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Econo Lodge Riverside

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Econo Lodge Riverside
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1,221 Reviews from our TripAdvisor Community

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Showing 1,212: English reviews
Bassett, Virginia
Reviewed 8 July 2015

My family and I had two rooms. When we checked in, my card was swiped under another persons name. It was a mess to straighten out. However, the hotel gave us a free night. After it was all straightened out with the bank, everything else was great. Nice, clean rooms, good breakfast, friendly staff...we will be returning. I highly recommend...

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Helpful?
Thank Rodolfo-Merrie M
GMEPF, Manager at Econo Lodge Riverside, responded to this review

Dear Rodolfo-Merrie M, Thank you very much for your review. I am sorry that you had to deal with our mistake while you were on vacation. I am glad that we were able to get it fixed and turned around so the rest of your stay was great. Thank you for being our guest we appreciate all of our repeat...

Princeton, West Virginia
Reviewed 7 July 2015

We wanted to find a new place to stay when we visit Pigeon Forge, so we picked this place based on the hotel web site & more then anything on the reviews. We were a little disappointed in our room. The room was clean but had a musty smell which appeared to be coming from the air conditioning unit. We...

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Helpful?
Thank WVEasts
GMEPF, Manager at Econo Lodge Riverside, responded to this review

Dear WVeasts, Thank you for being our recent guest. I am glad to hear you enjoyed our hot breakfast. I am disappointed that one of my staff members was not acting up to par while you were here I will definitely bring this to them. Also If you ever have any type of issue with your room please do not...

Loudon, Tennessee
Reviewed 7 July 2015

We stayed at the Econo Lodge Riverside for 3 nights July 2-5 for a family getaway in Pigeon Forge. Overall I give it 3/5 stars. Room was overall clean for the exception of the appeared blood stained comforter on the bed (as pictured). Room had few flaws including shower wall had been patched, light fixture over dresser held together by...

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Helpful?
1Thank Steve K
GMEPF, Manager at Econo Lodge Riverside, responded to this review

Dear Steve K, On behalf of the entire Econolodge family I want to apologize for failing to exceed your expectations. Thank you for making us aware of the issues you had in your room. I have the best Maintenance team in the area and I will be getting them into that room to rectify the situation. I hope that you...

Reviewed 4 July 2015 via mobile

This is our 5th stay at this hotel and its always clean and has very friendly staff members if you need something in the room they get it to u very quickly the pool and hottub are very clean as they empty the hot tub every 🌃 clean it and refill it in the morning 😊 they also added landscape...

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Helpful?
Thank Emipooh
GMEPF, Guest Relations Manager at Econo Lodge Riverside, responded to this review

Dear Emipooh, Thank you so much for your feedback, and for being such a loyal guest of ours! I will pass on your review to our engineering staff. They do work tirelessly to ensure that our grounds and property remains top notch. Thank you again and we look forward to seeing you during your next Trip to the Smoky Mountains....

Reviewed 4 July 2015 via mobile

Room was very clean & at a great price. We stayed four nights. Nice selection of breakfast foods. Friendly staff. Only complaint, I made my reservation believing the room had 2 queen beds and it actually had 2 full size beds. It was a little crowded for this couple but we made do and still had a wonderful vacation. The...

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2Thank Itwasntmi
GMEPF, Guest Relations Manager at Econo Lodge Riverside, responded to this review

Dear itwasntmi, Thank you very much for staying at our award winning hotel, and for taking the time to give us feedback on your experience. We take pride in our river walk and love to hear that you were able to fully experience all of it beauty. See y'all next time! Jordan Scapecchi Guest Service Manager

Reviewed 3 July 2015

The best thing about this hotel was the breakfast. Eggs, sausage, pancakes, etc. I was looking forward to using the pool, but when we saw it, it wasnt especially enticing. The water didn't seem as clean as I would like, and it was somewhat bubbly. The room it's self was decent. My girlfriend said she had to clean some "dry...

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Helpful?
2Thank ChickenButts
GMEPF, Manager at Econo Lodge Riverside, responded to this review

Dear ChickenButts, Thank you so much for your feedback. I am thrilled to hear you enjoyed our free hot breakfast it is a favorite of many of our guests. I apologize about the commode in your room not being properly cleaned I will definitely speak with my Executive housekeeper about this. The reason for the caution tape by the river...

