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The Inn at Christmas Place

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The Inn at Christmas Place
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1,921 Reviews from our TripAdvisor Community

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Showing 1,915: English reviews
Lakeland, Tennessee
Reviewed 3 December 2013

Spent the night there during the Thanksgiving weekend. From the uniformed doormen to the gracious front desk persons to the breakfast chefs we found the service to be impeccable. The rooms are nicely furnished but basically your typical upscale hotel room, with the exception that each room is decorated for Christmas. The hot breakfast is cooked as you like. My...

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1Thank David W
Atlanta, Georgia
Reviewed 2 December 2013

After reading all of the rave reviews, I was so excited to stay at this hotel. I will say that the decorations were beautiful. Other than that, our experience was average. The beds were fine, but nothing to write home about. The front desk staff wasn't nasty, but I wouldn't exactly describe them as overly friendly or cheerful, either. I...

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3Thank MChef
Pickens, South Carolina
Reviewed 2 December 2013

Best hotel I have I stayed at in Pigeon Forge. It cost a little bit more but the memories make it worth every dollar. We enjoyed a magic show, cookies with Santa, and a Rudolph character visit. The room was beautifully decorated with our very own miniature Christmas tree. The breakfast was hot and delicious. My only regret was getting...

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Thank StephK911
Knoxville, Tennessee
Reviewed 1 December 2013

The owners also own the Christmas Place shops across the street. Both are first class. Only expect the best. Both the hotel and the shops will put you in the Christmas spirit any time of the year. Like most 1st class operations, it's going to cost you more. If you can afford it, it is well worth the price.

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Thank JimPavo
Anderson, Indiana
Reviewed 30 November 2013

We stayed at the Inn at Christmas Place Thanksgiving night. From the beautiful landscaping to front entrance, the Inn is adorned with the most beautiful Christmas Lights and Decorations. Inside it is even more beautiful with gorgeous trees and a huge fireplace. The clock in the lobby is breath taking. The front staff was very friendly and knowledgeable. The lovely...

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Thank Dinkyben
Lexington, Kentucky
Reviewed 28 November 2013

I didn't say the cheapest but well worth the money. Have stayed here a few times. No matter what the season it is all Christmas inside the hotel. Christmas trees and other decoration. Hallways and in every room there are holiday decorations. The breakfast is fantastic. A number of different stations get your eggs, waffles like you like them. Numerous...

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2Thank Don M
Jellico, Tennessee
Reviewed 24 November 2013

We spent one night at the Inn. It is a wonderful place to stay. All the staff were so nice! This is the friendliest place I've ever stayed. They had free cookies and coffee, cider, or cocoa in the evening and free movies with some great Christmas titles. There is a hidden Nativity on every floor and the decorations throughout...

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Thank aoj1954
Reviewed 21 November 2013 via mobile

We stayed in mid November. The Hotel is beautifully decorated and the staff is very friendly . The room was great and beds very comfortable . The bathrooms had thick towels and washcloths and the water in shower was hot fast and lasted through entire shower. The breakfast buffet was great . If staying on weekend get there before 9...

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Thank Nettie141
Roanoke, Virginia
Reviewed 20 November 2013

We had a great experience here! Our family had a great time, we were greeted my friendly and courteous staff! Our room was very clean and neat! The breakfast was awesome! The decor definitely put us in the Christmas spirit! My kids loved being able to borrow Christmas DVD's from the front desk! While we were here my daughter got...

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Thank Mandy T
Reviewed 18 November 2013

Last year we visited the Inn at Christmas Place with our two boys and it was absolutely magical! We were excited to repeat this trip this year with our boys now 6 and 3 years old. Unfortunately this trip was tainted with terrible customer service and rather disgusting room conditions. When booking our room I was told that they only...

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6Thank WCUJenn
JanetDonaldson, Marketing at The Inn at Christmas Place, responded to this review

I am very sorry that your second visit was such a disappointment for you and your family. I understand that you initially reserved a room on line, and then needed to change your reservation dates - which is not a problem. The room that was available on your final trip date, while having only one king-size bed, was furnished with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
With the old-world charm and elegance of a picturesque Bavarian hotel, The Inn at Christmas Place is your number one destination for a memorable experience. Located just across from its namesake, The Incredible Christmas Place, The Inn offers many unique features, including year-round Christmas decor and beautiful, themed suites. Performances by a two-story glockenspiel, outstanding amenities, and our friendly staff make The Inn at Christmas Place your place to create memories to last a lifetime. ... more   less 

Additional Information about The Inn at Christmas Place

Address: 119 Christmas Tree Lane, PO Box 958, Pigeon Forge, TN 37863-3365
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $158 - $369 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Inn at Christmas Place 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
The Inn At Christmas Place Hotel Pigeon Forge
Hotel At Christmas Place
At Christmas Place Hotel
Hotel Style:
#1 Romantic Hotel in Pigeon Forge
#1 Family Hotel in Pigeon Forge
#3 Green Hotel in Pigeon Forge
#12 Business Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from The Inn at Christmas Place staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“any room is great!!!”
 of 5 bubbles bamahon61, 13 Jan 2017 | Read review
“Any balcony room towards the Wheel or courtyard !!! Corner suites large, sunny with a Christmas theme in each,also a Santa Suite !”
 of 5 bubbles Mspink2, 8 Jan 2017 | Read review
“Try a room with a Christmas tree in it!”
 of 5 bubbles lollyflashpants47, 6 Jan 2017 | Read review
“Try to get a room with a balcony. Facing the front has view of Christmas place shop across the street with beautiful lights.”
 of 5 bubbles barbarao539, 5 Jan 2017 | Read review
“view of street,must have a balcony”
 of 5 bubbles gmj1121, 8 Dec 2016 | Read review
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