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Resort at Governor's Crossing

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1,037 Reviews from our TripAdvisor Community

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Showing 1,034: English reviews
panama city, United States
Reviewed 5 days ago NEW

We decided to stay here for thanksgiving and it was the best one yet. The kids loved the indoor and outdoor water-parks and i loved the fact we had full kitchen so didn't have to eat out. The staff was the nicest people ever. i would say bring quarters for the game room though cause its a plus for the...

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Helpful?
Thank Elizabeth C
THeResort, General Manager at Resort at Governor's Crossing, responded to this review

Thank you for the great review! We are so glad you were able to make your Thanksgiving the best one yet! The water parks are for kids off all ages! Thanks again and we are always appreciative when a guest has encouraging words. Heather, General Manager

A TripAdvisor Member
2 reviews
Reviewed 5 days ago NEWvia mobile

I have to state that Greg, Jen, & Ben were the most helpful & friendlies I think we have ever had traveling, we really appreciate all the information & help they gave us, Thank You for such nice people!!!

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Helpful?
Thank A TripAdvisor Member
THeResort, General Manager at Resort at Governor's Crossing, responded to this review

Thank you for the great review! We will pass on your kind words to Greg, Jen & Ben, they go a long way to reassure they are doing a great job! We can't wait to see you again when you return to The Great Smoky Mountains! Heather, General Manager

florida
Reviewed 1 week ago

I was evacuated with the wild fires and didn't know where to go. I left with just my clothes on in a hurry. I went to the Resort at Governor's Crossing to get a room. I had no phone charger and they let me borrow one. The next day I tried to see if I had a home to return...

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1Thank islandgirls62
THeResort, General Manager at Resort at Governor's Crossing, responded to this review

Thank you for your kind words during such an unfortunate time for our area. It was our pleasure to help you find a place and help in any other way we could. We will make sure Sally is aware of your kind words, it really lets our staff know how their customer care is appreciated. We are glad you found...

Reviewed 1 week ago via mobile

Great place to stay that is very affordable. Staff very friendly and the rooms are very clean. The indoor pools and slides are also helpful for children during the cold months. There are a few restaurants within walking distance if you didn't have transportation

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Helpful?
Thank fallin22
THeResort, General Manager at Resort at Governor's Crossing, responded to this review

Thank you for the great review! We are glad you found us friendly, clean and affordable. We look forward to seeing you again at The Resort at Governor's Crossing. Heather, General Manager

Fremont, Ohio
Reviewed 1 week ago

Great place, kids loved the outdoor pool (and indoor) We visited in Nov. and the pool was heated and still great for a dip after spending the day at the nearby (30 min.) Smokey Mt. Greg, one of the managers was very helpful. We enjoyed our stay very much.

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Helpful?
Thank odyssey722016
THeResort, General Manager at Resort at Governor's Crossing, responded to this review

Thank you for the great review! Your kind words go along way to let staff know what a great job they are doing. We will pass on your comments to Greg! We can't wait to see you again, next time you visit The Great Smoky Mountains. Heather, General Manager

Ooltewah, Tennessee
Reviewed 1 week ago

We stayed in a one bedroom condo with a fireplace. We love the convenience of having a kitchen where we can eat whatever meals we want to in the room. We ate breakfast and supper in and ate lunch out while we were shopping, etc. The staff is very nice and welcoming. We have been staying here every November for...

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Helpful?
Thank Amy R
THeResort, General Manager at Resort at Governor's Crossing, responded to this review

Thank you for the great review! We are glad you found the staff warm and welcoming and the fully equipped condo rooms are great for handing out and family meals! We can't wait to see you again, next time you visit The Great Smoky Mountains.. Heather, General Manager

Savannah, Georgia
Reviewed 2 weeks ago via mobile

I planned a Birthday surprise for my husbands 50th birthday. We were a little worried when we pulled up and seen a very large and dingy sign that to us reduces the feeling of quality "nightly condo rentals" If I were looking for a hotel-resort for the night I would have drove by. That being said we were very happy...

