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BEST WESTERN Toni Inn

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997 Reviews from our TripAdvisor Community

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Showing 993: English reviews
Reviewed 2 days ago NEW

We had made reservations to stay at this location for one night on Dec. 2nd to attend the Gatlingburg Parade in which my son was suppose to march in for the first time with his school marching band. We had made our reservation a month or 2 in advance. To our surprise the area of Gatlinburg/Pigeon Forge received terrible loss...

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Helpful?
Thank Karrie Maas L
Robbinsville, North Carolina
Reviewed 3 days ago NEW

Front desk staff was courteous and efficient. Housekeeping staff was good! Beds were good; pillows were good; shower was good; room was clean and odor free; room size was adequate; breakfast was good, but short of places to sit and eat; Given the very recent inferno in Gatlinburg, we met some residents who'd lost everything, so the compassion shown them...

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Thank Henry E E
Oakman, Alabama
Reviewed 1 week ago

Our second and hopefully annual stay here was as before great. Room was good, breakfast was even better than most motel breakfast. We were able to get a good couple days in Pigeon Forge before moving to Gatlinburg and the location of this motel made it easy to get to anywhere we wanted to go. We hope this time next...

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Thank 5d4w
Richland, Mississippi
Reviewed 1 week ago

Great motel to stay. Nice hot and continental breakfast in the mornings. Nice roomy rooms. Would recommend anyone to stay here when visiting in Pigeon Forge area. Close to shopping and within walking distance to some great restaurants.

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Thank mdlyford
Johnson City, Tennessee, United States
Reviewed 2 weeks ago

Sand in hot tub, black in pool, not enough area for sitting for breakfast, also parking is really bad when they are full. I didn't like the lip on the headboard of beds, hurts your neck. The shower curtain wasn't long enough to stay in tub while taking shower.

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Helpful?
Thank Sandy G
richlands, United States
Reviewed 2 weeks ago

Clean rooms, friendly staff, and good experience for the price. However I think management staff should consider designating areas for smokers. I believe smokers have the right to smoke and I believe non smokers should not have to walk through the smoking areas. I also think they need to consider expanding the breakfast area as each morning there was no...

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Thank Mary S
Campton, Kentucky
Reviewed 2 weeks ago

We stayed in room 122, that led directly out into the pool area. It was beautiful and so handy. Check in was very easy and quick. I was able to use points for our stay and we got exactly what we asked for in room choice.

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Helpful?
Thank MaryMcWhorter
BestWesternToniInn, Front Office Manager at BEST WESTERN Toni Inn, responded to this review

Thank you for taking the time to let us know about your stay, and for giving us such a great review. We love hearing when our guests enjoy their stay, and it sounds as if you did just that. Also, the Best Western Rewards program definitely has its benefits, and we are happy to hear that you were able to...

Windsor, Canada
Reviewed 2 weeks ago

When we go to the Pigeon Forge/Gatlinburg we always stay at the Toni Best Western. This year when we booked it was very busy and so we only got to stay the Thursday and Friday night. When we arrived at the hotel, it had been completely refurbished. We were on the main floor and the door was just outside, so...

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Helpful?
Thank Canadians2155021
BestWesternToniInn, Front Office Manager at BEST WESTERN Toni Inn, responded to this review

Thank you for taking the time to write such an amazing review. We are so happy to hear that you decide to stay with us whenever you visit our area, and we definitely look forward to many more visits in the future. I will pass along your compliments about our recent property upgrades to our owners, who love hearing when...

Nashville, Tennessee
Reviewed 2 weeks ago

Very clean and close to everything they have meds at front dest so I didn't have to leave to go get any. Breakfast was very good the first day but I think it was left overs on Sunday on our last day there.

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Helpful?
Thank melissacO4235AJ
BestWesternToniInn, Front Office Manager at BEST WESTERN Toni Inn, responded to this review

Thank you for taking the time to write such a great review. We did recently add a market to our front desk area, which does have medicines, along with a variety of drinks and snacks. We love hearing that this was helpful to you, and I will definitely pass along your compliments to our owners who would love hearing you...

Wirtz, Virginia
Reviewed 2 weeks ago via mobile

I stayed here with my grandpatents for 4 nights. The staff was beyond helpful and the room was lovely and large. The included breakfast was tasty and had plenty of variety. I would stay here again and most likely will.

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Helpful?
Thank Jamie C
BestWesternToniInn, Front Office Manager at BEST WESTERN Toni Inn, responded to this review

Thank you for taking the time to write such a wonderful review! I will definitely pass along your compliments to our staff, and we would love for you to visit us again. Once again, thank you for the great review.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
The very finest in accommodations are right in the heart of Pigeon Forge and the Great Smoky Mountains. Our ideal location in the foothills of the Great Smoky Mountain National Park is only 10 miles from the Sugarlands Welcome Center entrance. Outlet Shopping centers are just minutes away and a very convenient drive or trolley ride from us. For that special occasion, romantic weekend or well planned family vacation, Best Western Toni Inn in Pigeon Forge offers a variety of hotel accommodations and amenities sure to please all travelers. Free Hot Continental Breakfast • Family Rooms • Whirlpool Rooms • Non-Smoking Rooms • Queen and King Beds • In-room Coffee Makers, Microwaves and Small Refrigerators • Hairdryers • Flat Screen Televisions • Free Premium Movie Channel & Wireless Internet • Heated Indoor and Outdoor Swimming Pools and Hot Tubs. ELEVATOR. ... more   less 

Additional Information about BEST WESTERN Toni Inn

Address: 3810 Parkway, Pigeon Forge, TN 37863-3816
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $78 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Toni Inn 2.5*
Number of rooms: 114
Reservation Options:
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Also Known As:
Best Western Toni Hotel Pigeon Forge
Best Western Pigeon Forge
Pigeon Forge Best Western
Hotel Style:
#21 Family Hotel in Pigeon Forge
#24 Romantic Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Toni Inn staff and other travellers.
14 questions
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Toronto
7 months ago
over a year ago
7 months ago

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Questions? Get answers from BEST WESTERN Toni Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor accessibility was great!”
 of 5 bubbles HenryEE, 7 Dec 2016 | Read review
“Pool side rooms can be a little noisy if laughing/giggling children bother you.”
 of 5 bubbles Wegoodins, 7 Nov 2016 | Read review
“1st Floor rooms cost more”
 of 5 bubbles boxerjake, 20 Oct 2016 | Read review
“As far as possible from the indoor pool area!”
 of 5 bubbles j_p_bart, 17 Oct 2016 | Read review
“Come early for a good parking place. Also if you are on the 2 or 3rd floor... Request a unit close to the elevator.”
 of 5 bubbles Bigmarv1975, 24 Sep 2016 | Read review
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