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Red Roof Inn & Suites Pigeon Forge - Parkway

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Red Roof Inn & Suites Pigeon Forge - Parkway
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427 Reviews from our TripAdvisor Community

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Showing 424: English reviews
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Reviewed yesterday NEWvia mobile

I had an excellent time at this location. Friendly staff, clean rooms, and it was right in the middle of all the action. Hot breakfast each morning to start the day is always a plus. Will return to theirs location.

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Helpful?
Thank Shawn L
Reviewed 1 week ago via mobile

My stay at Red Roof was very good. The rooms were clean and smell great. Karmen the concierge was great help me with places that i were interested and wanted to check out. Your the best Karmen thanks for everything .

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Helpful?
Thank quinton1983
Jason M, Manager at Red Roof Inn & Suites Pigeon Forge - Parkway, responded to this review

I appreciate your comments regarding your recent stay at the & Suites Pigeon Forge. We always enjoy hearing about the positive experiences our guests have at our hotel. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to...

Reviewed 1 week ago

Promises of a hot breakfast with eggs and sausage and gravy were misleading. No eggs, gravy missing any signs of sausage. Weak coffee if you could find a pot with anything in it. Rooms were repainted but still old. Lots of delivery and trash truck noises early in the morning. Bed was rather lumpy. Kids had fun in the pool,...

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Helpful?
Thank Cindy W
Jason M, Manager at Red Roof Inn & Suites Pigeon Forge - Parkway, responded to this review

Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Pigeon Forge. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you...

Kingsport, Tennessee
Reviewed 1 week ago

The Red Roof Inn is a little dated but well kept. The staff are all excellent and pleasing. The bed was very comfortable. The breakfast was very adequate with multiple choices. The gravy is not truly southern gravy; there's no meat at all.

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Helpful?
Thank castlerc
Jason M, Manager at Red Roof Inn & Suites Pigeon Forge - Parkway, responded to this review

Thank you for choosing us during your trip to the Smokies. We are happy to hear that it was a good experience and look forward to your next visit .

Lexington, Kentucky
Reviewed 2 weeks ago via mobile

This is a great hotel. Looks like they are really sprucing up the place. Close to the center of town. We even walked to the restraint next door for pancakes. Breakfast was included in our room. The beds are kinda firm but the room it's self was really nice.

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Helpful?
Thank pobuda83
Jason M, Manager at Red Roof Inn & Suites Pigeon Forge - Parkway, responded to this review

Thank you for choosing us during your trip to the Smokies. We are very happy that you and your family had a wonderful stay and look forward to your next visit.Thank you once again.

Boone, North Carolina
Reviewed 3 weeks ago via mobile

We have been staying at Red Roof Inn for years because they are pet friendly, the staff has always been the best, and the location right across the street from The Island literally can't be beat. The two room family suite with bunk beds for the grand kids accomodated our party of 6 very comfortably. They have always tried to...

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Helpful?
Thank jerrystephmarshall
Jason M, Manager at Red Roof Inn & Suites Pigeon Forge - Parkway, responded to this review

We are so happy that your family and fido enjoyed your stay with us again.We are very excited about the upcoming projects we are about to undertake to improve our property even more.We look forward to your next visit.Thank you very much !!!

Reviewed 3 weeks ago via mobile

This hotel needs a lot of work ,Entry doors with broken locks air conditioners that don't work, checked in and room air did not work, waited 20 minutes on a person to fix who never showed up.Then we were moved to another room shortly after with no apologies.this is a pet friendly hotel so if you don't like barking dogs...

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Helpful?
Thank Sid B
Jason M, Manager at Red Roof Inn & Suites Pigeon Forge - Parkway, responded to this review

Our sincere apologies for the unpleasant stay.Unfortunately we must constantly renovate our hotel to stay competitive.We try to get this accomplished during a time it is less intrusive to our guests .

New Palestine, Indiana
Reviewed 3 weeks ago

We had just spent two days at another hotel I will call Hotel of Horrors and we were walk'in with no reservations. Clerk at the office was very accommodating and within minutes we were booked in for a very nice 5 day stay. Everyone at the hotel seemed happy to work there and were extremely pleasant. The remodel of the...

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Helpful?
Thank bigalnewpal
Jason M, Manager at Red Roof Inn & Suites Pigeon Forge - Parkway, responded to this review

Thank you for choosing us during your trip to the Smokies. We are happy to hear that it was a great experience and look forward to your next visit .Thank you one again. p.s. tell sissy we said hello!!

Charlotte, North Carolina, United States
Reviewed 3 weeks ago

I've stayed many times in this location and in about every kind of room they have. On my past visit I was placed in what has been the smallest room ever at this location. It felt a bit cramped over some of the rooms here. Seems to be luck of the draw when you get a double queen room. Usually...

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Helpful?
Thank Michael J
Jason M, Manager at Red Roof Inn & Suites Pigeon Forge - Parkway, responded to this review

Thank you for staying with us once again during your trip to the Smokies .Our standard two queens are a little smaller than the two queens with sleeper sofa I believe the other was sold out during your stay .If you could call me direct next time I could help you get the larger room.We will make sure for now...

Louisville, Kentucky
Reviewed 4 weeks ago

The staff are awesome and friendly and help us out of a jam when we booked another place on the parkway. The hot breakfast was good biscuits and gravy and scrambled eggs and waffles and many other items to eat. Get there at 7:30 AM when the doors open.

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Helpful?
Thank GaryEddie M
Jason M, Manager at Red Roof Inn & Suites Pigeon Forge - Parkway, responded to this review

Thank you for choosing us during your trip to the Smokies. We are very happy that you and your family had a wonderful stay and look forward to your next visit.Thank you once again.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Red Roof Inn Pigeon Forge welcomes you to our pet friendly, family friendly hotel with free WiFi. Located off the Pigeon Forge Parkway, our inn is less than a 5-minute walk to many attractions including the Comedy Barn Theater, Fast Tracks Amusement Park, and The Island of Pigeon Forge. We offer free WiFi and cable TV with the NBA Pass available. Microwave & refrigerator, coffee maker, flat screen TV, and work desk in all rooms. Guests can relax in the outdoor pool with kiddie pool (open April – September, weather permitting). Karaoke offered Tuesday thru Sunday evenings. On-site cafe is also available with food and refreshments. The inn also features 24-hour front desk, and fax and copy facilities. ... more   less 

Additional Information about Red Roof Inn & Suites Pigeon Forge - Parkway

Address: 2826 Parkway, Pigeon Forge, TN 37863-3316 (Formerly Pigeon Forge Inn & Suites)
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $69 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn & Suites Pigeon Forge - Parkway 2*
Number of rooms: 143
Reservation Options:
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Also Known As:
Pigeon Forge Inn And Suites
Pigeon Forge Hotel Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn & Suites Pigeon Forge - Parkway staff and other travellers.
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Questions? Get answers from Red Roof Inn & Suites Pigeon Forge - Parkway staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the ground floor and it was very quiet. All outside entrances.”
castlerc, 13 Apr 2017 | Read review
“Just ask at the front desk and they will be as accommodating as possible...”
bigalnewpal, 29 Mar 2017 | Read review
“If you stay on the first floor, you can park right in front of your room.”
BTG2011, 24 Mar 2017 | Read review
“tip the housekeepers they are awesome”
661vincel, 22 Mar 2017 | Read review
“1st floor great parking right up to your door.”
mooseheads426, 20 Mar 2017 | Read review
5 of 5