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Helpful?
Thank Lisa S
THeResort, General Manager at Resort at Governor's Crossing, responded to this review

Thank you for the great review! We are glad you enjoyed your time here celebrating your husbands 50th birthday. Our tree is great and hope you got pictures celebrating your time with us. We are constantly looking to improve our amenities and property appearance. Thank you again and we are glad you enjoyed your stay. Heather, General Manager

Reviewed 3 weeks ago

Went down for the weekend with some friends who have not stayed there before. They came away with the same thoughts we have had since visiting Pigeon Forge that this is the only place to stay when visiting. We had made a request and staff called a couple of days in advance of stay and made it happen. Angel was...

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Helpful?
Thank tw62
THeResort, General Manager at Resort at Governor's Crossing, responded to this review

Thank you for the kind words and we will make sure Angel knows what a great job she is doing! We are glad you found the our location perfect for your needs! We hope to see you and your friends next time you are in the Great Smoky Mountain Area. Heather, General Manager

Powell, Tennessee
Reviewed 3 weeks ago

We are a family group of 5 ladies who make an annual pilgrimage to Sevier county to shop. We stay at the condo because there are two bedrooms/ two baths with a kitchen. This year our condo was smaller because it was an all queen suite.

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Helpful?
Thank Lisa S
THeResort, General Manager at Resort at Governor's Crossing, responded to this review

Thank you the kind words and continuing to stay with us! We can't wait to see you again in The Great Smoky Mountains. Heather, General Manager

Crab Orchard, Kentucky
Reviewed 3 weeks ago

Rooms were nice, condo with a kitchenette. Bed was comfortable. Everything was clean. There is a small indoor waterpark with 2 slides, hot tub, and pool. Unfortunately the heater in the pool was not working and it was like stepping into a tub of ice water. It would have been nice to know upon checking in.

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Helpful?
Thank Christy H
THeResort, General Manager at Resort at Governor's Crossing, responded to this review

Thank you for review! Glad you found the rooms nice, clean and comfortable. We have resolved the pool heater issue and for your next stay all should be warm! Thanks again, Heather, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Resort at Governor's Crossing offers 165 units for the perfect vacation. Our guest units can sleep from 2 to 14 and are equipped with full kitchens, baths with jetted tubs, modern decor and DVD players. The whole family will enjoy our year round climate controlled indoor water park and our seasonal outdoor water park with 5 pools, two hot tubs, high speed water slides, sauna, and a 250 foot lazy river. Be it a family vacation, weekend getaway, or a business trip you can rest assured that you have made the right choice when selecting to stay at The Resort at Governor's Crossing when looking for accommodations in the Smokies. ... more   less 

Additional Information about Resort at Governor's Crossing

Address: 225 Collier Dr, Sevierville, TN 37862-6911
Region: United States > Tennessee > Sevier County > Sevierville
Price Range: $113 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Resort at Governor's Crossing 3.5*
Number of rooms: 165
Reservation Options:
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Also Known As:
Resort At Governor`s Crossing Hotel Sevierville
The Resort At Governors Crossing
Governors Crossing Resort
Governor's Crossing
Resort Governors Crossing
Hotel Style:
#1 Green Hotel in Sevierville
#7 Romantic Hotel in Sevierville
#8 Family Hotel in Sevierville
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Questions & Answers

Here's what travellers have asked, with answers from Resort at Governor's Crossing staff and other travellers.
12 questions
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louisville, ky
3 months ago
alabama
Mount Airy, Georgia
Weston, Florida
Cincinnati, Ohio
2 months ago

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Questions? Get answers from Resort at Governor's Crossing staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are going for a condo, choose the king size”
 of 5 bubbles K9887CElisas, 16 Nov 2016 | Read review
“Park on the ends of the lots, to prevent the long walks around the pool, if you're in building one.”
 of 5 bubbles 1MattH1, 7 Nov 2016 | Read review
“Get a room with pool view to enjoy the balcony”
 of 5 bubbles JimmyH537, 2 Nov 2016 | Read review
“If you are looking for great pool access then you one a room on the 1st floor.”
 of 5 bubbles McCoyfamily, 1 Nov 2016 | Read review
“Request pool side if possible.”
 of 5 bubbles lv24wh, 27 Oct 2016 | Read review
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