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Country Cascades Waterpark Resort

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Traveller (239)
Room & Suite (159)
Pool & Beach (53)
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Overview
  • Excellent55%
  • Very good27%
  • Average10%
  • Poor4%
  • Terrible4%
Travellers talk about
“the penthouse”(31 reviews)
“front desk”(201 reviews)
“summit tower”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,317)
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1,315 results
Traveller rating
699
361
138
62
55
Traveller type
Time of year
LanguageEnglish
699
361
138
62
55
Show reviews that mention
All reviewsthe penthousefront desksummit towermissy groomsnew towerwafflesroom was cleanindoor poolhot tubcookiesenjoyed our staybiscuits and gravywater slidesthe breakfast areabreakfast staffthe entire staffgreat place to stay
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1 - 5 of 1,315 reviews
Reviewed yesterday via mobile

Stayed here as part of a bus tour. Our room in Tower 2 was spacious and clean. Enjoyed the rocking chairs on the balcony. Received a call after checking in asking if we needed anything. Breakfast was the standard fare. Didn't have time to use...More

Thank Susan C
Reviewed yesterday

mpnica was great at the front desk but the maid has sticky fingers found her snooping in the drawers after telling them not to clean the room that day came back to find her in the room going through the drawers then hopped in the...More

1  Thank uc1bruin
Reviewed 2 days ago

We waited too late to plan a trip to the mountains but thanks to Missy, we were able to find an available room within our budget and one of desired places to stay. With the service we received from her, I'd be willing to sleep...More

Thank Bobby M
Response from SmokyMountainResorts, General Manager at Country Cascades Waterpark ResortResponded yesterday

Thank you Bobby for taking the time to review our property. I am very happy to hear of your experience with Missy. She is wonderful at what she does and is definitely an asset to our company. We greatly appreciate you choosing to stay with...More

Reviewed 3 days ago via mobile

My husband, two small children and myself stayed for 3 nights. I wasn't sure what to expect because we booked through a second party. When we arrived, we were pleasantly surprised to see the water slides, pools and kids splash pad. My kids are 4...More

Thank amarciniec89
Response from SmokyMountainResorts, General Manager at Country Cascades Waterpark ResortResponded yesterday

Thank you so much for the very kind words. I am very glad to hear that your kids enjoyed our water park. Jack in breakfast is wonderful and we certainly consider him a valuable asset to our company. I am ecstatic that you and your...More

Reviewed 1 week ago

I have travelled to Pigeon Forge the last two years with my sons baseball team and I have to say that working with Missy Grooms has been so easy. She has kept me up to date on booked rooms and processes for a smooth transaction...More

1  Thank nas16ss
Response from SmokyMountainResorts, General Manager at Country Cascades Waterpark ResortResponded yesterday

Thank you for taking the time to review our property. We, too, think Missy is amazing and she is definitely an asset to our company. I am very happy to hear that everything went well. Thank you very much for choosing to stay with us...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 98 - USD 309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Pigeon Forge
#17 Family Hotel in Pigeon Forge
#18 Romantic Hotel in Pigeon Forge
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 98 - USD 309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Pigeon Forge
#17 Family Hotel in Pigeon Forge
#18 Romantic Hotel in Pigeon Forge
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (239)
Room & Suite (159)
Pool & Beach (53)
Dining (33)
Family and Play Areas (5)
Amenities (5)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Lorietackett
24 May 2018|
Answer
Response from Carolyn S | Reviewed this property |
I'm sorry, I dont know that answer. Give them a call.
-1
Votes
Heather L
11 May 2018|
Answer
Response from james_cagle14 | Reviewed this property |
Sorry, I do mot know. I'm sure if you call them directly, they can tell you.
0
Votes
Anthony E
12 March 2018|
Answer
Response from SHIPY2010 | Reviewed this property |
We just left yesterday, April 28th and they were still under renovations.
0
Votes
Room Tips
"Waterpark so lots of kids and family oriented"
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"If you are coming with a group, contact Missy Grooms."
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"Balcony rooms with a mountain view offer a quiet, peaceful view."
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"All the room have some sort of view, but the North East side you can see the island attractions."
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