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Riverchase Motel

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Riverchase Motel
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361 Reviews from our TripAdvisor Community

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Showing 361: English reviews
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Reviewed 1 week ago via mobile

Rooms are clean and the rate is very reasonable. I was skeptical to stay here because of the reviews, but asked to see a room before paying, and they allowed me to without hesitation. This is the first place I'll check for my next visit.

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Helpful?
Thank Chris S
Cynthia G, Owner at Riverchase Motel, responded to this review

Thank you for your recent stay with us. We are glad you chose us and hope to have you return on your next visit to our area.

Sylva, North Carolina
Reviewed 2 weeks ago via mobile

Blood down in toilet and trace on floor bathroom . Told front desk ,they sent cleaning lady . She apologizes, then goes back and tells the front desk there was no blood . I hope you get this before you get ripped to

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Helpful?
Thank angela10005
Cynthia G, Owner at Riverchase Motel, responded to this review

Thank you for your recent stay with us. You reported that there was blood on the toilet and our housekeeper went in and discovered it was pizza sauce, not blood, which was cleaned at that time.

Canton, Georgia, United States
Reviewed 3 weeks ago via mobile

This was exactly what I expected. We had two rooms next to each other for six people. It was and is one of the oldest properties on the strip, but is on the strip. It also has an indoor pool with slide which my kids enjoyed every day. It was a little weird having to ask for towels for the...

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Helpful?
Thank Judi H
Oak Ridge, Tennessee
Reviewed 3 weeks ago

I reserved a Jacuzzi Room for March 31-April 1- that in the photos of the hotel showed a large Jacuzzi in the room with lots of space with in the room. Upon arriving we were given room 412 .. when we entered the room is was very small, the "Jacuzzi" was very small like a standard bath tub. The refrigerator...

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Helpful?
Thank littlebit30311
Cynthia G, Owner at Riverchase Motel, responded to this review

Thank you for your recent stay with us. I am sorry that your stay wasn't as you had expected it to be. We appreciate your comments and with those will correct the problems you had.

Reviewed 4 weeks ago via mobile

My Family and I spend a lot of time in Pigeon Forge as we have season passes to Dollywood. We generally find a hotel that's right for the price no limited to one over the other. I've got kids so we look for fun atmosphere and water slides generally. This was the first time at Riverchase for my family and...

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Helpful?
Thank Skinnard160
Cynthia G, Owner at Riverchase Motel, responded to this review

Thank you for your recent stay with us. We appreciate your comments and want to correct any problems you had. With your comments we can improve. We hope to see you again the next time you visit our beautiful area.

Reviewed 12 March 2017 via mobile

Me and my wife come to this area about 3 times a year. We usually book three hotels.com but. We found a coupon my wife booked it I and I was worried thought there was no way I was getting a good room at that price I was wrong one of the best we have stayed at clean friendly and...

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Helpful?
Thank John P
Cynthia G, Owner at Riverchase Motel, responded to this review

Thank you for your recent stay with us. We appreciate your choice in staying with us. We look forward to having you back on your next visit to our beautiful area.

Adairsville, Georgia
Reviewed 6 March 2017 via mobile

Room was just average needs updated. The furniture was nice. The shower was all messed up, first it took forever for the water to warm up then after it warmed up it was just a second before the water went crazy one minute it was cold as ice then scalding hot over a and over.

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Helpful?
Thank Julie H
Cynthia G, Owner at Riverchase Motel, responded to this review

Thank for your recent visit with us. We are sorry for any problem that you incurred. With your review, we will correct the problem. We hope on your next visit you will come stay with us. Thank you

Reviewed 27 February 2017

The bed was covered in urine. The manager on duty hung up on me when I called to inform him. The place was loud. People yelling, running up and down hallways. No sleep. Terrible place. The only thing that they've got going for them is the pool with slide.

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Thank Ashley C
Reviewed 8 February 2017 via mobile

We visited Riverchase over Thanksgiving break this year. Reasonably priced, moderately clean rooms, AAA discount, and great pool area! That is where the good ends! Today is February 7, 2017 and I am still disputing a charge to my credit card on November 23-26. I booked 2 rooms, one for my family and one for my sister. We were placed...

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3Thank Dizneyjen
Lebanon
Reviewed 28 December 2016 via mobile

We booked here with a 6 person room. We have 3 kids two adults.When we arrived we were told the room had two double beds. We asked for a cot and were told they didn't supply them. When asked where our 5th kid would sleep we were told to go purchase an air mattress at the local Walmart. Not the...

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Helpful?
2Thank Familyof5inCt
Cynthia G, Owner at Riverchase Motel, responded to this review

We are so sorry your stay wasn't as expected. When you make a reservation with us and have 6 in your family, it should have been mentioned that we do not have rollaway beds. We do have suites that will accommodate. Please notify the desk if there is a problem and we will move you to another room to better...

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Amenities

Highlights
  • Pool
  • Free Parking
Things to do
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Services
  • Free Parking

Additional Information about Riverchase Motel

Address: 3709 Parkway, Pigeon Forge, TN 37863-3813
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $335 - $450 (Based on Average Rates for a Standard Room)
Number of rooms: 105
Also Known As:
Riverchase Hotel Pigeon Forge
Riverchase Motel Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from Riverchase Motel staff and other travellers.
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Questions? Get answers from Riverchase Motel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a 2 bed queen room and it was very roomy and comfortable. First floor,close to pool and parking right outside our door.”
h0neyd000220, 9 Oct 2016 | Read review
“A budget hotel”
kyguy45auto, 13 May 2016 | Read review
“do not stay here!”
lindseyo72, 10 Mar 2016 | Read review
“rooms on south side are quitter.”
janem489, 12 Sep 2015 | Read review
“stay in motels that you reconize”
lindawM2859JC, 8 Sep 2015 | Read review
5 of 5