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Quality Inn & Suites River Suites

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304 Reviews from our TripAdvisor Community

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Showing 303: English reviews
Gatlinburg, Tennessee
Level Contributor
58 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 2 days ago NEW via mobile

We stayed here on our 2nd day of evacuation from our home in Gatlinburg due to the wildfires in the last few days. All I can say is WOW! We were greeted with the friendliest staff, had the most beautiful fully equipped room with plush beds. Was not expecting such a great room or wonderful staff. Our room had a... More 

Helpful?
Thank Kathy H
Atlanta, Georgia
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 weeks ago

This property saw its better days 30 years ago. It is decently clean, but that's about all I can say about this motel that is good. It is extremely dated and run-down. I would not suggest that anyone stay here unless you are just trying to be extra cheap on your room costs. The parking lot is overrun with stray... More 

Helpful?
Thank GenPDP7
Alliance, Ohio
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago via mobile

I stayed for 9 nights with my handicapped friend and his very large service dog. The staff were exceptional and very understanding of the special needs of my friend. The room was much better than I expected. We had a separate living room and bedroom. The beds were comfortable. The sleeping area was quiet and dark even during the day.... More 

Helpful?
Thank fod360
Pinellas Park, Florida, United States
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago

We stayed here 4 days, was nice had a 1 king &1 queen bed rooms very nice bathroom was in the middle of the rooms with closet space with sink and mirror stool and shower in it on space, nice. the bed where comfortable each had a tv , table and chairs , there was a Balcony nice to sit... More 

Helpful?
Thank Martha G
Clive, Iowa
Level Contributor
97 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 4 weeks ago

My husband and I stayed here the first part of S.eptember. The maintenance of the property needs improvement. Our furnace/AC did not work and could not be fixed. Maintenance told us we could move rooms. But the property was full without available rooms. Fortunately, we were able to do without either heat or A/C without discomfort during our stay. Another... More 

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Thank Bmc1116
Level Contributor
6 reviews
4 hotel reviews
Reviewed 4 weeks ago via mobile

We only stayed 1 night. But it was very nice for the price! Spacious rooms with nice views! The indoor pool was clean and plenty of towels, and it stays open till 11. Breakfast was very good also! Comfy beds.

Helpful?
Thank Christy B
Varney, Wv
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 October 2016

We reserved a 3 queen bed suite. Check in was quick and easy. The room was very clean and well stocked. The beds are very comfortable. The availability of the indoor pool and hot tub was convenient (even though we had no time to enjoy it). The only issue I have with this hotel is the lack of vending machines.... More 

Helpful?
Thank rkhuff
Nashville, Tennessee
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 October 2016

I am very particular about the cleanliness of a room I am staying in. The room does not have to be fancy but Must be clean. I was concerned about the type of room we would get staying at the Quality Inn in Seiverville but I was pleasantly surprised at how CLEAN and spacious the room we had was. We... More 

Helpful?
Thank nananna_2010
South Point, Ohio
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 October 2016

My wife surprised me with a Smoky Mountain weekend retreat to celebrate my 60th birthday! She knows how much I truly love the TN Mountains! To start we had been fighting crazy traffic all day due to Hurricane Matthew threatening the east coast We ran in to convoy after convoy of Power company trucks going south in preparation to restore... More 

Helpful?
1 Thank tacomaman
ManagementTN100, General Manager at Quality Inn & Suites River Suites, responded to this review

Dear Benjamin I'm very sorry to learn that you'd a negative experience with us. I apologize for it. I checked the log book. Unfortunately, I didn't find any record of bring it to our attention. This is the first incident of gnat attack that I know of it. I surely will check this room by myself and will do the... More 

Summerville, Georgia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 October 2016

The room was very clean and spacious. The staff was considerate and helpful - even left extra coffee packs in the room when they noticed all was used on our first morning there. The pool was clean and the children really enjoyed it. We stayed pool side, which concerned me with the noise level, but this was not a problem... More 

Helpful?
Thank Kristy C

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites River Suites

Address: 860 Winfield Dunn Pkwy, Sevierville, TN 37876-5512 (Formerly Comfort Inn)
Region: United States > Tennessee > Sevier County > Sevierville
Price Range: $71 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites River Suites 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Quality Inn & Suites River Hotel Sevierville
Quality Inn And Suites River Suites
Comfort Inn Sevierville
Sevierville Comfort Inn
Hotel Style:
#1 Best Value Hotel in Sevierville
#8 Romantic Hotel in Sevierville
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites River Suites staff and other travellers.
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Questions? Get answers from Quality Inn & Suites River Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms located in the covered rear portion (poolside) are noisier and humid.”
 of 5 bubbles GenPDP7, 17 Nov 2016 | Read review
“look on line shows room pictures”
  • hall between bedrooms
 of 5 bubbles MarthaG740, 2 Nov 2016 | Read review
“get a suite. Not near the door when you are trying to sleep.”
 of 5 bubbles Bmc1116, 29 Oct 2016 | Read review
“Book rooms at your own risk. Reservations mean nothing to the owners.”
 of 5 bubbles O8700DPjaym, 11 Oct 2016 | Read review
“Get a third floor room if possible”
 of 5 bubbles clevelandsluggo, 24 Sep 2016 | Read review
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