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The Inn On The River

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1,947 Reviews from our TripAdvisor Community

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Showing 1,942: English reviews
Mobile, AL
Reviewed 25 July 2015

We enjoyed our 2-night stay at The Inn. We got a balcony room facing the river but ended up not using it as much as we'd like to. It did offer good privacy. The only issues we had while staying here was that we were checked in by someone not so experienced who didn't tell us our room was in...

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3Thank LSpivey
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for taking the time to review The Inn On The River! We are happy that you enjoyed your stay and look forward to seeing you again soon!

Hot Springs, Arkansas
Reviewed 25 July 2015

We enjoyed our first visit so much, we returned the next year. The suite with jacuzzi tub and fireplace is comfortable and very nice. The balcony view of the river is delightful and never a bore, with Canada geese, ducks and assorted wildlife always on display. The free breakfast offers many choices and we appreciated the outdoor patio on which...

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2Thank CasinoBug2015
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for a wonderful review of our hotel! We Appreciate your comments and we are looking forward to your next visit!

Jacksonville, Florida
Reviewed 25 July 2015 via mobile

This was our second stay in this hotel. Anytime we passed hotel staff in the hallways, they smiled and greeted us. Our room was clean and satisfactory. Breakfast was great and the kids loved the free popcorn in the downstairs lobby each evening.

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4Thank mandyk512
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for taking the time to review our hotel and for choosing to stay with us again! We enjoyed having you as our guest and look forward to next time!

Tennessee
Reviewed 24 July 2015

My family and I usually stay in a cabin/chalet in Gatlinburg but this trip centered around Dollywood and Splash County and I was determined to not fight traffic on the main strip every day. I booked the inn through a package on Dollywood.com. I liked the proximity to Dollywood AND to many restaurants that would appeal to my family (7...

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4Thank Amy11278
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for taking the time to review our hotel and for all of your kind words! We are pleased you enjoyed your stay with us and hope to see you again soon!

Fayetteville, North Carolina
Reviewed 24 July 2015

The accommodations were very nice. Kathy and her staff were very welcoming and greeted us with a smile. The rooms were very clean, well maintained and cozy. My compliments to the maintenance staff for their painting and upkeep of the facility

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2Thank GSRR1981
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for taking the time to review our hotel and for recognizing Kathy and the rest of our wonderful staff! We appreciate your comments and look forward to seeing you again soon!

Reviewed 23 July 2015 via mobile

The hotel has a calm, comfortable atmosphere. The breakfast is good also, and the view of the river on the patio is gorgeous. The cleaning service is great. Every evening that we come back to the room, it is spotless and restocked. I am enjoying my stay for sure.

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5Thank Paige b
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for taking the time to review our hotel! We appreciate your comments and hope to see you again soon!

Reviewed 23 July 2015 via mobile

We stayed here for 2 nights in a room with a "private" balcony on the first floor. The balcony was not so private as it led to the pool area. I could not even open the curtain without having a pool sunbather looking in. Otherwise, the staff was friendly and the hotel was clean enough. Easy walking distance to many...

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1Thank Gmeredit
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for taking the time to review our hotel. After reading your review I can only assume you stayed in a riverside room on the first floor with a private patio. I understand you would have preferred a balcony room on a higher floor. We do try to honor all requests for location of rooms; however during the busy...

Ottawa, Canada
Reviewed 21 July 2015

Yes it is an "inn on the river" and the room does have a "river view" but the photos definitely made it look much better than it really is. It was a budget hotel that could fit four of us. The beds, however, were unexpectedly comfortable. Otherwise the room itself did not feel that clean. If you did not plan...

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Thank ODXXC C
innontheriver, General Manager at The Inn On The River, responded to this review

Thank you for taking the time to write a review on The Inn On The River. We take you comments seriously and are glad you enjoyed the river view, found our beds “unexpectedly comfortable” and were sorry the ducks woke you up. We are in a major renovation in our guest rooms, corridors and indoor pool area and hoped that...

Chicago
Reviewed 21 July 2015

This hotel was one of the best places we have ever stayed at. The room was very clean, amenities were more than you will ever find at a chain hotel. The staff friendly and helpful, always smiling and asking if you need anything. The coffee, tea, and popcorn in the main lobby was a nice touch. Everything they advertise on...

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Thank TravelorOne
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for the "Best Place To Stay" review! We appreciate your comments and enjoyed having you as our guests! We are looking forward to your next trip to Pigeon Forge, Tennessee!

Houston, Texas
Reviewed 21 July 2015

We stayed at Inn on the River. Great place to stay! Was in a super location for us. Everyone was so friendly and helpful. Great breakfast buffet and fun pool area. the rooms were very clean and well maintained. Thanks Sandy! She did an outstanding job! Will definitely stay here the next time!

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1Thank bethchase
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for choosing The Inn On The River and for reviewing our hotel! We appreciate your recognition of Sandy in Housekeeping and we look forward to seeing you again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
Official Description (provided by the hotel)
The Inn on the River presents 128 newly renovated guest rooms with interior corridors featuring one half with private balconies or patios on the beautiful Little Pigeon River. All tastefully decorated Deluxe Guest Rooms have Serta pillowtop mattresses, white duvet bedspreads, maple furniture, granite counter tops, in-room Keurig coffee makers, mini-fridges, hair dryers, iron and ironing boards. King Suites are available with in-room gas fireplaces, and in-room Jacuzzi tubs. Mini Suites with a sitting area and Queen size sleeper sofas are available along with handicap accessible guest rooms. Along with your room, you'll enjoy a complimentary full hot breakfast, nightly complimentary popcorn in the lobby, and 24 hour coffee and tea. ... more   less 

Additional Information about The Inn On The River

Address: 2492 Parkway, Pigeon Forge, TN 37863-3225
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $125 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Inn On The River 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
The Inn On The River Hotel Pigeon Forge
Hampton Inn Pigeon Forge
Pigeon Forge Hampton Inn
Hotel Style:
#3 Romantic Hotel in Pigeon Forge
#3 Business Hotel in Pigeon Forge
#3 Family Hotel in Pigeon Forge
#4 Green Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from The Inn On The River staff and other travellers.
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Questions? Get answers from The Inn On The River staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a river side room (for the view) on the back of the property (away from the road for less noise).”
 of 5 bubbles ccullin22, 3 Jan 2017 | Read review
“If you can afford the extra money get a room with river view. ”
 of 5 bubbles lynnr2017, 3 Jan 2017 | Read review
“I believe all rooms are great but some people may like the river side of the hotel.”
 of 5 bubbles God bless 1, 24 Dec 2016 | Read review
“river side!”
 of 5 bubbles tracym426, 15 Dec 2016 | Read review
“The river views are best”
 of 5 bubbles 788tlr, 11 Dec 2016 | Read review
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