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Country Cascades

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1,051 Reviews from our TripAdvisor Community

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Showing 1,050: English reviews
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW via mobile

Room was clean, well maintained and most of all, had no smell. Beds were comfortable. The sheets were clean fresh. Bathroom was plenty good enough for a single traveler. But the room is secondary to the service. Becca and Rachel went over and above to make sure my stay was a pleasant one. Both are accommodating and want to make... More 

Helpful?
2 Thank Troy H
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thank you for the kind review. Becca and Rachael are a great team on the front desk for us. Our staff takes great pride in going beyond what is normal to what is exceptional to make our guests feel welcome and appreciated. We know you have many many choices in Pigeon Forge. We are honored that you chose to stay... More 

Minneapolis, Minnesota, USA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago NEW

We stayed 3 nights and 4 days and found the staff warm, friendly and very helpful and resourceful for some personal business we needed help with. Rooms were kept clean, pool was inviting along with the hot tub. Josy and Beeca were also helpful at the front desk. Their hot breakfast offered a wide variety of items and Kyode was... More 

Helpful?
Thank JoanneRussC
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thank you so much for taking the time to review your stay with Country Cascades! Josy, Becca and Kayodi appreciate being remembered as well. Many of our guests appreciate the heated indoor pool and hot tub as well as the large complimentary breakfast. We look forward to your next visit with us here in Pigeon Forge! More 

Covington, Georgia
2 reviews
Reviewed 1 week ago NEW via mobile

One night stay/booked thru 3rd party/arrival date was incorrect. Greg was extremely helpful, took care of everything. There were two young ladies that helped me during checkout the next day. I misplaced their cards! But they were great as well. The entire staff made me feel welcome and eager to help in any way. Room was very clean and nice.... More 

Helpful?
Thank mimi6plus1
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

We are so glad to hear that you were happy with your choice to stay with us here at Country Cascades. I also am so glad to hear that we were able to quickly accommodate you despite the error in the third party reservation. We hope that you will continue to make Country Cascades your home away from home in... More 

Byron, Georgia
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago via mobile

This was our fourth time staying here and once again it was great. Brought my mom to Pigeon Forge for her birthday and when Becca found out she gave my mom a box of taffy and a tin of pirouline which she loved. Everyone at the front desk was GREAT, Gregg, Becca, and I forgot the young man's name with... More 

Helpful?
Thank philjones38
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thanks so much for your recent review of Country Cascades. We are proud of the many many guests that return to us time and again as their destination of choice in the Smokys. Greg and Becca would like to thank you for remembering them in your review. Our staff prides itself on being helpful, friendly, courteous and attentive to our... More 

Lexington, Kentucky
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 week ago

Pros: Nice staff, Good location, enjoyed the coffee that was served 24/7 Cons: -The age of the hotel and rooms. We had black dirty spots on our mattress, the carpet and comforters were dingy and made it feel dirty. -I woke up in the middle of the night freezing and turned on the heat. It set off the fire alarm... More 

Helpful?
Thank msd21
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

I am sorry that your room did not meet your expectations. I have asked our housekeeping staff to check into your issues. We pride ourselves on responding quickly to issues as our guests present them We would encourage you to bring any issues to our attention and we will do all we can to make your experience be all that... More 

Lexington, Kentucky
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

We recently stayed at Country Cascades with our two young girls ages 2 and 4. We absolutely loved this hotel! The room was extremely clean, the lobby was well kept and decorated beautifully for Christmas. Our girls loved the indoor pool which was always clean and well stocked with towels. I cannot brag enough on the breakfast which consisted of... More 

Helpful?
Thank Deborah R
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thank you for your kind review of our hotel. Many guests enjoy our large breakfast, clean rooms, indoor pool and convenient quiet location. It is always our desire that you feel welcome and appreciated from the time you make your reservation until you leave the hotel. Southern Hospitality is always available here at Country Cascades. More 

Columbus, Indiana
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

We had stayed here years ago and found it fitted our needs so thought we would try it again. They are in the middle of adding another building and a water park. Our room was clean and bed was comfortable. Although it was right next to the elevator we had our heat/air set on fan was was not disturbed by... More 

