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Hotel Pigeon Forge

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299 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Pigeon Forge
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Showing 297: English reviews
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 September 2014

First off I can not believe the bad reviews that i have read on here ! My experience at this hotel was as i said awesome.I've traveled all over the United states and stayed at alot of hotels .As i walked in to register I was Greeted with a beautiful smile by a courteous young lady I believe her name... More 

Helpful?
2 Thank Darren G
HotelPigeonForge, Guest Relations Manager at Hotel Pigeon Forge, responded to this review

Thank you for your comments. We are thrilled to hear that you enjoyed your stay. We are very proud of our staff . We hope you will visit with us again soon! More 

HORNELL
Level Contributor
5 reviews
5 hotel reviews
Reviewed 5 September 2014

The Room I had to repair toilet seat.. 1 lamp was a wonder lamp, you wondered if it was going to work. The only ice machine was on the 4th floor.. breakfast was 2nd rate at best.. on a brighter note the people at the front desk were great. The pool was very nice..

Helpful?
Thank JAMES H
HotelPigeonForge, Front Office Manager at Hotel Pigeon Forge, responded to this review

Thank you for your comments.We take great pride in all of our staff, but especially the standards of cleanliness, customer service and hospitality that our housekeepers offer our guests. We truly want you to feel at home. We do hope that you will consider us again in the future, and please remember, you can contact the front desk at ANY... More 

Travellers are raving about these Pigeon Forge hotels

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 September 2014

I stayed at this hotel for the whole summer (4months) my stay here will end tomorrow. I felt safe and at home. I became friends with most of the staff especially Billy he as been a good friend he's a sweet heart. Love billy (front desk). Then Clarine( front desk) was like my mom away from home, one of the... More 

Helpful?
2 Thank Kamaic
HotelPigeonForge, Director of Sales at Hotel Pigeon Forge, responded to this review

Thank you for your comments.. Our staff is very happy to hear that we are friendly and accommodating. Our staff takes pride in providing good southern hospitality. We look forward to seeing you again on your next trip to Pigeon Forge and we love friends from Jamaica (no problem)! More 

Memphis, Tennessee, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 September 2014

Worst experience EVER staying at a hotel. My wife and I knew it was going to be a long weekend when you immediately walk in the front door and are hit with the most atrocious smell that is apparently trying to hide another worse smelling odor. Then the room. Musty smell - no working TV - no ice bucket -... More 

Helpful?
3 Thank Eddie C
HotelPigeonForge, Guest Relations Manager at Hotel Pigeon Forge, responded to this review

Thank-you for your most critical review. I will not attempt to dissuade your opinion with excuses, but would like to present a few facts: 1) Scented Lobby Candles aren't everyone's cup of tea, but we also get quite a few compliments on our flavor choices which run between Cinnamon, Various Cookies, and even a few Botanical Scents. 2) I wonder... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 31 August 2014

Disgusting old hotel that should have been bulldozed a long time ago. Wallpaper falling off, torn and frayed blankets, mystery stains on the sheets, and did I mention that we started itching all over? General manager refused to give me a refund because in their opinion the room was clean. I guess meth labs are clean. Dont stay here, dont... More 

Helpful?
2 Thank Tom L
HotelPigeonForge, Front Office Manager at Hotel Pigeon Forge, responded to this review

Thank you for the review.We certainly apologize that your stay was not all that you nor certainly we expected. We certainly wish that you had told us of your issues before checking out as we would have loved to try to make you stay an enjoyable, pleasant experience More 

Gainesville, Florida, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 August 2014

The Hotel Pigeon Forge is one of East Tennessee's best kept secrets. I was lucky enough to spend two months at the Hotel Pigeon Forge this past summer and I thoroughly enjoyed every day. The location was excellent, only 10 minutes from Dollywood and 20 minutes for Gatlinburg. However, if you don't like Dollywood or Gatlinburg, there's still an awesome... More 

Helpful?
2 Thank Troy B
HotelPigeonForge, Guest Relations Manager at Hotel Pigeon Forge, responded to this review

Thank you for your review. The staff appreciates your kind comments. Give us a call when you are coming back to the area. Thank you again. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 August 2014 via mobile

My daughter and I stayed here on our recent vacation to Pigeon Forge. When we checked in the man at the counter ( sure wish I could remember his name as he was amazing!) was very friendly and told us we had a great room with a great view and sent us on our way. We got to our room... More 

Helpful?
1 Thank Sandra B
HotelPigeonForge, Guest Relations Manager at Hotel Pigeon Forge, responded to this review

We are delighted to hear that you enjoyed your stay. Our staff is very happy to hear that we are friendly and accommodating. Our staff takes pride in providing good southern hospitality. We agree that our view is spectacular. We look forward to seeing you again on your next trip to Pigeon Forge More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 August 2014

Will never stay here again durty rooms floors not vacuum hall way smells like sewage had to run to Walmart to buy draino to get the water to go down in shower.. wish I never booked here ...if I could canceled I would've ran from this place the pool was dirty loan chair s floating in pool staff never got... More 

Helpful?
3 Thank tommyj4713
Pensacola, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 August 2014

Fantastic stay! We were very pleased with the accommodation for our family. We stayed in a large suite that had two bathrooms and enough space for our family. Our family enjoyed the pool and the view from this amazing location. The mountain view is beautiful.

Helpful?
1 Thank Bobbi Z
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 August 2014

After spending more than several nights at this establishment, I can say that I would stay again! The staff were welcoming and very friendly, always willing to help find places around Pigeon Forge. The rooms were also spacious and comfortable to stay in. I would recommend!

Helpful?
3 Thank Charliestrawbery
HotelPigeonForge, Manager at Hotel Pigeon Forge, responded to this review

We are delighted to hear that you enjoyed your stay. Our staff is very happy to hear that we are friendly and accommodating. Our staff takes pride in providing good southern hospitality. We look forward to seeing you again on your next trip to Pigeon Forge. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry

Additional Information about Hotel Pigeon Forge

Address: 2179 Parkway, Pigeon Forge, TN 37863-2996
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $85 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Pigeon Forge 2.5*
Number of rooms: 129
Reservation Options:
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Hotel Style:
#10 Business Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Pigeon Forge staff and other travellers.
2 questions
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Questions? Get answers from Hotel Pigeon Forge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the top floor”
 of 5 bubbles DianeG2015, 22 Nov 2016 | Read review
“Rooms facing the pool have the best views and WiFi”
 of 5 bubbles G5991JUrichardb, 24 Aug 2016 | Read review
“Ask for the mountain view side above pool”
 of 5 bubbles A_Traveling_Family11, 29 Jun 2016 | Read review
“Make sure you request a non-smoking room if you are not a smoker!”
 of 5 bubbles tonyam345, 20 Apr 2016 | Read review
“Find another hotel, in my opinion”
 of 5 bubbles almuerz0, 2 Nov 2015 | Read review
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