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All reviewsfront deskbreakfast barcinnamon rollsroom was cleanparking lotan overnight stayfree wifiacross the streetplace to eatclose to downtownhealthy optionsgreat friendly staffmini suiteking roomwelcome centerliquor storenearby restaurants
After check-in we rode up in the elevator with the front desk person.
She was carrying linen for a room on the 3rd. floor. Stating hope no one comes in as she was by herself tonight. That meant the front desk/lobby was open to whomever...More
1 Thank pshhi2017
Response from FrontDesk_GM, General Manager at Holiday Inn Express & Suites Knoxville-North-I-75 Exit 112Responded 2 weeks ago
Thank you for sharing your comments with us. We want our guests to have an enjoyable stay and we sincerely apologize for any aspects of your stay that failed to meet your expectations. The safety of our guests is paramount to us and we appreciate...More
Had a very nice one night stay here. Room was very nice and much larger than I was expecting for a simple king room. Friendly staff and a good breakfast. Very close to downtown Knoxville and a good much cheaper alternative to staying downtown, especially...More
Thank Brian C
Response from FrontDesk_GM, General Manager at Holiday Inn Express & Suites Knoxville-North-I-75 Exit 112Responded 20 November 2017
We love to hear from our guests and are very happy to see that you had a tremendous stay with us. It was a pleasure to exceed your expectations with your room accommodations and share a friendly and welcoming atmosphere with you. We...More
Our room for 2 nights was clean and spacious. It needs an update but we were very comfortable.
Every employee of the hotel we came into contact with was wonderful - super helpful, kind and friendly.
We will definitely be back when we're in the...More
Response from FrontDesk_GM, General Manager at Holiday Inn Express & Suites Knoxville-North-I-75 Exit 112Responded 4 weeks ago
It was our pleasure to provide you with a clean, spacious place to rest. We're so pleased you had everything you needed and that our friendly staff made you feel welcome throughout your visit. The next time you're in town, we'd be proud...More
I stayed at this facility on April 6th and checked out the next morning,before I checked out the Justin Bieber look alike named Derek charged my card wrongfully ,I asked to speak with a manager, she claims that she doesn't"speak" to guests, I tried to...More
Thank Julios D
Response from FrontDesk_GM, General Manager at Holiday Inn Express & Suites Knoxville-North-I-75 Exit 112Responded 10 April 2018
Thank you for notifying us of the issue you experienced during check-out. It is fully our intention to make sure each and every one of our guests is satisfied with their stay as well as our billing process, so we regret that you...More
Good hotel, good service, comfortable beds and good breakfast. Just hard to climb onto new beds if you are under 5'4". Would stay again if I can find a bed with a step stool. breakfast in the morning was hot and many selections. fresh fruit...More
Response from FrontDesk_GM, General Manager at Holiday Inn Express & Suites Knoxville-North-I-75 Exit 112Responded 28 March 2018
Your feedback is appreciated. We're delighted to find out that many aspects of your recent stay at Holiday Inn Express & Suites Knoxville-North met your needs and expectations. It also means a lot to know that you were satisfied with the helpful service, comfortable beds,...More