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The Inn at Christmas Place

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The Inn at Christmas Place
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1,931 Reviews from our TripAdvisor Community

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Showing 1,925: English reviews
Georgia
Reviewed 2 days ago NEWvia mobile

It was our first visit to the Inn at Christmas Place and it won't be the last. We came for our 16th Anniversary and originally booked a double queen room so our little girl could come. She ended up staying with family so when they called to confirm our reservation I asked if we could change to a King suite....

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Helpful?
Thank Carrie B
KKinFB, Owner at The Inn at Christmas Place, responded to this review

Happy Anniversary! We are so glad you chose to celebrate here at the Inn. Our Santa concerts are very popular events, I'm happy to hear you were able to find a relaxing spot to enjoy the show. Cookies and milk before bedtime is the best late night snack! Mark and Bobby are both wonderful employees and I will be sure...

Chattanooga, Tennessee
Reviewed 3 days ago NEWvia mobile

We come to Gatlinburg several times a year and usually stay in the city of Gatlinburg. We decided to branch out and checked Trip Advisor for recommendations. The Inn at Christmas Place was rated number one, so we thought we should check it out. We're both so pleased that we did. This is one of the best hotels we have...

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Helpful?
Thank KenBarbie432
KKinFB, Owner at The Inn at Christmas Place, responded to this review

WOW! Thank you for such a detailed review. We are thrilled that you chose our hotel based on previous reviews and that you found it to be deserving of our ranking. We appreciate you noticing all the small details from our uniforms to the sanitizing strips. It's important to us that our guests know they are staying in well cleaned...

Columbia, South Carolina
Reviewed 6 days ago NEW

This place is incredibly well decorated without being over-the-top. It has that "home" feeling to it. The rooms were nicely decorated, very clean, and much larger than I expected. We had a king bed suite which had a balcony as well. The staff was very delightful and helpful at all times and always had a smile on their face. It...

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1Thank Nicholas W
KKinFB, Owner at The Inn at Christmas Place, responded to this review

Thank you for taking the time to review our Inn. Our décor team does a wonderful job creating a "home-like" atmosphere while still managing to impress our guests at every turn. Smiles and friendly faces are easy to spot among our staff and we are happy to hear you experienced that while you were here. We are glad you will...

Lewiston, New York
Reviewed 1 week ago NEW

This has to be one of the best Hotels I have stay in, I have stayed three times, Love there rooms beds are very nice, and the room itself is decorated beautifully. There is something for everyone with there breakfast buffet, and Santa clause is great. he sings twice a week and has a wonderful voice,

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Helpful?
Thank karyon62
KKinFB, Owner at The Inn at Christmas Place, responded to this review

We are thrilled to be rated as #1 in your book! Thank you for continuing to stay with us while visiting Pigeon Forge. We look forward to your next visit.

Decherd, Tennessee
Reviewed 1 week ago via mobile

This is our favorite hotel!!!! You forget it's not really Christmas when you're there and it's not during Christmas. The staff is amazing, and the rooms are the cleanest I've ever stayed in anywhere. And the beds.... oh my goodness, AMAZING!! My kids love the pool being open 24 hours, and the breakfast buffet is awesome, anything you can think...

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Helpful?
Thank twinsrock06
KKinFB, Owner at The Inn at Christmas Place, responded to this review

We are so happy to hear how much you enjoyed the Inn while you were here. Our beds are actually available for purchase! Many of our guests enjoy their sleep so much while here on vacation they want to sleep that well at home too. We also have our soft or firm pillows available to purchase at our front desk....

Charlotte, North Carolina
Reviewed 2 weeks ago

My family and I had a wonderful getaway in Pigeon Forge for my daughter's high school graduation. Hotel is clean and simply beautiful. These people know their Christmas. I loved the attention to the detail. Singing Santa is amazing and funny. Milk and cookies were a nice touch. Pool and hot tub are open 24 hours, great after a long...

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Helpful?
Thank Belle M
KKinFB, Owner at The Inn at Christmas Place, responded to this review

We are thrilled you enjoyed your family getaway to the Inn at Christmas Place. Our staff does know Christmas very well as we celebrate it 365. Hopefully we were able to get you and your family into the Christmas spirit. Hope to have you back for another visit!

