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Wilderness at the Smokies Resort

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Traveller (922)
Room & Suite (300)
Pool & Beach (153)
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Overview
  • Excellent35%
  • Very good31%
  • Average16%
  • Poor9%
  • Terrible9%
Travellers talk about
“stone hill lodge”(180 reviews)
“wave pool”(286 reviews)
“indoor waterpark”(270 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,831)
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971 - 975 of 2,830 reviews
Reviewed 10 August 2015 via mobile

We chose to stay with this resort this weekend and I want to say that as satisfied as we were with our room, there were a couple of things that have left a bad taste in our mouth. When I reserved our stay, I was...More

7  Thank Tanya L
Response from WATS1424, Manager at Wilderness at the Smokies ResortResponded 23 September 2015

Thank you so much for your comments. Please be assured we address the smoking issues continually. In regards to the staff smoking near the building - all managers have been instructed to talk with and monitor their associates to be sure they only smoke in...More

Reviewed 10 August 2015

We recently stayed at the Stone Hill property at the Wilderness at the Smokies. This property is a little run down and not near the waterpark. You either have to drive down to the waterpark or take the free 15 minute shuttle. I did not...More

4  Thank newlyretired2013
Reviewed 9 August 2015 via mobile

this was our 2nd stay at the resort . We stayed at side you had to shuttle to main building but that wasn't a problem . Shuttles are very quick they are very clean and the drivers are very nice . We at the thirsty...More

Thank brandon p
Reviewed 9 August 2015 via mobile

This was the 3rd time my husband and I have taken our two oldest grandsons to the resort. We had an absolutely delightful time. The boys are already planning next year's trip! Everything needed for the weekend is in the resort. Restaurants for all three...More

Thank Donna M
Reviewed 9 August 2015 via mobile

The waterpark options are excellent for an on-site facility and offers options for a variety age groups. The water options itself are probably a 4.5 but the logistics have me rating it at 3. For the price of the rooms, customers should have access to...More

Thank foodisourlife
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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 129 - USD 284 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Sevierville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 129 - USD 284 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Sevierville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (922)
Room & Suite (300)
Pool & Beach (153)
Dining (25)
Amenities (117)
Family and Play Areas (62)
Questions & Answers
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Jennifer D
17 April 2018|
AnswerShow all 3 answers
Response from blakehutch | Reviewed this property |
It was snowing when we were there in March and the water slides and such were cool but not cold. We were never cold and the wave pool and hot tub, along with the big pool with the basketball goals were all comfortable.
1
Vote
SGibbs58
5 March 2018|
AnswerShow all 4 answers
Response from WATS1424 | Property representative |
Thank you for reaching out regarding you needs. I would call and talk with our reservations department directly, do not make your reservation on line. If you select River Lodge (this is the property where the indoor... More
0
Votes
getinglost
1 March 2018|
AnswerShow all 5 answers
Response from WATS1424 | Property representative |
Thank you for reaching out to the Wilderness. Our waterpark calendar is on our website with the up to date hours of operation of all our waterparks. Currently you will find for April 6th through April 8th the outdoor... More
0
Votes
Room Tips
"If you smoke, get a first level room facing the parking lot. You will be close to the unprotected designated..."
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"Recommend River Lodge room near indoor water park, 4th (top) floor (less traffic and noise). This is near..."
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"Go on line and check out the Villa's. There are only 6 of them but for a large group the best of..."
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"Rooms on the first are closer to the indoor waterpark."
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