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MainStay Suites

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543 Reviews from our TripAdvisor Community

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Showing 543: English reviews
Oak Ridge
Reviewed 1 week ago NEW

Rooms were very clean and the staff was very helpful. It was also conveniently located to all the venues, Should we visit in the area again this facility would be our top choice. Also, the breakfast offered was delicious! This was a great stay at affordable prices

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Thank Pearl G
Reviewed 1 week ago via mobile

What a great Place stay. Room was very comfortable staff was great . The staff at breakfast awesome. They feed my son's middle school football team for 4 morning . 70 plus kids what a chore. It is in a great location just off the main drag in pigeon forge. Can't wait for my next stay there next year.

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Thank jonnierouse
Reviewed 1 week ago via mobile

One of the best hotels my family of 6 has ever stayed! Quick check in, friendly staff, beautiful clean and updated rooms! The beds were very comfortable, the breakfast was delicious! The amenities and indoor pool/ hot tub were great. I honestly cannot say enough great things about our visit! This is where we will stay when we visit Pigeon...

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Thank Lacy W
Columbia, South Carolina
Reviewed 2 weeks ago via mobile

We travel to Pigeon Forge several times per year. I don't like to Priceline hotels in this area because the quality isn't always great. We generally travel with another couple and don't like to get two rooms because we like to all hang out with the kids. This place is PERECT and affordable. It's Thanksgiving week and we only paid...

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Thank SalindaHowell
Reviewed 3 weeks ago

This hotel is tucked away off the crazy main drag of Pigeon Forge. The room was clean and had a large kitchen area with a full-size refrigerator, microwave, etc which worked well for us. Only a few miles from the Smokey Mountain National Park entrance. The breakfast was okay - typical free breakfast fare - and the staff was pleasant....

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Thank Susan B
Grindstone, Pennsylvania
Reviewed 3 weeks ago

We always stay at a condo every year, this year we decided to arrive a day early so needed a place to stay for 1 night. I searched for hours as I know the area and there are a lot of hotels both good and bad on the Parkway. I ran across this one and liked the reviews. I was...

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Thank bbabe1623
Strongsville, Ohio
Reviewed 3 weeks ago

This hotel is located about a 1/2 off the main strip in a residential neighborhood. Plenty of free parking is available. The grounds are landscaped and the entire complete is well maintained. The rooms are large suites with an open living room, bedroom, and full kitchen complete with utensils. Our room was clean and spacious. A safe is also available...

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Thank Linda44149
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Steve Payne...

Reviewed 4 weeks ago via mobile

This is our second time we have stayed at Mainstay Suits in Pigeon Forge Tennessee. It's a little off of the main highway through Pigeon Forge but not so far that's it's inconvenient. The rooms have been clean and well maintained both times that we have stayed here. Overall appearance of the rooms, lobby and grounds are in very good...

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Helpful?
Thank Eddie S
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Steve Payne...

Reviewed 4 weeks ago via mobile

We've stayed here several times this year. Free breakfast choices are great and plentiful. Indoor pool is wonderful when kids are wound up and it's too cool outside. Staff are very helpful and friendly. Rooms are always clean and taken care of. All rooms have a full kitchen, full bathroom, living room, and one or two beds per your choice....

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Helpful?
Thank Amber L
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Steve Payne...

North Carolina
Reviewed 31 October 2016 via mobile

I chose this place because of a few of the reviews I read about it. Our room was very clean and really nice. The customer service staff at checkin and checkout was very friendly and didn't mind giving directions to a few areas we were interested in. The outside grounds were very clean and well taken care of. You are...

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Helpful?
Thank Tonya G
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Steve Payne...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Mainstay Suites an ALL-SUITE hotel located in Pigeon Forge. Indoor/outdoor pools, full breakfast. Located near the new LeConte Center, Dollywood, Dixie Stampede, The all new Island, WonderWorks and Titanic Museum. We also have a convention center for up tp 350 guest with meeting room space available. ... more   less 

Additional Information about MainStay Suites

Address: 410 Pine Mountain Rd, Pigeon Forge, TN 37863-3766
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $118 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Mainstay Suites Pigeon Forge
Pigeon Forge Mainstay Suites
Mainstay Hotel Pigeon Forge
Mainstay Pigeon Forge
Mainstay Suite Pigeon Forge
Hotel Style:
#8 Family Hotel in Pigeon Forge
#9 Business Hotel in Pigeon Forge
#21 Romantic Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites staff and other travellers.
13 questions
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Berea, Kentucky
10 months ago
Jacksonville, Florida
Fairfield, Pennsylvania
over a year ago

See all questions (13)

Questions? Get answers from MainStay Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Balcony facing the creek”
 of 5 bubbles bbabe1623, 12 Nov 2016 | Read review
“Room on first or second floor”
  • Kitchen Area
 of 5 bubbles Linda44149, 9 Nov 2016 | Read review
“I like to stay on the first floor as it is convenient to all the dining, pool, conference rooms and the exit”
 of 5 bubbles anneC2367XZ, 23 Aug 2016 | Read review
“Stay away from the stairs. Leave your Heat/AC on all the time with the circulation fan running even while your gone.”
 of 5 bubbles OhioJoeOhio, 18 Aug 2016 | Read review
“Ask for a room facing the pool.”
 of 5 bubbles cgkendall123, 12 Aug 2016 | Read review
5 of 5
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