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Red Roof Inn & Suites Pigeon Forge - Parkway

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Red Roof Inn & Suites Pigeon Forge - Parkway
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400 Reviews from our TripAdvisor Community

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Showing 397: English reviews
Franklin, Kentucky
Reviewed 2 days ago NEW

We decided to give this place one more try due to the cheap off season rates, Redicard points, and no charge for our dog. Check in was fast and friendly. Our room appeared to have new sheets and pillow cases. Nice thick towels. Good water pressure. The room was clean and comfortable. Wifi was ok. No problems with the room...

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Helpful?
Thank mcc0471
Jason M, Director of Sales at Red Roof Inn & Suites Pigeon Forge - Parkway, responded to this review

Thank you for giving us a opportunity to fulfill your lodging needs.Our sincere apologies for the unsatisfactory breakfast we provide .We are in process of moving our breakfast area to a larger space and expanding our breakfast items .Once this is done by June we hope you give us another opportunity to exceed your expectations.

Reviewed 6 days ago NEWvia mobile

This is a motel style "hotel". For the price, our room was not bad at all. Company in the lobby will get you a deal on attractions for a quick tour. We did so and regretted it. We purchased tics through them for certain times. After the tour, we were given our tics with completely different times which messed up...

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Helpful?
Thank 1611KJV
Jason M, Director of Sales at Red Roof Inn & Suites Pigeon Forge - Parkway, responded to this review

Thank you for choosing us for your lodging needs during your trip to the Smokies. My sincere apologies for the unhappy results with river crossings .They are a reputable company and most guests are satisfied with the discounts they provide. Unfortunately I can not speak for them but maybe if you contact river crossings they can perhaps do something for...

Hendersonville, North Carolina
Reviewed 2 weeks ago via mobile

Totally disappointed in this facility. Recently updated .... used contractors with less than desirable carpentry skills. Room not clean as one would expect. Breakfast served only 2 hours. We stay in Pigeon Forge 4 - 5 times a year. Will never revisit Red Roof.

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Helpful?
Thank cblevins
Jason M, Director of Sales at Red Roof Inn & Suites Pigeon Forge - Parkway, responded to this review

My sincere apologies for the unsatisfactory stay with us.If you could please call me with more detail about the issues you incurred so I can better serve other guests.Thank you.

London, Kentucky
Reviewed 2 weeks ago via mobile

My wife and I stayed at the Red Roof Inn on the strip. Our room was clean, orderly and well keep. We also noticed up grades that was taking place in the hotel with new flooring in the rooms. I was reading some reviews and the complaints about the hotel and found them emotional rather than honest with open eyes....

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Helpful?
Thank Shiloh76
Jason M, Director of Sales at Red Roof Inn & Suites Pigeon Forge - Parkway, responded to this review

Thank you for giving us a opportunity to exceed your expectations .We look forward to your next visit.

Chauvin, Louisiana
Reviewed 2 weeks ago

My family and I have stayed here multiple times. Very friendly staff. Large clean and comfortable rooms. My fur baby is also allowed here. Walking distance to shopping, restaurants and attractions. We watched the New Years Eve fireworks show put on at The Island from the comfort of our warm room. Parking lot is very roomy.

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Helpful?
Thank faycocodrie
Jason M, Director of Sales at Red Roof Inn & Suites Pigeon Forge - Parkway, responded to this review

Thank you for giving us a opportunity to exceed your expectations .We look forward to your next visit.

Reviewed 2 weeks ago

room did not have a chair except the one at the desk. we noticed other rooms did have a chair. the room only had three sets of towels, even though we had four guests in our room. the bathroom was tiny and we had a leak in the pipe under the lavatory. we put our shoes under there and woke...

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Helpful?
Thank Sherrill W
Jason M, Director of Sales at Red Roof Inn & Suites Pigeon Forge - Parkway, responded to this review

Thank you for choosing us for your lodging needs. unfortunately there are some thing we still need to work on .My sincere apologies for the issues you incurred during your stay.We do have a 2 story parking garage available for over flow parking for future information .Thank you once again for sharing your experience with us to better serve our...

