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We just stayed at this hotel the past 2 night. The check in process was easy and fast. Our room was clean and the beds were comfortable. The hotel is under construction and there was a sign that the beds were new. There is a...More
We had great customer care. This is a newly remodeled Holiday inn express. They are also still in the process. They tried to accommodate all of our concerns. The beds were really comfortable. The only problem was the fact they built all the beds up...More
My husband and I recently stayed here at Holiday Inn Express for our anniversary for a weekend getaway. Love this hotel! Very clean rooms, wonderful kind staff, reasonable price. Very comfortable bed and pillows. Wished had one at home liked it so well! Lol. Breakfast...More
From the time I walked in, I was told “we are under construction”....that was the answer to any question I had.
I am disabled and made my reservation on the IHG app for an accommodating room. I walked in and was told that they had...More
Date of stay: November 2018
Response from GMK202, Manager at Holiday Inn Express Pigeon Forge/DollywoodResponded 14 November 2018
Thank you for taking the time to review us on TripAdvisor. I am sorry we failed to give you the fine service and accommodations we strive for with all our guests.
Although we are under renovations, that is no excuse for inconsistent service or loud...More
We use 100% Holiday Inn / Express Hotels and this was our worst stay ever. Our 5th floor room had some renovations but many items incomplete. The shower had no grab bars, no soap dish, no corner tray. The only place to store items was...More
Date of stay: October 2018
2 Thank James B
Response from Roving11937437475, Manager at Holiday Inn Express Pigeon Forge/DollywoodResponded 26 November 2018
I want to first thank you for taking the time to fill out a review for our property. We truly appreciate your candid words and suggestions. Like you stated, we are under a full renovation and are working tirelessly to get it finished so that...More
The Holiday Inn Express Hotel & Suites in Pigeon Forge, TN located near Dollywood and at the center of the entertainment, dining and shopping districts. The Holiday Inn Express is family friendly with its heated …Moreindoor pool and whirlpool, video arcade for the small ones in your family, and is located within 5 blocks of 22 attractions, 300 outlet stores and more than 15 full service restaurants. From relaxing by our indoor pool and whirlpool, unwinding in a luxurious Jacuzzi suite, soaking up some sun on our spacious sundeck, visiting one of the many family attractions in the area, or enjoying the remarkable beauty of the Great Smoky Mountains, the Holiday Inn Express is the perfect choice for couples or families. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
It's not a Holiday Inn anymore. It's called The Ramsey-865-428-2700. The company I work for owns the Holiday Inn Express & Suites Pigeon Forge-Near Dollywood and the Holiday Inn Express & Suites Pigeon... More
It's not a Holiday Inn anymore. It's called The Ramsey-865-428-2700. The company I work for owns the Holiday Inn Express & Suites Pigeon Forge-Near Dollywood and the Holiday Inn Express & Suites Pigeon Forge-Sevierville. We'd love to have you stay w/us. 865-428-8600.