Reviewed 2 weeks ago via mobile

The staff here are always so friendly and eagar to help. Thr manager, Mr. Dwight, is always ready to serve you. We go at least twice a year and always choose to stay there. The staff have become like family. It makes it a home away from home. Deborah Skillington

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1Thank Deborah S
KKinFB, Owner at The Inn at Christmas Place, responded to this review

Thank you for your kind review. Dwight does a wonderful job as our Concierge, making sure our guests get everything they need. We are pleased that our Inn ahs become your home away from home! Looking forward to your next stay with us.

Hendersonville, Tennessee
Reviewed 3 weeks ago

The minute you walk in the door you enter a setting of peace. The most magnificent Christmas decorations I have ever seen! Happy Christmas music soothing the air. Amazing Christmas groupings everywhere you look. Every room fully decorated in Christmas decor. Every detail optimized for your comfort. Every person hired and trained to make your stay a delight. 365 days...

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Helpful?
1Thank concourse99
KKinFB, Owner at The Inn at Christmas Place, responded to this review

Thank you for your kind review! We do our best with our decorations, staff, and amenities to ensure that you feel the Christmas spirit no matter what time of year. We are pleased you have chosen us as your anniversary destination! Looking forward to celebrating with you next year.

Lewes, Delaware
Reviewed 3 weeks ago

A neighbor friend and I were visiting Pigeon Forge and the nearby areas in January of this year. I have seen this hotel online and wanted to visit it when we were in town. Now, we did not stay at this inn however we did visit it. Upon arrival the staff was over the top in in friendliness and providing...

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Helpful?
1Thank Glen H
KKinFB, Owner at The Inn at Christmas Place, responded to this review

Thank you for stopping by to see us! We appreciate your review of our staff. It is Christmas 365 days a year here at the Inn and our staff does a great job of keeping their Christmas spirit alive every day. We hope you come back for a stay with us!

Norwich, United Kingdom
Reviewed 3 weeks ago

I spent 3 weeks in the US just after Christmas, this place popped up on pinterest and I decided I had to stay, I was away over New Years eve so thought I should stay somewhere unusual. I wasn't sure exactly what to expect. Unfortunetly being that I stayed on New Years Eve, I think it was a lot more...

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Helpful?
1Thank Kelly B
KKinFB, Owner at The Inn at Christmas Place, responded to this review

We hope you enjoyed your travels while here in the US and more specifically Pigeon Forge. Our Inn is quite popular during the holiday season and we host more events during that time which is why you find a higher price. We also celebrate Christmas in July with events throughout that whole month as well. Thank you for your review...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
With the old-world charm and elegance of a picturesque Bavarian hotel, The Inn at Christmas Place is your number one destination for a memorable experience. Located just across from its namesake, The Incredible Christmas Place, The Inn offers many unique features, including year-round Christmas decor and beautiful, themed suites. Performances by a two-story glockenspiel, outstanding amenities, and our friendly staff make The Inn at Christmas Place your place to create memories to last a lifetime. ... more   less 

Additional Information about The Inn at Christmas Place

Address: 119 Christmas Tree Lane, PO Box 958, Pigeon Forge, TN 37863-3365
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $158 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Inn at Christmas Place 3*
Number of rooms: 145
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Agoda and Travelocity so you can book your The Inn at Christmas Place reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Inn At Christmas Place Hotel Pigeon Forge
Hotel At Christmas Place
At Christmas Place Hotel
Hotel Style:
#1 Family Hotel in Pigeon Forge
#1 Romantic Hotel in Pigeon Forge
#3 Green Hotel in Pigeon Forge
#12 Business Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from The Inn at Christmas Place staff and other travellers.
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Questions? Get answers from The Inn at Christmas Place staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Court Yard view rooms are first choice.”
 of 5 bubbles concourse99, 31 Jan 2017 | Read review
“review the types of rooms online”
 of 5 bubbles 109glenh, 29 Jan 2017 | Read review
“any room is great!!!”
 of 5 bubbles bamahon61, 13 Jan 2017 | Read review
“Any balcony room towards the Wheel or courtyard !!! Corner suites large, sunny with a Christmas theme in each,also a Santa Suite !”
 of 5 bubbles Mspink2, 8 Jan 2017 | Read review
“Try a room with a Christmas tree in it!”
 of 5 bubbles lollyflashpants47, 6 Jan 2017 | Read review
5 of 5