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Music Road Resort Hotel

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769 Reviews from our TripAdvisor Community

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Showing 768: English reviews
Abilene, Texas
Reviewed 11 January 2015

We arrived in Pigeon Forge a day before our time in a rented house began, so we needed a hotel for just one night, and Music Road was a great place to fill that need. Nice spacious rooms, pleasant staff, relaxing lobby, Indoor pool, and convenient location made everyone in our family happy with this choice!

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1Thank AprilFool41
Reviewed 6 January 2015

First of all I been coming to Pigeon Forge for many years and I have not had a hotel I liked. Not till I came to music road, upon entering the building I was welcome by the front desk. I do not remember her name but she had red hair and was very nice through out my check in. My...

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6Thank milestonejack
Forest City, North Carolina
Reviewed 5 January 2015

Undecided, stayed here before and loved it. Front Desk staff GREAT we found Blood on the wall behind the Toilet in Bathroom. It was very visible and easy to see. I have to admit they cleaned it when we called about it. Just makes you wonder how well they cleaned the first time, since you could see it so easy....

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1Thank fatboymatheny
NC
Reviewed 5 January 2015

Nothing bad to say at all, probably one of the greatest place I have stayed next to an all inclusive resort. We got to check in early which was great with us having a tired 2 year old. The front lobby was cleaning and looked like a 5 star hotel lobby. The room, spotless and was huge. Plenty of room,...

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2Thank CarGuyNC
Virginia
Reviewed 31 December 2014

This was our first time staying at the Music road resort and it was wonderful. Although we hoped to check in early the resort was sold out the night before so we certainly understood the four pm ck in. Front desk staff was friendly and helpful. The rooms were spacious,the beds soft and comfy and a very clean hotel. Loved...

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2Thank Happy194873
Carolina L, Guest Relations Manager at Music Road Resort Hotel, responded to this review

Dear Happy194873, We are all so happy you enjoyed your holiday stay with us. Definitely bring the Grandchildren next time you stay, they will love the outdoor Water Parks and the indoor pools, and the arcades are fun too! We look forward to having you all! Yours in Hospitality, Management

Houston
Reviewed 24 December 2014

We recently stayed here and it was a great Clean Hotel . The breakfast was awesome , the location was close to all the local venues that you would like to visit . However if you happen to arrive early ( 2 hours early 2PM ), you may not get to your room until 4pm .(like it is stated for...

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2Thank citygirlnhtown
Carolina L, Guest Relations Manager at Music Road Resort Hotel, responded to this review

Dear citygirlnhtown, We are so very glad you enjoyed the accommodations, complimentary breakfast and convenient location at Music Road Resort. Our check in policy does state check in is at 4pm, yet if the room happens to be ready early, we do take courtesy to check people in if they are ready. We sincerely apologize your room was not one...

Cumberland Gap, Tennessee
Reviewed 21 December 2014

We have stayed at a lot of hotels over the years in pigeon forge but so far this hotel has been the best one yet. It has always been consistently clean and is in a good location, sort of centered amid all attractions and shopping. However, there is one thing I think this nice hotel needs to change. I don't...

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1Thank TNgal26
Carolina L, Guest Relations Manager at Music Road Resort Hotel, responded to this review

Dear TNgal26, We are so happy you enjoy our accommodations at Music Road Resort. We will consider your review. Thank you and we hope you will come back soon for another stay with us! Yours in Hospitality, Management

Reviewed 20 December 2014

We love Pigeon Forge Tennessee and the Music Road hotel resort. We have been staying there for five years and will continue to make it our home away from home.I highly recommend the Music Road Hotel resort to everyone!

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2Thank roadshowking
Carolina L, Guest Relations Manager at Music Road Resort Hotel, responded to this review

Dear roadshowking, We appreciate your review and the fact you are a return visitor – thank you! It is our continued pleasure to provide your home away from home here at Music Road Resort. We look forward to seeing you this Spring for another stay! Yours in Hospitality, Management

Seymour, Tennessee
Reviewed 18 December 2014

The Music Road Hotel Convention Center is the perfect place to host your event whether large or small. This is the second year I have booked our corporate Christmas Party with them. The staff is extremely helpful and friendly. The food was catered by Bull Fish and was excellent. The facilities were clean and well maintained.

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2Thank C L
Carolina L, Guest Relations Manager at Music Road Resort Hotel, responded to this review

Dear C L, We are so very happy you enjoyed your corporate Christmas Party at Music Road Resort! We’re thrilled you enjoyed the catering by Bullfish Grill and everything our event staff put into place for your event. Thank you for taking the time to write this review, have a great year and we hope you’ll let us host your...

Reviewed 11 December 2014 via mobile

This hotel is not worth the money. Check in time is 4pm even after requesting early check in they still did not have our room ready until 6pm. Our 1st night after finally getting in went smoothly but the 2nd night the room adjoining ours gets occupied with people trying to get thru the locked door, screaming and shouting. We...

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3Thank Sandie H
Carolina L, Guest Relations Manager at Music Road Resort Hotel, responded to this review

Dear Sandie H, We are very sorry that you stay was not all you hoped it would be, more importantly, I am sorry that we let you down. Your feedback will help to change several procedures like double-checking our online travel agent bookings to make sure that we know you may arrive early or that you prefer a room at...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
In the heart of action-packed Pigeon Forge, Tennessee, with a beautiful view of the Smoky Mountains, Music Road Resort Hotel offers first class accommodations and delightful southern hospitality. With its large, luxury guest rooms, Music Road Resort Hotel provides private balconies overlooking the river, a deluxe breakfast, and endless fun and relaxation at our seasonal outdoor water park and 24 hour indoor heated pool and hot tub. Escape to Music Road Hotel for an unforgettable Smoky Mountain experience! ... more   less 

Additional Information about Music Road Resort Hotel

Address: 303 Henderson Chapel Rd, Pigeon Forge, TN 37863-2942
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $150 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Music Road Resort Hotel 3*
Number of rooms: 163
Reservation Options:
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Also Known As:
Hotel Music Road
Music Road Hotel
Music Road Pigeon Forge
Hotel Style:
#4 Business Hotel in Pigeon Forge
#9 Romantic Hotel in Pigeon Forge
#9 Family Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from Music Road Resort Hotel staff and other travellers.
19 questions
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Questions? Get answers from Music Road Resort Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the River View”
Tlewis2015, 15 Apr 2017 | Read review
“4th floor or higher and River View for sure!”
mandy411, 11 Apr 2017 | Read review
“Ask for creek view”
Momma2A_n_D, 10 Apr 2017 | Read review
“Recommend staying on the river-view side.”
T5884TBkerrys, 6 Apr 2017 | Read review
“The ground floor suite overlooking the creek was great for smokers as there was easy egress to a smoking area out the french doors.”
343charlenet, 28 Mar 2017 | Read review
5 of 5