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MainStay Suites

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583 Reviews from our TripAdvisor Community

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Showing 583: English reviews
Glencoe, Alabama
Reviewed 4 weeks ago

This is an amazing hotel.The staff is wonderful and friendly and very helpful. The suites have everything you may need for extended stay. Just sit back and they take care of everything. Close to the parkway but out of the way so its nice and quiet.

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Helpful?
Thank Jeni S
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Clarksville,florida
Reviewed 4 weeks ago

We were planning a trip to the tennessee mountains, and booked rooms at the Mainestay hotel in pigion forge. Upon arrivals were greeted by the friendly desk clerks who helped us check Into our room.The room was very clean and comfortable.Would definitely stay again

Review collected in partnership with this hotel
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1Thank kathynichols74
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Middletown, Ohio
Reviewed 19 March 2017

For that last few years this has been out go to Pigeon Forge hotel. We had a queen suite with balcony room. It was clean, spacious and well stocked with blankets and pillows. The pool is clean but does fill up fast when the outdoor one is closed. My only complaint would be too many kids in the hot tub...

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Helpful?
Thank nancyk83
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Steve Payne...

Grundy
Reviewed 18 March 2017

Awesome Hotel, Excellent Staff. My Family And I Had A WONDERFUL Stay. There Were So Many Choices For Breakfast. The Staff At The Front Desk Were Kind And Courteous. The ONLY Complaint My Family And I Have Are The Prices Of The Items In The Store Marketplace.

Review collected in partnership with this hotel
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Helpful?
Thank Ikenwendy1119
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Belton, South Carolina
Reviewed 18 March 2017 via mobile

Very nice place to stay! Breakfast included and is a full menu,not just muffin and fruit. Rooms very clean and housekeeping is scheduled to your request if you stay multiple days, also very convenient location to anywhere you want to visit.Staying here will spoil you and you will definitely want to make Mainstay Suites your future vacation destination in Pigeon...

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1Thank mary20142015
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Roebuck, South Carolina
Reviewed 15 March 2017

Beautiful setting and lovely facilities.I always enjoy my stay at the Mainstay. It's off the beaten path and very serene.The staff is always friendly and helpful. We stay here at least two-three times a year.

Review collected in partnership with this hotel
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Helpful?
Thank Sandi B
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Traphill, North Carolina
Reviewed 15 March 2017

Had a great long weekend!!! Awesome trip!!! Room was great. Good location. Very clean. Would definitely recommend this property to anyone!!! Full kitchen was wonderful to have. We spent our 4 month anniversary here and had a wonderful time!!!

Review collected in partnership with this hotel
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Helpful?
Thank cherichapman
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Knoxville, United States
Reviewed 15 March 2017

At least twice a year, my daughter has an event in Gatlinburg, Tennessee. My family always stays at the MainStay Suites. It has all the comforts of home and is not in with all the action of the parkway.

Review collected in partnership with this hotel
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Helpful?
Thank Daria T
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Reviewed 7 March 2017 via mobile

Our class of 15 couples stayed here last weekend. Rooms are very big, cleaned everyday, full breakfast every morning. It has easy to get to and to go to places. They even let us use a space to have meetings for free. Very nice. Second year for our group to stay there.

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Helpful?
Thank Deb M
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Steve Payne...

waterloo
Reviewed 25 February 2017 via mobile

Located off the busy main drag. Beautiful location with a creek, view of the smokies and barn setting from our window. Close to everything. Room was very nice and large with a stove, refrigerator, microwave. breakfast was great and staff was friendly. We would definitely stay again

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3Thank paulaWaterloo
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Steve Payne...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Mainstay Suites an ALL-SUITE hotel located in Pigeon Forge. Indoor/outdoor pools, full breakfast. Located near the new LeConte Center, Dollywood, Dixie Stampede, The all new Island, WonderWorks and Titanic Museum. We also have a convention center for up tp 350 guest with meeting room space available. ... more   less 

Additional Information about MainStay Suites

Address: 410 Pine Mountain Rd, Pigeon Forge, TN 37863-3766
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $133 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Mainstay Suites Pigeon Forge
Pigeon Forge Mainstay Suites
Mainstay Hotel Pigeon Forge
Mainstay Pigeon Forge
Mainstay Suite Pigeon Forge
Hotel Style:
#8 Family Hotel in Pigeon Forge
#9 Business Hotel in Pigeon Forge
#21 Romantic Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites staff and other travellers.
19 questions
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3 months ago
Berea, Kentucky
over a year ago

See all questions (19)

Questions? Get answers from MainStay Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor rear of hotel was quite. will use room 411 again”
2020jerryt, 16 Apr 2017 | Read review
“Elevator is very slow, so ask for a first floor room if this will be an issue.”
nancyk83, 18 Mar 2017 | Read review
“extra towels are a plus if you can get them.”
sandib758, 15 Mar 2017 | Read review
“If I went again, I would stay on the 4th floor, were there is no noise above you...”
78wades, 20 Feb 2017 | Read review
“Balcony facing the creek”
bbabe1623, 12 Nov 2016 | Read review
5 of 5