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Holiday Inn Express Pigeon Forge/Dollywood

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Traveller (55)
Panoramas (10)
Pool & Beach (25)


The Holiday Inn Express Hotel & Suites in Pigeon Forge, TN located near Dollywood and at the center of the entertainment, dining and shopping districts. The Holiday Inn Express is family friendly with its heated indoor pool and whirlpool, video arcade for the small ones in your family, and is located within 5 blocks of 22 attractions, 300 outlet stores and more than 15 full service restaurants. From relaxing by our indoor pool and whirlpool, unwinding in a luxurious Jacuzzi suite, soaking up some sun on our spacious sundeck, visiting one of the many family attractions in the area, or enjoying the remarkable beauty of the Great Smoky Mountains, the Holiday Inn Express is the perfect choice for couples or families.
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Breakfast Available
Business Centre with Internet Access
Heated pool
Hot Tub
Indoor pool
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Non-Smoking Rooms
Refrigerator in room
Good to know
Hotel links
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Special Offer:Book Direct and Save
Hotel deals
56Room tips
Traveller rating
  • 120
  • 93
  • 72
  • 33
  • 28
Time of year
Traveller type
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  • English
Popular mentions
We just stayed at this hotel the past 2 night. The check in process was easy and fast. Our room was clean and the beds were comfortable. The hotel is under construction and there was a sign that the beds were new. There is a cute chaise in the corner of the room. Breakfast was
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We had great customer care. This is a newly remodeled Holiday inn express. They are also still in the process. They tried to accommodate all of our concerns. The beds were really comfortable. The only problem was the fact they built all the beds up on a platform. This made
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My husband and I recently stayed here at Holiday Inn Express for our anniversary for a weekend getaway. Love this hotel! Very clean rooms, wonderful kind staff, reasonable price. Very comfortable bed and pillows. Wished had one at home liked it so well! Lol. Breakfast was
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From the time I walked in, I was told “we are under construction”....that was the answer to any question I had. I am disabled and made my reservation on the IHG app for an accommodating room. I walked in and was told that they had NO room for me but had my reservation info.
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Response from GMK202, Manager at Holiday Inn Express Pigeon Forge/Dollywood
Responded 13 Nov. 2018
Thank you for taking the time to review us on TripAdvisor. I am sorry we failed to give you the fine service and accommodations we strive for with all our guests. Although we are under renovations, that is no excuse for inconsistent service or loud rooms. We purchased the hotel at the end of 2017 and we would never charge more for a handicap accessible room. Our accessible parking is clearly marked in the first spots by the entrance door and I will ensure the entire staff is able to direct our guests to them. I appreciate your feedback regarding our guest room doors. You are so right. That is on me. I had no idea the door silencers weren't replaced after renovation. I have ordered them and all will be fixed by the weekend! Thank you so much for letting me know. Again, I apologize for any inconvenience. It is my hope that you will give us another try the next time you are in our area.I guarantee a happy and comfortable stay. Sincerely, Christine Drew Regional Manager
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We use 100% Holiday Inn / Express Hotels and this was our worst stay ever. Our 5th floor room had some renovations but many items incomplete. The shower had no grab bars, no soap dish, no corner tray. The only place to store items was on the floor. There were no towel racks
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Response from Roving11937437475, Manager at Holiday Inn Express Pigeon Forge/Dollywood
Responded 26 Nov. 2018
I want to first thank you for taking the time to fill out a review for our property. We truly appreciate your candid words and suggestions. Like you stated, we are under a full renovation and are working tirelessly to get it finished so that we can do a "punch list". We have since fixed the washers and dryers in the guest laundry area. We hope that we get the opportunity to see you again once the remodel has been completed. Sincerely, Jessica Green Assistant General Manager
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Album Categories
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Photo provided by managementHoliday Inn Express Pigeon Forge/Dollywood
Meeting room
Photo provided by managementHoliday Inn Express Pigeon Forge/Dollywood
Guest room
Photo provided by managementHoliday Inn Express Pigeon Forge/Dollywood
Guest room
Photo provided by managementHoliday Inn Express Pigeon Forge/Dollywood
Guest room
Photo provided by managementHoliday Inn Express Pigeon Forge/Dollywood
Guest room amenity
Dear Jamie, It's not a Holiday Inn anymore. It's called The Ramsey-865-428-2700. The company I work for owns the Holiday Inn Express & Suites Pigeon Forge-Near Dollywood and the Holiday Inn Express & Suites Pigeon Forge-Sevierville. We'd love to have you stay w/us. 865-428-8600. Sincerely, Chris Drew
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Nearest airport
We drove from Maryland, but you could probably call the hotel and ask them. Often the hotel’s website has that information too.
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Is this a pet friendly hotel?
There are no pets allowed at the holiday inn express , sorry for any inconvenience.
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"Renovated rooms are very nice."
"get the 5th floor"
"Options! Our room (3rd floor with a jacuzzi!) mountain view. (Another had a fireplace)."
"I was on 5th floor, very quiet"
"It was a quiet hotel. We stayed on the 3rd floor."
USD 90 - USD 222 (Based on Average Rates for a Standard Room)
holiday inn express pigeon forge/dollywood hotel pigeon forgeholiday inn pigeon forgepigeon forge holiday inn
United StatesTennesseePigeon Forge
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