Jonesborough, Tennessee
Reviewed 4 weeks ago

When I saw the name of the hotel after I got my Hotwire confirmation I knew I'd made a mistake. We decided to go ahead and give the chain a chance since it was only 1 night, but our room was actually worse than we expected. Most of the furniture was broken with drawers that wouldn't close all the way....

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Helpful?
Thank cpatterson1177
Jason M, Director of Sales at Red Roof Inn & Suites Pigeon Forge - Parkway, responded to this review

Thank you for giving us a opportunity to fulfill your lodging needs .My sincere apologies for not living up to the standards you expected.We are in a process of renovating our property and after it has been completed I hope you will give us another chance to exceed your expectations. Thank you once again for bringing the issues you incurred...

Reviewed 9 December 2016 via mobile

Jason was so wonderful, Brittney, Everette, Mr Bob (the owner great) Noel are all wonderful ppl at this hotel, I had a super good nights sleep, comfy beds, pillows and no worries! The lounge their is fun too!

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Helpful?
Thank Amy G
Jason M, Director of Sales at Red Roof Inn & Suites Pigeon Forge - Parkway, responded to this review

Thank you for choosing us for your lodging needs during your trip to the Smokies. We are happy to hear that it was a pleasurable stay .We look forward to your next visit.

A TripAdvisor Member
1 review
Reviewed 5 December 2016 via mobile

Thank you Everette and Tim and the entire staff, during the wildfires you guys stepped up to help take care of this community. Me and my family lost everything and you opened your doors to us and helped tremendously, Thank you from the bottom of my heart for going above and beyond

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Helpful?
Thank A TripAdvisor Member
Jason M, Director of Sales at Red Roof Inn & Suites Pigeon Forge - Parkway, responded to this review

We take the thought of community very serious .we always will open our arms to community and locals when we can.Thank you very much for the compliment.

Severn, Maryland
Reviewed 30 November 2016

Charged me for a night we did not stay and would not refund the money. Manager does not return calls. Rooms were not cleaned every day. Could not get the continental breakfast because the room was too small to hold the occupancy of the hotel. The chairs at the pool were mostly broken. Each of us had something different broken...

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Helpful?
1Thank cjblewis
Jason M, Director of Sales at Red Roof Inn & Suites Pigeon Forge - Parkway, responded to this review

My sincere apologies for the unpleasant stay. Im sorry for the lack action taken by management team.If you could reach out to me at your convenience I would be glad to discuss the issues you incurred during your stay.Thank you..

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
Official Description (provided by the hotel)
143 brand new guest rooms and suites complete with television and remote, mini-refrigerator, microwave, coffeemaker, iron and ironing board. Spacious work desk area, FREE high speed wireless internet and free local calls. Seasonal outdoor pool and kiddie pool. Only two miles from Dollywood and Splash Country. ... more   less 

Additional Information about Red Roof Inn & Suites Pigeon Forge - Parkway

Address: 2826 Parkway, Pigeon Forge, TN 37863-3316 (Formerly Pigeon Forge Inn & Suites)
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $60 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn & Suites Pigeon Forge - Parkway 2*
Number of rooms: 143
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Also Known As:
Pigeon Forge Inn And Suites
Pigeon Forge Hotel Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn & Suites Pigeon Forge - Parkway staff and other travellers.
4 questions
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South Carolina
over a year ago
Galion, Ohio
over a year ago

See all questions (4)

Questions? Get answers from Red Roof Inn & Suites Pigeon Forge - Parkway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are several options, poolside, mountain view, etc. Plenty to choose from.”
 of 5 bubbles hpknssr, 24 Nov 2016 | Read review
“(The "how expensive" rating is based on weekend rates...)”
 of 5 bubbles joas157, 25 Oct 2016 | Read review
“Ask for a back of the property room for the front is a very busy and noisey road front.”
 of 5 bubbles anncF6218YP, 24 Oct 2016 | Read review
“first floor get luggage in better”
 of 5 bubbles luckydog42, 29 Sep 2016 | Read review
“I liked the "non-pool" side. Seemed quieter and less issues with parking”
 of 5 bubbles atravlerami, 28 Sep 2016 | Read review
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