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Wyndham Vacation Resorts Great Smokies Lodge

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345 Reviews from our TripAdvisor Community

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Showing 344: English reviews
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Ellijay
Reviewed 2 days ago NEWvia mobile

This was our first time ever staying at the Wyndham side. These rooms are much more affordable for families and more more spacious. We had a 2 bedroom with 2 bathroom. We didn't attend the 90 minute deal. We declined. We were here for our sons birthday.

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Helpful?
Thank Teague04
Decatur, Illinois
Reviewed 2 weeks ago

This is a wonderful resort for families with children. It has (in nice weather) several outdoor pools and water slides as well as indoor water slides and attractions. There is a large indoor arcade with many activities. Again, this is for families with children. If you are looking for a quiet peaceful rest, choose one of the other resorts in...

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Helpful?
Thank Michael B
Burbank, Illinois
Reviewed 22 January 2017

Staying in a two bedroom villa and having access to the indoor water park for 11 days. Would recommend linen change out at the end of a week without having to ask. So far all the staff has been great.

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Helpful?
Thank DonCusack
Management response:

Thank you, Don for taking the time to share your experience with us. We are glad to hear that you enjoyed the water park. We value your suggestions and feedback, as it gives us guidance on what to provide our guests during vacation. Again, thank you and we hope you come back to visit us soon.

Hollywood, Florida
Reviewed 14 January 2017

Our cabin was perfect! It had everything we needed for a cozy stay. Full kitchen, 2 bathrooms, game room and hot tub. It snowed while we were there, yet we were still able to make it off the mountain and when we were concerned they extended our stay an additional night for half price. Staff was very helpful!

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Helpful?
Thank Aimee E
Sara C, Owner Care at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Thank you for your review! We are happy to hear that you enjoyed your visit and were able to extend your stay. Please let our staff know if we may be of assistance during your next visit.

Paris, Canada
Reviewed 10 January 2017 via mobile

Convenient to the other area attractions but the kind of place you don't need to leave. We had 2 bedroom "standard" condo. It was beautiful! Clean, spacious, comfortable. Great kitchen that we hardly used. I think we were just too busy to eat. We were on 4th floor. Lots of fun! ...and almost HALF the price at the time we...

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Helpful?
Thank Chreez905
Heather W, Owner Care at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Wyndham's Great Smokies Lodge offers sublime amenities! Thank you for announcing your appreciation, and we hope to see you again soon. Warmest regards.

Lake Charles, Louisiana
Reviewed 1 January 2017 via mobile

Very nice condos. Staff was fabulous. We had a few issues with toilet & breaker flipping. They fixed it all fast & were very nice. Beautiful remodeled rooms & hall way. Ac works great. Nice balcony. Connected to wilderness condos. 5 stars for the Wyndham condo. 3 stars for the water park. Wilderness Water park is included with stay. Very...

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Helpful?
Thank Louisianatraveler11
Management response:

We are glad you enjoyed the resort. We apologize for any discomfort or inconvenience caused by the staff not paying attention to the water park rules, thank you for bringin it to our attention. We hope to see you again!

Columbus, Georgia
Reviewed 30 December 2016

This is a great setup if you have kids. We came to the resort for a family reunion (6 adults, 10 kids). We stayed in one of the two bedroom condos, which was very nice. The appliances and decor were modern, and everything "just worked". The proximity to the waterpark was really a plus. My kids (and I!) loved it....

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1Thank Nick M
Knoxville, Tennessee
Reviewed 14 December 2016

We stayed here through our timeshare and don't live far away so this was just a weekend getaway for us. We absolutely loved this place. Check-in was a breeze and our check-in lady (I've forgotten her name - terrible, I know!) was fantastic. We got a 2-bedroom deluxe on the first floor with a really nice view across the golf...

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Helpful?
Thank Julianne D
Karen G, Owner Care at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Hello Julianne, Thank you for the kind comments about our outstanding front desk staff!. We'll make sure to pass them along. I'm so glad that you and your friends came to visit us for your weekend getaway, and that you have so much at our water park! We look forward to seeing you on your next visit. Warm regards,

Zebulon, Georgia
Reviewed 5 December 2016

My wife and I take at least 5 vacations per year, and this was the best staff we have ever encountered. Right from the very beginning with Rita at the front desk being so helpful,to Ralph, Ronnie and the maids. I would recommend them to anyone. Thanks Wyndham Staff for a great stay!!!

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Helpful?
Thank Steve H
Karen G, Owner Care at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Hello Steve, Thank you for the kind words about our wonderful staff. We'll make sure to let them know how pleased you were with them. We would love for you to visit again very soon! Warm regards,

Birmingham, Alabama
Reviewed 30 November 2016

We are not Wyndham time share members, so we rented 4 nights before Thanksgiving for our family of 6. Our rental process/experience was not a good one, but it was from an individual through Redweek and had nothing to do with the resort. We were in a 2 bedroom presidential suite, but we originally requested a standard 2 bedroom. The...

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Helpful?
Thank mikainhayden
Elisabeth_EAE, Owner Care at Wyndham Vacation Resorts Great Smokies Lodge, responded to this review

Sounds like you had an exciting stay at the Great Smokies Lodge! Thank you for choosing Wyndham.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Golf Course
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry

Additional Information about Wyndham Vacation Resorts Great Smokies Lodge

Address: 1425 Old Knoxville Hwy, Sevierville, TN 37876-1359
Region: United States > Tennessee > Sevier County > Sevierville
Price Range: $189 - $547 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wyndham Vacation Resorts Great Smokies Lodge 3.5*
Number of rooms: 186
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Also Known As:
Wyndham Vacation Resorts Great Smokies Hotel Sevierville
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Vacation Resorts Great Smokies Lodge staff and other travellers.
28 questions
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Questions? Get answers from Wyndham Vacation Resorts Great Smokies Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you wish to view the children and families, choose a pool side room.”
 of 5 bubbles michaelbK7891GT, 9 Feb 2017 | Read review
“Search the website, they offer many different cabin sizes and amenities”
 of 5 bubbles AimeeE202, 13 Jan 2017 | Read review
“Building 6. Do NOT stay on the second floor of any of the buildings with the skywalk.”
 of 5 bubbles nickmT3446FA, 29 Dec 2016 | Read review
“Best view is on the "back side" across the golf course. Otherwise, you're looking out on to the parking lot.”
 of 5 bubbles 153julianned, 13 Dec 2016 | Read review
“The 2nd floor was great and had a lovely balcony overlooking the golf course!”
 of 5 bubbles mikainhayden, 29 Nov 2016 | Read review
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