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Quality Inn & Suites River Suites

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1 room 2 adults 0 children
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Quality Inn & Suites River Suites
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320 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn & Suites River Suites
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Showing 319: English reviews
Clive, Iowa
Reviewed 30 October 2016

My husband and I stayed here the first part of S.eptember. The maintenance of the property needs improvement. Our furnace/AC did not work and could not be fixed. Maintenance told us we could move rooms. But the property was full without available rooms. Fortunately, we were able to do without either heat or A/C without discomfort during our stay. Another...

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Thank Bmc1116
Reviewed 30 October 2016 via mobile

We only stayed 1 night. But it was very nice for the price! Spacious rooms with nice views! The indoor pool was clean and plenty of towels, and it stays open till 11. Breakfast was very good also! Comfy beds.

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Thank Christy B
Varney, Wv
Reviewed 27 October 2016

We reserved a 3 queen bed suite. Check in was quick and easy. The room was very clean and well stocked. The beds are very comfortable. The availability of the indoor pool and hot tub was convenient (even though we had no time to enjoy it). The only issue I have with this hotel is the lack of vending machines....

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Thank rkhuff
Nashville, Tennessee
Reviewed 27 October 2016

I am very particular about the cleanliness of a room I am staying in. The room does not have to be fancy but Must be clean. I was concerned about the type of room we would get staying at the Quality Inn in Seiverville but I was pleasantly surprised at how CLEAN and spacious the room we had was. We...

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Thank nananna_2010
South Point, Ohio
Reviewed 16 October 2016

My wife surprised me with a Smoky Mountain weekend retreat to celebrate my 60th birthday! She knows how much I truly love the TN Mountains! To start we had been fighting crazy traffic all day due to Hurricane Matthew threatening the east coast We ran in to convoy after convoy of Power company trucks going south in preparation to restore...

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1Thank tacomaman
ManagementTN100, General Manager at Quality Inn & Suites River Suites, responded to this review

Dear Benjamin I'm very sorry to learn that you'd a negative experience with us. I apologize for it. I checked the log book. Unfortunately, I didn't find any record of bring it to our attention. This is the first incident of gnat attack that I know of it. I surely will check this room by myself and will do the...

Summerville, Georgia
Reviewed 13 October 2016

The room was very clean and spacious. The staff was considerate and helpful - even left extra coffee packs in the room when they noticed all was used on our first morning there. The pool was clean and the children really enjoyed it. We stayed pool side, which concerned me with the noise level, but this was not a problem...

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Thank Kristy C
Reviewed 12 October 2016

Reserved two rooms for my family and inlaws. When I checked in one room was the wrong room type and the other had mold / mildew in the bathrooms. asked to switch rooms and another room we were given wasn't even cleaned from the previous guest yet. So after the third time we finally got settled in. The breakfast area...

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1Thank Jay M
ManagementTN100, General Manager at Quality Inn & Suites River Suites, responded to this review

Dear Guest I just want to highlight that in order for us to guarantee/hold the rooms, guest have to provide a valid credit card. In your specific case, when we try to authorize the card at 8:30 pm, unfortunately, it declined so guest service agent called you which went to voicemail. I waited at least 15 mins. then went ahead...

Reviewed 2 October 2016 via mobile

Great place to stay if you have kids. It gets pricey during seasonal events though. Indoor pool is fantastic, rooms are plenty big and were clean, and the buffet style breakfast definitely hit the spot prior to leaving. It's located near or within good proximity to all the attractions. We will definitely be staying again!

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Thank Shane T
cleveland
Reviewed 25 September 2016

We checked in on September 22, 2016, went very smoothly and quickly.The front desk clerk was very friendly and helpful. There was a problem parking because the owners had just had the parking lot resurfaced and many spaces were blocked off. We were able to find spots for both nights we were there. We did have an issue with the...

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Thank clevelandsluggo
Chicago, Illinois
Reviewed 17 September 2016 via mobile

Clean and good location - we had our 2 dogs - they have a maximum weight limit of 20 lbs - our dogs are 60 each - no one seemed to mind and we were thankful - breakfast was good & pool was clean - we will stay there again if we come through town again - rooms were huge

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Thank Cornfantastica

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites River Suites

Address: 860 Winfield Dunn Pkwy, Sevierville, TN 37876-5512 (Formerly Comfort Inn)
Region: United States > Tennessee > Sevier County > Sevierville
Price Range: $72 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites River Suites 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Quality Inn And Suites River Suites
Quality Inn & Suites River Hotel Sevierville
Comfort Inn Sevierville
Sevierville Comfort Inn
Hotel Style:
#8 Romantic Hotel in Sevierville
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites River Suites staff and other travellers.
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Questions? Get answers from Quality Inn & Suites River Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do stay here”
oledawg, 27 Mar 2017 | Read review
“look at room before you check in, check the AC unit, don't swim in the pool.”
dixiemarans, 23 Mar 2017 | Read review
“Rooms on third floor have great view.”
498lorettam, 9 Mar 2017 | Read review
“Pet Friendly and Clean”
monicafF5985LE, 20 Jan 2017 | Read review
“Ask for all the different layouts other than a 'standard' room; pick the one right for you.”
H8693XMsusanb, 16 Dec 2016 | Read review
5 of 5