharing your feedback on your stay at I Can Only Imagine with us. Please accept our apologies that the A/C had some difficulties. We are happy our maintenance department responded in a timely manner and fixed that quickly. We will...More
This review is simply based on The Preserve Resort and its amenities, not the specific cabin, since I booked my cabin through another cabin management company. The resort itself is gorgeous with amazing views of the smokies. The warm pool and hot tub at the...More
Management response:Responded 27 September 2017
Thank you for taking the time to leave a review on your recent stay. We are happy we were able to meet your expectations and you enjoyed your time with us. We strive to make every stay a pleasant one and genuinely appreciate...More
Our 8 bedroom cabin was beautiful but poorly maintained!
Some of our issues included loose railings on the porch, broken shower door, leak in bedroom ceiling, roaches, broken kitchen faucet and a pesky bear.
I would caution guests to thoroughly inspect the cabin upon arrival....More
Thank Bev R
Management response:Responded 25 September 2017
Dear Bev R,
We deeply regret the difficulties you experienced on your recent stay in our area. The Preserve Resort has several rental agencies that operate inside the resort and the cabin you stayed in is not rented through our company. The eight bedroom cabins...More
The scenery is breathtaking and the drive up was not too bad. Definitely very mountainous. The roads leading up were nicely maintained even though in places it is very tight with 2 vehicles but on a mountain that is to be expected.
Thank Jennifer B
Management response:Responded 30 August 2017
Dear Jennifer B,
We wanted to thank you for sharing such positive feedback regarding your recent stay. We’re honored to have shared the Smoky Mountain experience with you. Please come back and stay with us again soon!
Yours in hospitality,