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All reviewsconference centerwould stay here againour room was spaciousrecommend this hotel to anyonefront desk staffindoor poolgame roomstaff was very friendlythe main stripparkwaytennesseetrolleyfireplace
Quick check in and helpful staff. There is a trolly stop right outside the hotel. The room was clean. The. staff was very helpful in directing us which direction we needed to go and easy to get change from them.More
Response from HolidayInnPF, Guest Relations Manager at Holiday Inn Pigeon ForgeResponded 9 August 2017
Dear Danielle L,
Thank you for your feedback regarding your recent visit at our hotel. We are pleased to hear that you found our staff friendly and our location convenient to local attractions. We hope you will visit us again the next time you visit...More
This is a great place to stay! Our room was very nice. The staff was very nice. Great pool. They served our family (about 80 people) in a spacious meeting room & the food was fantastic. Delicious!! Then we had another meeting room for our...More
Thank Trenna K
Response from HolidayInnPF, Guest Relations Manager at Holiday Inn Pigeon ForgeResponded 28 July 2017
Dear Trenna K,
Thank you for your positive review of our hotel! We are so pleased to hear you and your family enjoyed your stay with us and the convenience of our location to restaurants and local attractions. We are also very happy to hear...More
Staff was friendly. Conveniently located. Room was clean. Everything was functional and served it's purpose but could use some maintenance. spotty paint on ceiling repairs, no base board in bathroom, missing ceiling tiles in the lobby, paint peeling off in sheets in the pool area....More
Thank Joshua W
Response from HolidayInnPF, Guest Relations Manager at Holiday Inn Pigeon ForgeResponded 11 July 2017
Dear Joshua W.
Thank you for taking the time to review your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We appreciate your comments about the aspects of our hotel that need repair and we...More
We have stayed at many Holiday Inn but this one needs work. First it took them 30 minutes to check me in even though all ready paid for. First room, not to clean plus the air conditioning was extremely loud. They tried to tell us...More
Response from HolidayInnPF, Guest Relations Manager at Holiday Inn Pigeon ForgeResponded 7 July 2017
Thank you for your feedback regarding your recent visit at our hotel. We greatly appreciate your taking the time to bring these matters to our attention and apologize for any inconvenience you may have experienced. We appreciate the candid feedback we receive and...More
In town for the ihg vacation club sales tour. This hotel, though not the resort, is nice! Fantastic customer service. Clean, very nice housekeeping. Older rooms and yeah a little bit of paint peeling here and there. The beds were super comfy and location is...More
I'm not sure what the issue is because your question or all that I see of it doesn't explain why you are concerned. I looked at reviews and am guessing perhaps bed bug issue. We stayed in August for a night and it was... More
I'm not sure what the issue is because your question or all that I see of it doesn't explain why you are concerned. I looked at reviews and am guessing perhaps bed bug issue. We stayed in August for a night and it was fine. Food for kids was free, pool area was nice though too much chlorine... And the rooms, while big were not as sparkly as some or most Holiday Inns --- however there are a lot of hotels in that area. If you are uncomfortable with something you saw or read. Change hotels. I can't imagine it would be that busy there at this time of year....
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