Memphis, Tennessee
Reviewed 2 July 2015 via mobile

The ducks are the highlight of this hotel. I really enjoyed feeding the ducks every morning. The grounds are very well kept and clean. It has a very nice covered pavilion and fire pit. This hotel is in a great location- very close to Dollywood. The breakfast was plentiful including pancakes, sausage, biscuits and gravy, and fruit. The indoor pool...

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Helpful?
1Thank amyward71
GMEPF, Manager at Econo Lodge Riverside, responded to this review

Dear amyward71, Thank you for being our recent guest and leaving us a review. I am so happy to hear that you enjoyed your stay with us. Our ducks are part of the Econolodge family and we are so glad you were able to spend time with and enjoy them. I am also glad that you enjoyed the upgrades to...

Walkerton, Indiana
Reviewed 1 July 2015 via mobile

No ac my room was 10-20 degrees hotter than out side. They changed our ac twice and gave us a box fan. Then said that there was nothing else they could do and that they had no other rooms. I asked a few other people if they had the same issue they said no but they did see the maintenance...

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Helpful?
1Thank dave347st
GMEPF, Guest Relations Manager at Econo Lodge Riverside, responded to this review

Dear dave347st, On behalf of the entire Econolodge Team I would like to apologize for failing to exceed your expectations. We have one of the best Maintenance teams around and with you providing us input we will be able to rectify the problem in the guest room. Again I do apologize for any inconvenience this caused you. I would love...

Atlanta, Georgia
Reviewed 1 July 2015 via mobile

This was my first visit to this hotel. I liked it very much. The room was clean n had everything you need. I would suggest you bring your own pillows if u like a thick one.Because the ones we had were very flat. And we didn't like the breakfast. But it was a typical hotel breakfast.The staff were all very...

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Helpful?
1Thank 2013_SouthernGirl
GMEPF, Manager at Econo Lodge Riverside, responded to this review

Dear 2013_SouthernGirl, Thank you for your feedback. I am glad that my staff was able to quickly fix the issue with your TV. We are currently awaiting our order on some new pillows for all the guest rooms so I assure you that your next visit you will have a nice comfortable pillow on your bed. Thank you so much...

Chapin, SC
Reviewed 1 July 2015

Stayed at Econo Lodge Riverside this past Thursday and Friday evenings. Was unable to check in early but understood and didnt think we would be able to. The staff was very friendly and the hotel itself and grounds very clean. They do have a nice indoor pool and hot tub which appeared to be a hit although we didnt get...

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Helpful?
1Thank gbcheetah
GMEPF, Manager at Econo Lodge Riverside, responded to this review

Dear gdcheetah, Thank you so much for being our guest. I am so happy to read all your positive feedback. I will definitely share this review with my team. They all work so hard to ensure excellent guests service. our location is very convenient to a lot of attractions and restaurants and am glad that you were able to have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located on the Little Pigeon River, this 4-time Choice Hotel Gold Award winner features an indoor pool & hot tub, deluxe hot breakfast, riverfront picnic area w/ grills, game room, and is within walking distance of popular restaurants and attractions. ... more   less 

Additional Information about Econo Lodge Riverside

Address: 2440 N Parkway, Pigeon Forge, TN 37868
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $102 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Econo Lodge Riverside 2.5*
Number of rooms: 201
Reservation Options:
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Also Known As:
Econo Lodge Riverside Hotel Pigeon Forge
Pigeon Forge Econo Lodge
Econolodge Pigeon Forge
Hotel Style:
#14 Romantic Hotel in Pigeon Forge
#14 Business Hotel in Pigeon Forge
#20 Family Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from Econo Lodge Riverside staff and other travellers.
46 questions
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Florence, Alabama, United States
10 months ago
Royston, Georgia
over a year ago

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Questions? Get answers from Econo Lodge Riverside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms outside of the pool area are quieter”
  • USB plugs on the nightstand for easy charging
  • A nice closet
  • view from right outside our room
 of 5 bubbles kathys1977, 1 Mar 2017 | Read review
“The pool has interior rooms, but you will still have to go outside to access the pool unless you are on the first floor.”
 of 5 bubbles TLP1022, 20 Feb 2017 | Read review
“Recommend riverside”
 of 5 bubbles L817NWbrians, 8 Feb 2017 | Read review
“Conveniently located to the majority of the Pigeon Forge attractions and shopping,”
 of 5 bubbles griff83147, 4 Feb 2017 | Read review
“Request riverside.....View is awesome!!!!”
 of 5 bubbles quality14, 31 Jan 2017 | Read review
5 of 5