Helpful?
Thank hoosier4tony2
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thank you so much for your review of Country Cascades. We are glad that you returned to stay with us and look forward to your next stay. I wanted to let you know that the additions to the property include a new and expanded breakfast area as well as a larger menu. We hope that all of our guests enjoy... More 

Level Contributor
21 reviews
Reviewed 2 weeks ago via mobile

We went for a weekend getaway and made the reservations Thursday and got there late that night. Everything was wonderful. Country Cascades is on of the cleanest hotels we have ever stayed in. Great pools indoor and outdoor, a fitness room and a great continental breakfast. The staff were very friendly and took great pride in the hotel, Rebecca was... More 

Helpful?
Thank Jbuggman
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

We are delighted that you enjoyed your stay with us here at Country Cascades. The staff of the hotel from the housekeepers and breakfast crew and especially Rebecca thank you for noticing their dedication. It is our earnest desire that every guest feel this way about their stay with us. We can't wait to see you again the next time... More 

Charlotte, North Carolina
Level Contributor
6 reviews
3 hotel reviews
Reviewed 2 weeks ago

Our handicap room was just $64 coming in on a November Tuesday and staying till Friday morning. We had two reserved preassigned rooms and found upon arrival one was accidentally deleted but Heather fixed the problem and put us side by side across from the elevators on the 4th floor and beside the drink and ice machines. Even though there... More 

Helpful?
Thank Ann S
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thank you for your review of Country Cascades. I am so glad that we were able to take care of your needs during your stay with us. We look forward to having new decor, new rooms, expanded breakfast menu and seating as well as a full waterpark on site. We believe that these changes will help ensure our guests satisfaction... More 

Lake Havasu City, Arizona
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 weeks ago

This hotel was super clean, great beds, really friendly people, large rooms... no complaints at all. It was located near some fun things that you could walk to, like theme parks, a Christmas Shop, movies, and great restaurants. The morning we were leaving, we went in to have the free breakfast, and it was bountiful. Everything you could imagine. There... More 

Helpful?
Thank HavasuBabe
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thank you so much for your kind review of Country Cascades. Excellent staff, clean comfortable rooms, large breakfast and convenient location keep our guests returning visit after visit. With the new rooms being built and the water park under construction we know that our guests will continue to be happy with their choice year after year. We look forward to... More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Country Cascades is a 138 room non-smoking hotel. The hotel features and indoor pool and jacuzzi and outdoor pool. There is an ample continental breakfast every morning. Every room has free wireless internet access, coffee makers and refrigerators. Jacuzzi and fireplace suites available. ... more   less 

Additional Information about Country Cascades

Address: 204 Sharon Dr, Pigeon Forge, TN 37863-3219 (Formerly Country Inn & Suites Pigeon Forge)
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $87 - $502 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Cascades 2.5*
Number of rooms: 138
Reservation Options:
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Also Known As:
Country Cascades Hotel Pigeon Forge
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Hotel Style:
#8 Business Hotel in Pigeon Forge
#18 Romantic Hotel in Pigeon Forge
#18 Family Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from Country Cascades staff and other travellers.
4 questions
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South Bend, Indiana
Sandusky, Ohio

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Questions? Get answers from Country Cascades staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can't walk very far don't be afraid to reserve the rooms near the elevators and drink/ice machines...wasn't a problem for us.”
 of 5 bubbles 69anns, 18 Nov 2016 | Read review
“The higher the floors the better.”
 of 5 bubbles 138osb, 28 Oct 2016 | Read review
“Our front facing room for Island View was a view of construction in the adjacent lot”
 of 5 bubbles bbach1012, 15 Oct 2016 | Read review
“3rd floor or higher”
 of 5 bubbles Digger309, 7 Sep 2016 | Read review
“Rooms in the back of the hotel mare quieter and overlook some forest. The hotel is adding on but it does not impact your visit.”
 of 5 bubbles 440charlesd, 29 Aug 2016 | Read review
5 of 5
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