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MainStay Suites

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Traveller (191)
Room & Suite (167)
Pool & Beach (48)
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Overview
  • Excellent64%
  • Very good27%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“lazy river”(111 reviews)
“the main drag”(54 reviews)
“main stay”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
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Rooms
9 Jun.10 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (693)
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692 results
Traveller rating
427
189
48
19
9
Traveller type
Time of year
LanguageEnglish
427
189
48
19
9
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All reviewslazy riverthe main dragmain stayfull size refrigeratorteddy bear wafflesstove topconference centerindoor poolinner tubestwo blocksbiscuitskitchen areaice makersmall kitchenqueen suiteoff the stripfamily reunion
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1 - 5 of 692 reviews
Reviewed 5 days ago via mobile

My family stayed at the MainStay Suites for a family reunion, and everything about the experience was excellent. I was the reunion committee chair, so I was in contact with the hotel staff for approximately a year before the event. They were consistently available, accommodating,...More

1  Thank Stephanie B
Response from MainstaySuitesPF, General Manager at MainStay SuitesResponded 4 days ago

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More

Reviewed 1 week ago

This is a clean spacious place to stay, near all the sites but also away from crowded parkway. Lazy river and trolley stop in parking lot. Breakfast is great. Staff is wonderful. Exercise room and good area for walking.More

2  Thank Debbie C
Response from MainstaySuitesPF, General Manager at MainStay SuitesResponded 1 week ago

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More

Reviewed 3 weeks ago

This is our choice of stays in Pigeon Forge for several years now. The latest stay was April 2018, room 102- 1st room inside the hotel next to the lobby- but that did not create any problems with overload of noise or anything like that....More

1  Thank OHisHome
Response from MainstaySuitesPF, General Manager at MainStay SuitesResponded 2 weeks ago

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More

Reviewed 3 weeks ago

I work for a department of the State of Tennessee. During the week of April 16th, our department held a three day symposium at MainStay Suites. We booked every room in the hotel including the main ballroom and all conference rooms. The hotel staff was...More

Thank David G
Response from MainstaySuitesPF, General Manager at MainStay SuitesResponded 2 weeks ago

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More

Reviewed 17 April 2018

We stayed at this hotel after visiting Dollywood for the day. This was our first time staying here. While this hotel is a little off the beaten path, it is very nice! We were pleasantly surprised. The room had a kitchen and even had a...More

1  Thank travelsavvypair
Response from MainstaySuitesPF, General Manager at MainStay SuitesResponded 2 weeks ago

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 111 - USD 213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Pigeon Forge
#9 Business Hotel in Pigeon Forge
#21 Romantic Hotel in Pigeon Forge
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 111 - USD 213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Pigeon Forge
#9 Business Hotel in Pigeon Forge
#21 Romantic Hotel in Pigeon Forge
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (191)
Room & Suite (167)
Pool & Beach (48)
Dining (16)
Amenities (16)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
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ARracefan
12 April 2018|
Answer
Response from Steve A |
We do not travel with pets. I would suggest calling the hotel.
0
Votes
2 February 2018|
AnswerShow all 2 answers
Response from Richard S | Reviewed this property |
Yes, there is a designated smoking outside ONLY.
1
Vote
Room Tips
"All are good!!"
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"We were on the fourth floor, had very little to no noise."
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"next to river, wonderful views of the country, trolley stop, very quiet, relaxing"
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"Bring a night light."
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